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24/7 Customer Customer Service Representative Interview Questions and Answers

Updated 27 Aug 2021

24/7 Customer Customer Service Representative Interview Experiences

2 interviews found

Interview Questionnaire 

1 Question

  • Q1. I attended through recruiting agencies, Wasn't asked much in the company, I was asked to give typing test for which I was given time to prepare. Onboarding process was vey smooth and good

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are good at English it will be easier for you to get hired in the company

I was interviewed in Jul 2017.

Interview Questionnaire 

2 Questions

  • Q1. About myself experience and interests
  • Q2. About myself and family background

Interview Preparation Tips

Round: Essay writing
Experience: We were given a random topic to create an essay and ten minutes tat time to complete it to check our language

Customer Service Representative Interview Questions Asked at Other Companies

Q1. 4) What is the difference between BPO and KPO?
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Q2. What is a bpo, what do you know about bpo, could you please expla ... read more
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Q3. What would you consider when describing something technical to a ... read more
asked in Mindpearl
Q4. Explain how the features of technique is advancing?
asked in Mindpearl
Q5. What are the techniques that we use during technical study?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

I was interviewed before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Almost every interview starts with your introduction, then your thought processing is checked and then your respond to a situation and your confidence in overall questioning.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear about yourself, have a good listening and evaluation skills.

Your thought process should be clear and focused on situation.

Be confident for whatever you say, even it seems wrong.

Congratulations, you'll crack the interview.
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24/7 Customer Customer Service Representative Salary
based on 44 salaries
₹1.4 L/yr - ₹4.2 L/yr
16% less than the average Customer Service Representative Salary in India
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based on 17 reviews

3.7/5

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3.8

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3.4

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3.1

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3.8

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3.6

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2.5

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3.4

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