TCS Customer Service Representative Reviews

Likes

work environment, career growth opportunities, and work-life balance: 

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good with positive work culture. Benefits and allowance are good.

Dislikes

Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

Ask you to extend working hours Unmarried staff have to complete task assigned of married staff Restructured for married staff where as unmarried staff gain nothing. Work environment for unmarried staff is toxic and unprofessional They will come up with impractical scenario and create task across it and assign to unmarried staff towork due to which task remain incomplete and show that unmarried staff are not productive...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing..... Work culture in kolkata office literally is so worst.

Dislikes

I was so shocked how big names could disaapoint me so much. Literally I used to feel so worst that i used to cry in office bathroom it's the worst experience I got. I went into depression for three months. But then again I started my life nd now I am in imerit technology which is a great great company with flexible shift and time and it looks after employees too. A lesson learned big names are just for hype doesn't mean everything that glitters is gold....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing I liked in TCS,corporate sector have professionalism but HR only don't have core object I didn't saw like this HR in my vast of experience.

Dislikes

Working in your organization I loss my knowledge as well as nothing I gained so I don't like tiny Subject I like.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at TCS was a great experience because of its structured approach to training and development. I appreciated the opportunity to work on diverse projects, which helped me build a strong foundation in data analysis and process management. The collaborative work environment and exposure to global clients also enhanced my communication and problem-solving skills.

Dislikes

TCS offered an excellent platform to develop my foundational skills and gain exposure to various processes. However, I found that the scope of my role became more routine over time, and I was looking for opportunities to take on more challenging, innovative projects. This prompted me to seek roles that better align with my long-term career goals and allow me to expand my expertise.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Except job security there is nothing which can help you to grow your career neither skill nor salary or opportunities. If you want to develop your skills or willing to get benifits you need to be always good with manager even he is not a nice with you. Here people's get good hike and appraisals when they have good contact with manager, if not forget benifits from company even you working hard.

Likes

Job Security, Industry leading Health Insurance coverage up to 14lakhs plus 6000 domiciliary expenses. Term Insurance(6times CTC), TATA Trust loan for Higher education of children plus on Health Emergency. If you can spend time in learning then here lot of free learning tools are available

Dislikes

Due to mass hiring you will find less skilled people around you. Feels like Freshers training is not up to mark. Other service based companies provides good training to freshers so that It makes them ready to work resources but here I worked with many freshers and feels like they are not trained well so not able to perform well in job.

Likes

Job Security and number of projects even if you are on the bench they will not fire you. And you will get a project very fast because they have lots of projects.

Dislikes

Increment is very low.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like. If you like comfortable life then join tcs and do not expect anything else.

Dislikes

Nothing new to learn new. Most of the projects are support very few development projects. If you are lucky then you get chance to work in development projects. My suggestion if you are new in professional career never join TCS. Learning graph is linear salary hike and promotion is almost negligible

Likes

Work Culture best of All Work Ethics and moral Work life balance..That's what for TCS known for .. I believe in that they are challenging government job also..Means superb .. Best Company for Female Candidates they can manage there house as well as work very smoothly

Dislikes

There Project Relase process ,If somehow you tagged in a project which don't matches with your skills set ..Then you can't change it..This is specially for freshers.

Likes

NA

Dislikes

Very Poor Salary with 1 percent hike annually. Have to go to office everyday. Offices are very bad with poor hygiene, even drinking water is not filtered. Toilets are dirty and don't work. Culture is worst with extremely bad politics and leg pulling.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The job security that they offer is good and the they have good bench strength The job security provided is commendable, and they possess a strong bench strength

Dislikes

hell lot of process for all the things to get approvalThere is a significant amount of processes required for obtaining approval for everything

Likes

Great things to learn about from this company like you can gain your knowledge, connect with new people coz that you have various opportunity to grab. Good company to grow.

Dislikes

No increment No bonuses (might depend on the project I think) No joining benefits. 3 months notice period.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.