HGS is rated
4.1 out of 5 stars on
AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.1 out of 5 stars on
AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
30 reviews found
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Popular
Customer Service Representative in
Bangalore / Bengaluru
health insurance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2018
Likes
outing is good
Dislikes
about my manager seema bandari i never worst character like her very sadiest lady just becoz of her i left my job
Work Details
better
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Service Representative in
Bangalore / Bengaluru
Bangalore Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Jul 2018
Likes
Work environment
Dislikes
Salary
Work Details
At starting it was hectic. Later I learnt. It was good, challenging.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Similar companies for Customer Service Representative
Simply receive customer calls and give the solution accordingly them query
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 May 2020
Likes
Everything is fine. Nice start-up company.
Customer Service Representative in
Mumbai
Fmcg Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Oct 2017
Likes
Nothing is good here small canteen no pick and drop at night shift also
Dislikes
Supervisor and AM are very rude and doing unproffesionl behavior with employees.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Representative in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2021
Likes
Good
Dislikes
Cafeteria not available on weekends
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Representative in
Guntur
Customer service (BPO) Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2017
Likes
I am thankful to my previous organisation because I have learn lot of things from there like Time management, people management, positive attitude, patience, attentiveness, work together etc. The work environment of the people is very good. People feel proud to be a part of this organisation and has full support of their employees in professional front.
Dislikes
No more
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Service Representative in
Bangalore / Bengaluru
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 May 2018
Likes
Teammates was good.. other all aspects was so terrible
People also ask about HGS's Customer Service Representatives
Is HGS a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 30 employee reviews, it's clear that most customer service representatives have a positive experience working at HGS. Skill development holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Service Representatives well?
According to AmbitionBox reviews, HGS customer service representatives rate their salary and benefits at 4.1 out of 5, based on 30 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HGS is generally seen as a place that values and rewards its workforce fairly. You can know more about HGS's customer service representatives salaries here and to read reviews specifically about salary and benefits at HGS for customer service representatives, click here.
How is the work culture at HGS for Customer Service Representatives?
Work culture at HGS for customer service representatives is rated 4.3 out of 5 by 30 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer service representatives, click here.
How is the job security at HGS for Customer Service Representatives?
Based on 30 reviews on AmbitionBox, HGS's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer service representatives, click here.
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