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24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

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24/7 Customer Interview Experiences

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175 interviews found

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Aptitude Questions on Time and Work, Percentages, Statistics

Round 3 - Technical 

(1 Question)

  • Q1. Depending on the account
Round 4 - HR 

(1 Question)

  • Q1. What are long term and short term goals?
  • Ans. 

    Long term goals are aspirations that you want to achieve in the future, while short term goals are objectives that you aim to accomplish in the near future.

    • Long term goals are usually set for a period of 5 years or more.

    • They are often broader in scope and require significant planning and effort.

    • Examples of long term goals include career advancement, starting a family, or buying a house.

    • Short term goals are typically se...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It a great workplace for both freshmen and experienced professionals.

Associate - Team Lead Interview Questions asked at other Companies

Q1. Do you ADAS features if yes then briefly explain about features
View answer (1)

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It's just general aptitude. And your mental ability to resol customer's issue.

Round 3 - HR 

(2 Questions)

  • Q1. How many years will you work with us?
  • Ans. As long as I see my groth in the organisation.
  • Answered Anonymously
  • Q2. Self introduction- please introduce yourself.
  • Ans. Ppease don't tell them the same story mentioned in the resume.. give an exposure to your thoughts
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for 24/7 Customer Digital Interaction Advisor interview:
  • Typing Speed
Interview preparation tips for other job seekers - Please be confident with the answers you give.. even though you are giving a ln incorrect answer be confident. Only Confidence matters

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

Interview Questionnaire 

3 Questions

  • Q1. Why you choose bpo center reason ?
  • Q2. What kind of a person your ? And your weakness?
  • Q3. What will be the goal if you select in this office what possion will you choose ?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good experience meeting good managers will come to know lot about the company and more about process.

Executive/ Sr Executive - Administration Interview Questions asked at other Companies

Q1. Imagine there are 7 people in the room and there are 7 apples in the basket. Everyone took one apple still one left in the basket. How?
View answer (2)

I applied via Company Website and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Was not so difficult to crack the interview was not so easy as well

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 BPO Executive

 (3)

Interview Questionnaire 

1 Question

  • Q1. About customer service

Get interview-ready with Top 24/7 Customer Interview Questions

Advisor Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why should I hire you ? Are you flexible for rotational shifts ? Are you willing to relocate for Bangalore?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was a typical one. It was very stressful during interview time. The interviewer want to know more about communication skills and as they will be very particular towards rotational shifts. Before attending for interview kindly go through the basics that was mentioned in the resume.

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)

Jobs at 24/7 Customer

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Advisor Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why should I hire you ? Are you flexible for rotational shifts ? Are you willing to relocate for Bangalore?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was a typical one. It was very stressful during interview time. The interviewer want to know more about communication skills and as they will be very particular towards rotational shifts. Before attending for interview kindly go through the basics that was mentioned in the resume.

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Process Specialist Interview Questions asked at other Companies

Q1. What do you understand in KYC, KYC documents? In your previous organisation what did you learn? Can you tel something about what solution have you solve and what are the outcomes? Questions based on process improvement or implementation?
View answer (2)

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

There was a aptitude test which contains questions related to customer service

Round 3 - Technical 

(1 Question)

  • Q1. Network related questions and answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving interview and coming to aptitude be very careful while answering amd read the questions carefully before you answer them

I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a highly skilled Digital Interactive Specialist, leading innovative projects and driving impactful results.

    • Continuing to develop my expertise in digital interactive design and technology

    • Leading and managing a team of digital specialists

    • Collaborating with cross-functional teams to create engaging and user-friendly digital experiences

    • Staying updated with the latest trends and advancements in t...

  • Answered by AI
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 3 - Aptitude Test 
Round 4 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - I have failed 3 times in the interview but that didn't stopped me and I tried again 4th time and this attempt was successful, the earlier rounds I failed in aptitude and technical tests and when it was cleared then again failed in operations round and in 4th attempt everything was cleared. Just be prepare for the interviews and the tests and be clear about everything going on and have an clarification about what you are doing, rounds will be easier juts listen to the Hr.'s and the given information on everything and then you might clear it easily without any other attempts. In operation rounds be prepared for technical questions and also analytical questions, give valuable answers to the questions and add some extra points to have an justification to your answer. That shall be all for the interview.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
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24/7 Customer Reviews and Ratings

based on 2.8k reviews

3.5/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.0

Salary

3.3

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 2.8k Reviews and Ratings
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