HCL Group Customer Service Representative Reviews

Likes

Job security and good work environment.

Dislikes

Too constricting and not a lot of benefits. No appreciation for the job done.

Likes

First up all there is a complete job security for all hcl employees,training also very good,very good infrastructure and work environment.

Dislikes

Appraisal is very low minimum amount of 1000 rs also they can't give ,i think it is based on the project. The most i disliked in hcl is travel facility so much of partiality in that, In BPO They provide two way free cab for only lady employees kms also recently extended from 35 to 50,but for men employees only 35 km radius after exceeding one km also they are strictly talking about the rules but men employees having a cab deduction of 2000 rs monthly, it comes near to 15% of salary deduction for transport itself,in bpo salary is already low my suggestion is you can give free cab to lady employees but the same time 1000 rs cab deduction for men employees will be considered good in my point of view. Thank you....Read More

Work Details

My work is little bit challenging only,i worked in a healthcare non voice process,TAT is very important in my work if i miss the tat overall team tat gets lower,and maintaining quality also very important.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing.

Dislikes

There is no work security at all and company culture also not up to the level.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

HCL is big organisation and every employee has a great opportunity to work in here but company have to take care about the employees.. Like ensure that employee feel any kind of illness they have to take responsibility to get ASAP they will recover without expend single money...

Dislikes

They didn't Care about employee anything will be happen company does not take any kind of responsibility..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

People and the Ambiance

Dislikes

Salary

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Dislikes