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24/7 Customer Customer Service Representative Reviews

based on 16 reviews
Updated 19 Oct, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.6

Job Security

3.3

Company culture

3.1

Work Satisfaction

3.1

Work-Life balance

2.8

Salary & Benefits

2.1

Promotions/Appraisal

Top Mentions in 24/7 Customer Customer Service Representative Reviews

16 reviews found

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People also ask about 24/7 Customer's Customer Service Representatives

Is 24/7 Customer a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 16 employee reviews, it's clear that most customer service representatives have an average experience working at 24/7 Customer. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about skill development and career growth on AmbitionBox.
Does 24/7 Customer pay their Customer Service Representatives well?
According to AmbitionBox reviews, 24/7 Customer customer service representatives rate their salary and benefits at 2.8 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about 24/7 Customer's customer service representatives salaries here and to read reviews specifically about salary and benefits at 24/7 Customer for customer service representatives, click here.
How is the work culture at 24/7 Customer for Customer Service Representatives?
Work culture at 24/7 Customer for customer service representatives is rated 3.3 out of 5 by 16 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at 24/7 Customer for customer service representatives, click here.
How is the job security at 24/7 Customer for Customer Service Representatives?
Based on 16 reviews on AmbitionBox, 24/7 Customer's customer service representatives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at 24/7 Customer for customer service representatives, click here.

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Gender Based Ratings for 24/7 Customer Customer Service Representative

based on 14 reviews
4.8
Rated by 4 Women

Rated 4.7 for Work-Life Balance and 4.7 for Company Culture

women
3.1
Rated by 10 Men

Rated 3.6 for Skill Development and 3.5 for Job Security

men

Working Days for 24/7 Customer Customer Service Representative

based on 16 reviews
Rotational Shift
82%
Monday to Friday
18%

Work Timings for 24/7 Customer Customer Service Representative

based on 16 reviews
Flexible timing
Strict (9.30pm - 6.30am)
Strict (11.30pm - 6.30am)
45%
11%
11%
33% employees reported other strict timings

Shift Timings for 24/7 Customer Customer Service Representative

based on 16 reviews
Night shift
Day shift
80%
20%

Business Travel for 24/7 Customer Customer Service Representative

based on 16 reviews
No travel
64%
Within city
27%
Within country
9%
24/7 Customer Customer Service Representative Salary
based on 47 salaries
₹1.4 L/yr - ₹4.2 L/yr
15% less than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
2 total responses
+2 more benefits
Compare 24/7 Customer with

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