Executive/ Sr Executive - Administration

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40+ Executive/ Sr Executive - Administration Interview Questions and Answers

Updated 16 Jan 2024

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Q1. Imagine there are 7 people in the room and there are 7 apples in the basket. Everyone took one apple still one left in the basket. How?

Ans.

One apple is still left in the basket because one of the people in the room is the owner of the basket and did not take an apple.

  • One person in the room is the owner of the basket

  • The owner did not take an apple

  • Hence, one apple is still left in the basket

Q2. How to keep material, compress the space, inventory accuracy, inward, outward, packing standardisation, man power, work ethics, staff welfare, security & vigilance, friendly atmosphere, helping each other & som...

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Ans.

To maintain material, space, inventory, packing, manpower, work ethics, staff welfare, security, and friendly atmosphere, we need to focus on standardization, training, communication, and continuous improvement.

  • Implement standard operating procedures for material handling, inventory management, packing, and security

  • Provide regular training to staff on work ethics, safety, and quality standards

  • Encourage open communication and feedback to improve processes and resolve issues

  • Pro...read more

Q3. How to achieve equilibrium time if it is observing more than 30 sec. what parameter needs to check and improve

Ans.

To achieve equilibrium time if it is observing more than 30 sec, certain parameters need to be checked and improved.

  • Check the process flow and identify bottlenecks

  • Analyze the time taken for each step and identify areas for improvement

  • Implement time-saving measures such as automation or process optimization

  • Train employees to work efficiently and effectively

  • Regularly review and monitor the process to ensure continued improvement

Q4. Give me an example of situation handling

Ans.

Handling a situation where there was a security breach in the office building.

  • Identified the security breach through CCTV footage

  • Alerted the security team and informed the management

  • Coordinated with the security team to secure the premises

  • Conducted an investigation to determine the cause of the breach

  • Implemented additional security measures to prevent future incidents

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Q5. Give me an example where you made excellent memory for the customer

Ans.

I once remembered a customer's specific dietary restrictions and made sure to accommodate them during their visit.

  • A customer informed me of their dietary restrictions during a previous visit

  • I made a note of their restrictions in our customer database

  • During their next visit, I ensured that their meal was prepared according to their restrictions

  • The customer was pleasantly surprised and thanked me for remembering their needs

Q6. HOW WILL YOU HANDLE CUSTOMERS WHO DOES NOT REQUIRE OUR SERVICE?

Ans.

I will handle customers who do not require our service by providing them with alternative solutions and maintaining a positive relationship.

  • Listen to the customer's needs and understand their requirements

  • Offer alternative solutions or recommend other service providers if applicable

  • Maintain a positive and professional attitude

  • Thank the customer for considering our service and express willingness to assist in the future

  • Keep records of customer interactions for future reference

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Q7. What is marketing, How to handle the coustomer in branch level, How to convence you act.

Ans.

Marketing is the process of promoting and selling products or services. Handling customers at the branch level involves effective communication and persuasion skills.

  • Marketing involves identifying customer needs and wants

  • It includes creating and implementing strategies to promote products or services

  • Handling customers at the branch level requires good communication and interpersonal skills

  • Listening to customer concerns and addressing them promptly

  • Providing product information...read more

Q8. What is the relation between chromatogram and medicines

Ans.

Chromatogram is a graphical representation of the components in a mixture. It is used in the analysis and quality control of medicines.

  • Chromatogram helps in identifying and quantifying the various components present in a medicine.

  • It is used to ensure the purity and potency of medicines.

  • Chromatography techniques like high-performance liquid chromatography (HPLC) are commonly used in pharmaceutical analysis.

  • By comparing the chromatograms of different batches of medicines, any v...read more

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Q9. How can we save our cost while doing store requisition

Ans.

Cost-saving in store requisition can be achieved through various measures.

  • Optimizing inventory levels to avoid overstocking or stockouts

  • Negotiating better prices with suppliers

  • Implementing a centralized procurement system

  • Using technology to automate the requisition process

  • Encouraging employees to use resources efficiently

  • Regularly reviewing and analyzing expenses to identify areas for improvement

Q10. What are the key things to satisfy customer

Ans.

Understanding customer needs, providing quality products/services, effective communication, and resolving issues promptly.

  • Understanding customer needs and expectations

  • Providing high-quality products or services

  • Effective communication and responsiveness

  • Promptly resolving customer issues or complaints

Q11. What are the news of today's news headlines of news papers????

Ans.

Sorry, I am not programmed to provide real-time news updates.

    Q12. How to sterilzise the thermal stable product

    Ans.

    Thermal stable products can be sterilized using various methods.

    • Autoclaving: The product can be subjected to high temperature and pressure in an autoclave.

    • Dry heat sterilization: The product can be exposed to high temperatures in an oven or hot air sterilizer.

    • Radiation sterilization: The product can be treated with gamma radiation or electron beam radiation.

    • Chemical sterilization: The product can be sterilized using chemical agents like ethylene oxide gas.

    • Filtration: The prod...read more

    Q13. 3. What is the Meaning of Inventory and how can you manage shirnkage point

    Ans.

    Inventory refers to the stock of goods or materials held by a company for production, sales, or distribution purposes.

    • Inventory is an essential part of any business as it represents the company's assets and ties up capital.

    • It includes raw materials, work-in-progress, and finished goods.

    • Managing inventory involves maintaining optimal levels to meet customer demand while minimizing costs.

    • Shrinkage refers to the loss of inventory due to theft, damage, or errors.

    • To manage shrinka...read more

    Q14. How do you interact with foreign customers?

    Ans.

    I communicate with foreign customers by understanding their cultural norms and language, and adapting my communication style accordingly.

    • I research and learn about the customer's culture and customs to avoid any misunderstandings or offense.

    • I use simple and clear language to ensure effective communication.

    • I am patient and respectful, allowing the customer to express themselves fully.

    • I am open-minded and flexible, willing to adapt to the customer's communication style.

    • I use te...read more

    Q15. What is the meaning of punctuality for you at work?

    Ans.

    Punctuality is crucial for me at work as it reflects my professionalism and respect for others' time.

    • Punctuality shows dedication and responsibility towards work

    • It helps in maintaining a positive work environment

    • Being punctual helps in meeting deadlines and achieving targets

    • It shows respect for colleagues' time and avoids inconvenience

    • Being punctual sets a good example for others to follow

    Q16. ARE YOU COMFORTABLE IN MS EXCEL OR GOOGLE SHEETS ?

    Ans.

    Yes, I am comfortable in both MS Excel and Google Sheets.

    • I have extensive experience using both MS Excel and Google Sheets.

    • I am proficient in creating and managing spreadsheets, performing data analysis, and creating charts and graphs.

    • I am comfortable using formulas, functions, and macros in both Excel and Google Sheets.

    • I have used Excel and Google Sheets for various administrative tasks such as budgeting, data tracking, and reporting.

    • I am familiar with advanced features like...read more

    Q17. WHAT IS THE FULL FORM OF 'MIS' ?

    Ans.

    MIS stands for Management Information System.

    • MIS is a computer-based system that provides information to support managerial decision-making.

    • It collects, processes, stores, and retrieves data to generate reports and analyze information.

    • MIS helps in monitoring and controlling various aspects of an organization's operations.

    • Examples of MIS include sales reports, inventory management systems, and financial analysis tools.

    Q18. How will you keep data secrecy from other team members?

    Ans.

    I will ensure data secrecy by implementing access controls and confidentiality agreements.

    • Implement access controls to restrict access to sensitive data

    • Require team members to sign confidentiality agreements

    • Regularly review access logs to monitor for any unauthorized access

    • Encrypt sensitive data to prevent unauthorized access

    • Train team members on the importance of data confidentiality

    • Limit the number of team members who have access to sensitive data

    Q19. Time and temperature required to reduce the 90% of the spore population

    Ans.

    The time and temperature required to reduce 90% of spore population depend on the type of spore and the method of sterilization.

    • The time and temperature required for sterilization depend on the type of spore and the method of sterilization used.

    • The most common method of sterilization is autoclaving, which uses steam at high pressure and temperature to kill spores.

    • Other methods of sterilization include dry heat, ethylene oxide gas, and radiation.

    • The time and temperature requir...read more

    Q20. Antimalarial drugs Antihypertensive drugs Difference between angiography & angioplasty

    Ans.

    The question is about antimalarial and antihypertensive drugs and the difference between angiography and angioplasty.

    • Antimalarial drugs are used to treat and prevent malaria, while antihypertensive drugs are used to lower high blood pressure.

    • Examples of antimalarial drugs include chloroquine, quinine, and artemisinin-based combination therapies.

    • Examples of antihypertensive drugs include diuretics, ACE inhibitors, and calcium channel blockers.

    • Angiography is a diagnostic test t...read more

    Q21. 2. How Can You Manage Operations At peak Point.

    Ans.

    Managing operations at peak point requires effective planning, resource allocation, and communication.

    • Develop a comprehensive plan to anticipate and address peak periods

    • Allocate resources efficiently to meet increased demand

    • Implement effective communication channels to ensure smooth operations

    • Monitor and analyze data to identify bottlenecks and areas for improvement

    • Train and empower staff to handle high-pressure situations

    • Implement contingency plans to mitigate risks and mini...read more

    Q22. Is Union good as per prospects of employer?

    Ans.

    Union can be beneficial for both employer and employees if managed properly.

    • Union can help in negotiating better wages and benefits for employees

    • Union can also help in resolving conflicts between employees and management

    • However, if the union becomes too powerful, it can lead to inflexibility and hinder the company's growth

    • Employers need to maintain a good relationship with the union and work towards mutual benefits

    Q23. Drugs used to cure dengue, antidiabetic drugs

    Ans.

    The question is not clear and seems unrelated to the job role.

    • The question is not relevant to the job role of Executive/Sr Executive - Administration.

    • Dengue is a viral infection and there is no specific antiviral drug to cure it.

    • Antidiabetic drugs are used to manage diabetes and not dengue.

    • It is important to clarify the purpose of the question to provide an appropriate answer.

    Q24. What is the correct value of 1+2/3

    Ans.

    The correct value of 1+2/3 is 1.67

    • Perform division first, then addition

    • Use BODMAS rule

    • Answer is a decimal number

    Q25. What you understand by customer support

    Ans.

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer queries and concerns

    • It includes providing information about products and services

    • Customer support also involves resolving complaints and issues

    • Examples of customer support include phone and email support, live chat, and self-help resources

    • Good customer support can lead to increased customer satisfaction and loyalty

    Q26. What can you do to reduce global warming?

    Ans.

    To reduce global warming, we can take steps like reducing carbon emissions, promoting renewable energy, and adopting sustainable practices.

    • Reduce carbon emissions by using public transport, carpooling, and reducing energy consumption

    • Promote renewable energy by using solar panels, wind turbines, and hydroelectric power

    • Adopt sustainable practices like recycling, reducing waste, and using eco-friendly products

    • Plant more trees and support reforestation efforts

    • Support policies and...read more

    Q27. What is your experience in Solar energy power system

    Ans.

    I have experience in managing and maintaining solar power systems for commercial and residential buildings.

    • Managed installation and maintenance of solar panels for a commercial building

    • Implemented energy-saving measures through solar power for a residential complex

    • Conducted regular inspections and repairs to ensure optimal performance of solar power systems

    • Collaborated with vendors and contractors to source high-quality solar equipment

    • Stayed up-to-date with industry trends an...read more

    Q28. What do you understand in hospital operations?

    Ans.

    Hospital operations refer to the management and coordination of various departments and functions within a hospital.

    • Hospital operations involve managing patient care, staffing, finances, and facilities.

    • This includes overseeing departments such as emergency services, surgery, and radiology.

    • Hospital operations also involve ensuring compliance with regulations and maintaining quality standards.

    • Examples of hospital operations tasks include scheduling appointments, managing medica...read more

    Q29. WHAT IS CURRENT DRAWING P/M ?

    Ans.

    Current drawing p/m refers to the amount of current being consumed per minute.

    • Current drawing p/m is a measure of the electrical current being used per minute.

    • It is typically expressed in units of amperes (A) or milliamperes (mA).

    • This measurement is important in assessing the power consumption and efficiency of electrical devices.

    • For example, a device with a current drawing of 500mA will consume 0.5 ampere of current every minute.

    • Monitoring current drawing p/m helps in identi...read more

    Q30. What do you know about Microsoft Excel

    Ans.

    Microsoft Excel is a spreadsheet software used for data analysis, organization, and visualization.

    • Excel is used for creating and manipulating spreadsheets

    • It allows for data analysis and visualization through charts and graphs

    • Functions and formulas can be used to perform calculations on data

    • Excel can be used for budgeting, financial analysis, and project management

    • It is widely used in business and academic settings

    Q31. Which country is no.1 marketing place

    Ans.

    There is no one country that can be considered as the no.1 marketing place as it depends on various factors.

    • Marketing success depends on various factors such as target audience, product/service, competition, and marketing strategy.

    • Different countries may have different strengths in marketing depending on these factors.

    • For example, the US is known for its strong digital marketing industry, while Japan is known for its innovative and creative marketing campaigns.

    • China is also e...read more

    Q32. What are the kyc documents?

    Ans.

    KYC documents are the documents required to verify the identity and address of an individual or entity.

    • KYC stands for Know Your Customer.

    • KYC documents are used to prevent identity theft, fraud, and money laundering.

    • Common KYC documents include passport, driver's license, utility bills, and bank statements.

    • Different organizations may have specific requirements for KYC documents.

    • KYC documents are typically required when opening a bank account, applying for a loan, or conducting...read more

    Q33. What is process of joining?

    Ans.

    The process of joining involves several steps from receiving an offer letter to completing the onboarding process.

    • Receiving and accepting the offer letter

    • Completing pre-employment checks such as background verification and medical examination

    • Signing the employment contract and submitting necessary documents

    • Attending orientation and training sessions

    • Getting introduced to the team and starting work

    Q34. What is the store marketing

    Ans.

    Store marketing refers to the strategies and tactics used to promote a retail store and its products to potential customers.

    • Store marketing involves creating a brand image for the store and promoting it through various channels such as advertising, social media, and email marketing.

    • It also involves creating in-store promotions and events to attract customers and increase sales.

    • Effective store marketing can help increase foot traffic, build customer loyalty, and ultimately dri...read more

    Q35. What's ur typing speed ?

    Ans.

    My typing speed is 70 words per minute.

    • My typing speed is 70 words per minute.

    • I have been practicing typing regularly to improve my speed.

    • I am comfortable typing on both a keyboard and a touch screen device.

    • I am able to type accurately without making many mistakes.

    • I am willing to take any typing tests required for the job.

    Q36. What is D value

    Ans.

    D value is a measure of the lethality of a microorganism.

    • D value is the time required to reduce the microbial population by 90% under specific conditions.

    • It is used to determine the effectiveness of sterilization processes.

    • Different microorganisms have different D values.

    • For example, the D value of Bacillus subtilis spores is around 1.5 minutes at 121°C.

    • The lower the D value, the more resistant the microorganism is to sterilization.

    Q37. How to operate furnace

    Ans.

    Operating a furnace requires knowledge of the type of furnace and fuel source. Generally, it involves setting the temperature and adjusting the fuel supply.

    • Identify the type of furnace and fuel source

    • Ensure proper ventilation and safety measures

    • Set the desired temperature

    • Adjust the fuel supply to maintain temperature

    • Monitor the furnace for any issues or malfunctions

    Q38. What is your typing speed.??

    Ans.

    My typing speed is 70 words per minute.

    • I have a typing speed of 70 WPM.

    • I am proficient in typing and can accurately type at a fast pace.

    • I have experience in typing reports, emails, and other documents.

    • I regularly practice typing to maintain my speed and accuracy.

    • I am comfortable using various typing software and tools.

    Q39. Give Any suggetion

    Ans.

    Suggestion for improving employee engagement

    • Implement regular team-building activities

    • Encourage open communication and feedback

    • Recognize and reward employee achievements

    • Provide opportunities for professional development

    • Create a positive work environment

    Q40. Updates on INdas

    Ans.

    INdas is not a known term or acronym. No updates available.

    • I'm sorry, but I am not familiar with the term INdas.

    • I have searched for INdas but could not find any relevant information.

    • Could you please provide more context or information about INdas?

    • I apologize for not being able to answer your question about INdas.

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