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HGS

3.8

based on 7k Reviews

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HGS Customer Service Representative Bangalore / Bengaluru Reviews

Updated 3 Feb, 2025

Category Ratings

4.5

Company Culture

4.5

Skill Development

4.3

Salary

3.2

Work Satisfaction

3.1

Work-Life Balance

2.6

Job Security

2.4

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

25% employees reported

Flexible timing

60% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

4 reviews

4.1

Rated by Men

6 reviews

HGS is rated 3.8 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the comp... Read more

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Top Mentions in HGS Customer Service Representative Bangalore / Bengaluru Reviews

Senior Management (4)

11 reviews found

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Customer Service Representative in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

posted on 03 Feb 2025

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)

Customer Service Representative in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

4.0

posted on 14 Jul 2023

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Customer Service Representative in Bangalore / Bengaluru

Customer service representative Department

4.0

posted on 23 Apr 2021

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

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Customer Service Representative in Bangalore / Bengaluru

Voice / Blended Department

5.0

posted on 25 Aug 2021

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer's Response

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Bangalore/Bengaluru, Karnataka, India

BPO

10k-50k Employees (India)

Public

Emerging Technologies

People also ask about HGS, Bangalore / Bengaluru Customer Service Representatives

Is HGS, Bangalore / Bengaluru a good place to work for Customer Service Representatives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 11 employee reviews, it's clear that most customer service representatives have a positive experience working at HGS, Bangalore / Bengaluru. Company culture holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 2.4.

Does HGS, Bangalore / Bengaluru pay their Customer Service Representatives well?

According to AmbitionBox reviews, HGS, Bangalore / Bengaluru customer service representatives rate their salary and benefits at 4.3 out of 5, based on 11 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HGS, Bangalore / Bengaluru is generally seen as a place that values and rewards its workforce fairly. You can know more about HGS, Bangalore / Bengaluru's customer service representatives salaries here

How is the work culture at HGS, Bangalore / Bengaluru for Customer Service Representatives?

Work culture at HGS, Bangalore / Bengaluru for customer service representatives is rated 4.5 out of 5 by 11 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS, Bangalore / Bengaluru.

How is the job security at HGS, Bangalore / Bengaluru for Customer Service Representatives?

Based on 11 reviews on AmbitionBox, HGS, Bangalore / Bengaluru's customer service representatives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS, Bangalore / Bengaluru.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 25% of employees reported the working days at HGS as Monday to Frida...