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24/7 Customer Process Specialist Interview Questions and Answers

Updated 14 Apr 2021

24/7 Customer Process Specialist Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How important is for you to celebrate Christmas?
  • Ans. Basically here they wanted to know if you would be flexible enough to work on Christmas day. The reason because December happens to be a crucial month for year end and the workload is overwhelming. So the crux of the question is you only get one day leave for Christmas I.e Christmas day else you are asked to work. It may happen that your leaves are not approved at all the rest of the days depending on the situation. Ha
  • Answered Anonymously
  • Q2. How often have you been given negative feedback?

Interview Preparation Tips

Interview preparation tips for other job seekers - They want to know how flexible you are and will you be available for business as and when required. That includes stretched hours, overtime.

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should communicate well in English. Be Truth.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It's like very easy properly prepare for aptitude round

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about yourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. Tell me about your self 2. How will you allocate resource and what are the steps, what should be consider before allocating resource ? 3. How will you resolve conflict
  • Ans. 

    Answering interview questions about resource allocation and conflict resolution.

    • When allocating resources, consider the project requirements, team capabilities, and available resources.

    • Steps for resource allocation include identifying project needs, assessing resource availability, prioritizing tasks, and assigning resources accordingly.

    • Before allocating resources, factors like budget, time constraints, and skill sets ...

  • Answered by AI
  • Q2. How will u allocate resources (Steps) what do we need to consider beforce allocation ?
  • Ans. 

    Resource allocation requires careful planning and consideration of various factors.

    • Identify the goals and objectives of the project

    • Assess the available resources and their capabilities

    • Prioritize the tasks and allocate resources accordingly

    • Consider the timeline and deadlines

    • Monitor and adjust the allocation as needed

  • Answered by AI
  • Q3. How will u deal with conflict in resource management
  • Ans. 

    I will deal with conflict in resource management by promoting open communication, prioritizing tasks, and finding compromises.

    • Encourage open communication to address conflicts and concerns

    • Prioritize tasks based on urgency and importance

    • Find compromises that satisfy all parties involved

    • Delegate responsibilities effectively to avoid resource conflicts

    • Use conflict resolution techniques such as negotiation and mediation

    • Pro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not apply at salesforce here are the reasons
1. Don't belive salesforce ratings all are fake.
2. The attrition rate is high and there are lot of office politics.
3. There is no values for employee contribution.
4. I have been scammed by saleforce talent team and the third party recruiters. I also reported this incident in ethicspoint but till now I haven't received proper resolution and appropriate response. Higher officials tried to conceal the case. Due to salesforce bad hiring choas I lost other opportunity . They haven't took any action on vendor and 2 employees. This shows that how they are empathetic and professional, It also clearly indicates that they are fake.
5. In my experiannce Saleforce resource management team (Bangalore) HR, Directors are biggest liars. They are unprofessional with lack of empathy. they are not honest.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Good place to interview in the campus

Round 2 - Technical 

(1 Question)

  • Q1. What is binary search
  • Ans. 

    Binary search is a search algorithm that finds the position of a target value within a sorted array.

    • Binary search works by repeatedly dividing the search interval in half.

    • It is more efficient than linear search for large arrays.

    • Example: Searching for the number 7 in the array [1, 3, 5, 7, 9, 11] using binary search.

  • Answered by AI

Skills evaluated in this interview

I applied via LinkedIn and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Logical thinking and coding mcq which was moderate in difficulty

Round 3 - Coding Test 

Hard with data structure concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Gain more knowledge on data structure mostly practical knowledge would be helpful to you
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion with 10 people. Random topic

Round 3 - One-on-one 

(2 Questions)

  • Q1. Candid, resume based
  • Q2. Tell me something about yourself? Your strengths?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, don't lie, be clear, resume should match keywords

Analyst Interview Questions & Answers

Adobe user image Vijay Gupta

posted on 18 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was easy and understanding was good

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about self

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous project experince
  • Ans. 

    I have previous project experience in data analysis and financial modeling.

    • Developed a financial model to analyze investment opportunities

    • Conducted data analysis to identify trends and patterns

    • Created reports and presentations to communicate findings to stakeholders

  • Answered by AI
  • Q2. About bio data yes t

Interview Preparation Tips

Interview preparation tips for other job seekers - Good challenging need more tips and advices

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24/7 Customer Process Specialist Salary
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₹2.2 L/yr - ₹3 L/yr
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