Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by HGS Team. If you also belong to the team, you can get access from here

HGS Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 7k Reviews

Play video Play video Video summary
Filter reviews by

Clear all

Clear all

HGS Customer Service Representative Reviews

Updated 3 Feb, 2025
Overall Rating
write
4.1/5
based on 31 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.3

Skill development

4.1

Salary

3.8

Work satisfaction

3.7

Work-life balance

3.4

Job security

3.3

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

50% employees reported

Flexible timing

Flexible timing

75% employees reported

No travel

No travel

62% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

8 reviews

4.1
male

Rated by Men

19 reviews

Jobseekers also viewed

WNS Reviews
3.4
 â€˘ 12k reviews
Teleperformance Reviews
3.9
 â€˘ 30k reviews
Concentrix Corporation Reviews
3.8
 â€˘ 26.6k reviews
Genpact Reviews
3.8
 â€˘ 31.7k reviews
Tech Mahindra Reviews
3.5
 â€˘ 35.4k reviews
TCS Reviews
3.7
 â€˘ 90.5k reviews
Infosys Reviews
3.6
 â€˘ 39.6k reviews
HCLTech Reviews
3.5
 â€˘ 36.4k reviews
Capgemini Reviews
3.7
 â€˘ 42.1k reviews
Accenture Reviews
3.8
 â€˘ 56.9k reviews
iEnergizer Reviews
4.6
 â€˘ 22.6k reviews
Infosys BPM Reviews
3.6
 â€˘ 9.9k reviews
Conneqt Business Solutions Reviews
3.7
 â€˘ 8.9k reviews
Omega Healthcare Reviews
3.7
 â€˘ 5k reviews
Firstsource Solutions Reviews
3.7
 â€˘ 4.6k reviews
R1 RCM Reviews
3.9
 â€˘ 3.4k reviews
Conduent Reviews
3.5
 â€˘ 2.7k reviews
Foundever Reviews
3.6
 â€˘ 2k reviews
IntouchCX Reviews
2.9
 â€˘ 1.9k reviews
Sagility Reviews
3.9
 â€˘ 1.8k reviews
Top Mentions in HGS Customer Service Representative Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

31 reviews found

Sort by: Popular

Read HGS Customer Service Representative Reviews based on locations

4.0
 Bangalore / Bengaluru

 (11)

3.6
 Durgapur

 (4)

Logo
You are reading trusted reviews. Keep reading to find out more about HGS.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Growth
2w
dreamyjaadu
Verified Icon
·
works at
Wipro
Career suggestion
I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more
Got a question about HGS?
Ask anonymously on communities.
Contribute & help others!
anonymous
You can choose to be anonymous
More about working at HGS

People also ask about HGS's Customer Service Representatives

Is HGS a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 31 employee reviews, it's clear that most customer service representatives have a positive experience working at HGS. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3.
Does HGS pay their Customer Service Representatives well?
According to AmbitionBox reviews, HGS customer service representatives rate their salary and benefits at 4.1 out of 5, based on 31 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HGS is generally seen as a place that values and rewards its workforce fairly. You can know more about HGS's customer service representatives salaries here and to read reviews specifically about salary and benefits at HGS for customer service representatives, click here .
How is the work culture at HGS for Customer Service Representatives?
Work culture at HGS for customer service representatives is rated 4.3 out of 5 by 31 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS.
How is the job security at HGS for Customer Service Representatives?
Based on 31 reviews on AmbitionBox, HGS's customer service representatives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS.

Recently Viewed

INTERVIEWS

Prudour

No Interviews

INTERVIEWS

Bank of Baroda

No Interviews

SALARIES

iEnergizer

INTERVIEWS

Reliance Retail

No Interviews

INTERVIEWS

Guiltfree Industries

No Interviews

SALARIES

Concentrix Corporation

No Salaries

INTERVIEWS

Capgemini

No Interviews

SALARIES

Concentrix Corporation

No Salaries

INTERVIEWS

DesignTech Systems

No Interviews

SALARIES

Genpact

Tell us how to improve this page.

HGS Customer Service Representative Reviews by Locations

HGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 31 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 50% of employees reported the working days at H...GS as Rotational Shift. 75% employees reported the work timings at HGS as Flexible timing. Read more
HGS Office Photos
+14
more
HGS Customer Service Representative Salary
based on 43 salaries
â‚ą0.9 L/yr - â‚ą5.5 L/yr
25% less than the average Customer Service Representative Salary in India
View more details
Employee Benefits for HGS Customer Service Representative
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
Compare HGS with

WNS

3.4
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Genpact

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent