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24/7 Customer Senior Operations Manager Interview Questions and Answers

Updated 20 May 2022

24/7 Customer Senior Operations Manager Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Behavioral discussion
Round 3 - One-on-one 

(1 Question)

  • Q1. Strategic discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and across your resume.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Personal Questions and Readyness for the Job, Location, Shifts and Expectations
Round 2 - Aptitude Test 

Logical Reasoning, General Knowledge & Domain Knowledge Test and IVR Test to check comm Skills

Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you understand by Bank Recon.
  • Ans. 

    Bank reconciliation is the process of comparing a company's records of its bank transactions with the bank's records.

    • Bank reconciliation ensures that the company's financial records are accurate and up-to-date.

    • It involves comparing the company's records of deposits, withdrawals, and other transactions with the bank statement.

    • Any discrepancies between the two sets of records need to be investigated and resolved.

    • Bank rec...

  • Answered by AI
  • Q2. What do you see in Bank Statement?
  • Ans. 

    Bank statements show a record of all transactions made on an account over a specific period of time.

    • Bank statements display all deposits and withdrawals made on an account.

    • They provide information on the date, amount, and description of each transaction.

    • Bank statements also show the beginning and ending balance of the account for the period.

    • They can be used to reconcile accounts, track spending, and detect any unauthor...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Senior Operations Manager interview:
  • General Ledger
  • Bank Reconciliation
  • Accounts Reconciliation
  • Journal entries
  • Balance Sheet Finalisation
Interview preparation tips for other job seekers - Always prepare yourself for the Domain you are applying for before appearing for interviews.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about recent project
Round 3 - One-on-one 

(1 Question)

  • Q1. Challenges you faced in your role
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical & People Manager Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - overall its good learning plateform..
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic written communication and aptitude check ( questionnaire) are given

Round 3 - One-on-one 

(1 Question)

  • Q1. Operations round to figure out communication skills, attitude/behaviour, basic customer service skills based on Job role ( Executive, Specialist or Team Lead)

Interview Preparation Tips

Interview preparation tips for other job seekers - Fill your resume with what you do. Being transparent will help you to get relevant questions & that is the key to get selected. Understand interview is a 2 way process and hence be transparent to get into right job which matches your skill set.

If your skill set or experience doesn’t match, do not panic. Decide to learn and your learning attitude can take you a long way.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

They asked about t codes of SAP

Round 2 - Aptitude Test 

Behavioural questions

I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, about last birthday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, eye contact, speak sorry or dont know if you dont have answers

Interview Questionnaire 

1 Question

  • Q1. Asked about the unique project experience I had in AI. And the work I did

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell u about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong communication skills

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Which stakeholder would you prioritize - Team, Client or Support teams

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to basics whichever domain you belong to

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Senior Operations Manager interview?
24/7 Customer interview process usually has 3 rounds. The most common rounds in the 24/7 Customer interview process are One-on-one Round and Resume Shortlist.
How to prepare for 24/7 Customer Senior Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Senior Management.
What are the top questions asked in 24/7 Customer Senior Operations Manager interview?

Some of the top questions asked at the 24/7 Customer Senior Operations Manager interview -

  1. behavioral discuss...read more
  2. Strategic discuss...read more

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24/7 Customer Senior Operations Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
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