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24/7 Customer Interview Questions, Process, and Tips
Updated
19 Jan 2025
Top 24/7 Customer Interview Questions and Answers
- Q1. What are different computer platforms available?asked in Social Media Advisor interview
- Q2. Do you know about our software? Have you ever used it?asked in Social Media Analyst interview
- Q3. What is a pac file and how does this works - it's difference with proxyasked in Senior Manager interview
24/7 Customer Interview Experiences
Popular Designations
175 interviews found
Anonymous
Interview Questionnaire
2 Questions
- Q1. It will be easy only..anyone can clear it. They oly ask abt shift salary and they r will be aptitude it will also be easy you just need to concentrate on it.
- Q2. Say yes to all their questions...never say you have future plans... and be bold and confident when u speak.
Add your answer
Add your answer
Interview Questionnaire
1 Question
- Q1. I attended through recruiting agencies, Wasn't asked much in the company, I was asked to give typing test for which I was given time to prepare. Onboarding process was vey smooth and good
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are good at English it will be easier for you to get hired in the company
Customer Service Representative Interview Questions asked at other Companies
Q1. 4) What is the difference between BPO and KPO?
View answer
(3)
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Step 1: Introduce yourself
- Q2. Step 2: Vocabulary test (online test through app)
- Q3. Step 3: final round, mock chat process test
View 1 more answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Yeah!! 1st of all just relax, it's just an interview, an interview cannot decide your capabilities, potential and future.. So just attend the interview boldly.. and most importantly do not try to be perfect, just be you, it's okay to make mistakes being you.. and that's a good go for you as well as the person who takes the interview!! ALL THE BEST😊!!
Chat Process Interview Questions asked at other Companies
Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
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(10)
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Interview Preparation Tips
Interview preparation tips for other job seekers - Good company to them 24/7 to improve our knowledge
BPO job Interview Questions asked at other Companies
Q1. What is the different between inbound and outbound calling?
View answer
(6)
24/7 Customer interview questions for popular designations
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Speak about yourself
- Q2. Speak about your best summer vacation.
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - communicate or speak as much as you can.
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(39)
Get interview-ready with Top 24/7 Customer Interview Questions
I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. Behavioral discussion
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Strategic discussion
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and across your resume.
Senior Operations Manager Interview Questions asked at other Companies
Q1. Are you interested in switching your job from Thermal to Wind
View answer
(1)
Jobs at 24/7 Customer
Interview Questionnaire
4 Questions
- Q1. First round was self introduction.
- Q2. Second was online test about general questions about english,maths and about business perspective.
- Q3. Third will be typing or questions related to morden technology based on your performance.
- Q4. Fourth will be manager round where youll be asked some general questions and all.
Add your answer
Add your answer
Add your answer
Add your answer
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(39)
Interview experience
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Previous work experience
- Q2. Need to share best part of your life
Add your answer
Add your answer
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(38)
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR
(1 Question)
- Q1. Basic details to know about the person.
Add your answer
Round 3 - Aptitude Test
Communication, grammer and writing skills test.
Round 4 - One-on-one
(1 Question)
- Q1. Scenario based questions for support / sales process.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Talk with HR for any clarification, discuss about non hiring zones.
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. A HR question, how the service should be there for any customer who is so arrogant in a conversation?
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Jus listen to there problem and deal with it. Because we don't know what are there suffering. So better to listen to there problem and give them resolution.
Customer Support Executive Interview Questions asked at other Companies
Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
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(20)
Top trending discussions
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Salary Discussions, Hike & Promotions
4d
an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC.
Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st.
My PF alone will cover 80C
Also have additional 50000 contribution in NPS
My HRA is around 25K per month (300000)
Health insurance for family 28000
Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately)
I have a home loan however its under construction, so not eligible yet for tax benefits
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24/7 Customer Interview FAQs
How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?
How long is the 24/7 Customer interview process?
The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.
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24/7 Customer Interviews By Designations
- 24/7 Customer Digital Interaction Advisor Interview Questions
- 24/7 Customer Customer Service Associate Interview Questions
- 24/7 Customer Advisor Interview Questions
- 24/7 Customer Digital Interactive Specialist Interview Questions
- 24/7 Customer Customer Service Executive Interview Questions
- 24/7 Customer Customer Support Executive Interview Questions
- 24/7 Customer NON Voice Process Interview Questions
- 24/7 Customer BPO Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Digital Interaction Advisor Interview Questions
- Customer Service Associate Interview Questions
- Advisor Interview Questions
- Digital Interactive Specialist Interview Questions
- Customer Service Executive Interview Questions
- Customer Support Executive Interview Questions
- NON Voice Process Interview Questions
- Intern Interview Questions
- Show more
24/7 Customer Interview Process
based on 166 interviews
Interview experience
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Interview Questions from Similar Companies
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24/7 Customer Reviews and Ratings
based on 2.8k reviews
Rating in categories
Virtual(Teams) Interview For International Voice Process - 247.ai
Hyderabad / Secunderabad
0-4 Yrs
₹ 3.25-5.5 LPA
Virtual(Teams) Interview For International Voice Process - 247.ai
Hyderabad / Secunderabad
0-4 Yrs
₹ 3.25-5.5 LPA
|
Digital Interaction Advisor
1.2k
salaries
|  ₹1 L/yr - ₹4.2 L/yr |
|
Digital Interactive Specialist
1k
salaries
| ₹1.1 L/yr - ₹5.5 L/yr |
|
Advisor
526
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Digital Interaction Executive
374
salaries
| ₹1 L/yr - ₹5.5 L/yr |
|
Executive
281
salaries
| ₹1.8 L/yr - ₹5.2 L/yr |
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