Upload Button Icon Add office photos

Filter interviews by

24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

View all 59 questions

24/7 Customer Interview Experiences

Popular Designations

175 interviews found

C.S.A Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. In ops round experience, product related questions basic troubleshooting and reason for career gap if any

Interview Preparation Tips

Interview preparation tips for other job seekers - Not too tough to crack the interview typing speed should be more than 30,email writing and basic grammer questions total interview time 11am -7 pmto complete all rounds. Before covid.

C.S.A Interview Questions asked at other Companies

Q1. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 31 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous jona etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident speak well thats it it was easy

CSR Executive Interview Questions asked at other Companies

Q1. Do you have you lr own vehicle? We dont provide petrol expenses as well.
View answer (1)

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Good typing speed, high communication skills, more fluent in English

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen the class carefully in the interview and clear the online test

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. When I was interviewed there were 4 to 5 rounds. First being group discussion, English writing to check how well do you know to phrase sentences in English. Then you will be asked to speak on yourself to c...

Interview Preparation Tips

Interview preparation tips for other job seekers - In rounds like group discussion in any company you, the interviewer will see how attentive you are and how well can you put your point and how well did you understand the concept. In group discussion, be careful and don’t jump and speak more and don’t think like it’s a debate competition and make your point debating, cutting others statements. These are the worst things for you to do. Be attentive to other candidate’s statements, what they are saying what their point is, then calmly put your words in. This will make the interviewer think that you listen first and then speak. This helps in any company’s group discussion round. Now rounds like English phrase writing are easy as you will be asked to phrase sentences or write something on a particular subject. You can write anything there. Then comes “speak something on yourself or your hometown or Bangalore etc” these are very common questions asked in interview. Don’t rush things, don’t try to fake your accent. Be original. Even if you speak English with grammar mistake or not fluent enough, don’t worry just be confident in what you are speaking don’t show that you are nervous. Because, being confident even though when you’re not fluent will impress the interviewer and pass you to next round. The next round is ops. You will be clearly instructed what to do and how to take the exam. It’s quite easy if you are good at math and English grammar. Some differ from which process you are giving the interviewe for. So it’s not much of headache. After you clear all of these, comes the typing test. No worries here as you will be given 3 attempts to get the required scores in speed and accuracy, and even though if you are unable to do it, they will surely get you on board as you have cleared all the previous rounds and typing can be improved while you are in training.
After all these, now you will receive the offer letter and further information on on boarding process.

Please note that the above interview process common on any company for the customer service role.

All the best!

Customer Service Interview Questions asked at other Companies

Q1. What do you say about customer service?
View answer (19)

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 BPO Executive

 (3)

Interview Questionnaire 

5 Questions

  • Q1. Technical round was basically a White board interview .I have been asked to write few C# codes in order to explain OOPs concept .
  • Q2. What's MVC Life cycle . Explain how does AJAX call happen . How can you pass one data set or single data from one view to a partial view .
  • Ans. 

    MVC life cycle, AJAX call and passing data from view to partial view.

    • MVC life cycle includes request routing, controller instantiation, action execution, and rendering of the view.

    • AJAX call is initiated by sending an HTTP request to the server and receiving a response in the form of JSON or XML data.

    • To pass data from one view to a partial view, we can use ViewBag, ViewData, or TempData.

    • ViewBag is a dynamic object that ...

  • Answered by AI
  • Q3. What's Abstract class , what's the use of it . What's interface , how it appears to a important part of Service layer.
  • Ans. 

    Abstract class is a class that cannot be instantiated, while interface is a contract that defines methods.

    • Abstract class can have both abstract and non-abstract methods, while interface can only have abstract methods.

    • Abstract class can have instance variables, while interface cannot.

    • Abstract class is used for code reusability and polymorphism, while interface is used for achieving abstraction and loose coupling.

    • In serv...

  • Answered by AI
  • Q4. Usual HR didn't discussion.
  • Q5. It was not question answer round . A formal interaction with high level people of the organization , through which they can try to see you interpersonal skills.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Asp.net MVC , C# , JavaScript, jQuery, Html

Skills evaluated in this interview

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (181)

Get interview-ready with Top 24/7 Customer Interview Questions

I was interviewed before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 mintues
Round difficulty - Easy

Timing it is around 11 am and Environment is good .

  • Q1. 

    Reverse Stack with Recursion

    Reverse a given stack of integers using recursion. You must accomplish this without utilizing extra space beyond the internal stack space used by recursion. Additionally, you ...

Round 2 - Face to Face 

(2 Questions)

Round duration - 90 minutes
Round difficulty - Medium

Environment was very friendly but questions asked are very hard.

  • Q1. 

    Maximum Subarray Problem Statement

    Ninja has been given an array, and he wants to find a subarray such that the sum of all elements in the subarray is maximum.

    A subarray 'A' is considered greater than a...

  • Q2. 

    Intersection of Linked List Problem

    You are provided with two singly linked lists containing integers, where both lists converge at some node belonging to a third linked list.

    Your task is to determine t...

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - Intern in HyderabadEligibility criteriaAbove 5 CGPA[24]7.ai interview preparation:Topics to prepare for the interview - Linked List, Binary Search Tree ,Queue, Array ,DP ,Graph ,RecursionTime required to prepare for the interview - 1 monthInterview preparation tips for other job seekers

Tip 1 : Practice Atleast 500 Questions
Tip 2 : Do atleast 1 good projects
Tip 3 : You should be able to explain your project

Application resume tips for other job seekers

Tip 1 : Do not put false things on resume.
Tip 2 : Have some projects on resume.

Final outcome of the interviewSelected

Skills evaluated in this interview

Software Developer Intern Interview Questions asked at other Companies

Q1. Sum of Maximum and Minimum Elements Problem Statement Given an array ARR of size N, your objective is to determine the sum of the largest and smallest elements within the array. Follow Up: Can you achieve the above task using the least numb... read more
View answer (4)

Jobs at 24/7 Customer

View all

I applied via Walk-in and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself? speak about Education system in India
  • Q2. Family, education, hobbies
  • Q3. Expectations
  • Q4. Our strengths and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure you prepare few topics like Women power, child labour current news, etc. Best of luck!!

Digital Consultant Interview Questions asked at other Companies

Q1. Define Data analytics? and what is the most significant technology revolution/s?
View answer (1)

SDE-2 Interview Questions & Answers

user image Anonymous

posted on 21 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Face to Face 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Medium

Technical Interview round with questions on DSA.

  • Q1. 

    LRU Cache Design Question

    Design a data structure for a Least Recently Used (LRU) cache that supports the following operations:

    1. get(key) - Return the value of the key if it exists in the cache; otherw...

  • Q2. 

    Minimum Number of Platforms Problem

    Your task is to determine the minimum number of platforms required at a railway station so that no train has to wait.

    Explanation:

    Given two arrays:

    • AT - represent...
Round 2 - Face to Face 

(1 Question)

Round duration - 45 minutes
Round difficulty - Medium

Technical Interview round with DSA based questions.

  • Q1. 

    Reverse a Linked List Problem Statement

    You are given a Singly Linked List of integers. Your task is to reverse the Linked List by changing the links between nodes.

    Input:

    The first line of input contai...

Interview Preparation Tips

Eligibility criteriaAbove 1 years of experience24/7 customer private limited interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewRejected

Skills evaluated in this interview

SDE-2 Interview Questions asked at other Companies

Q1. Maximum Frequency Number Problem Statement Given an array of integers with numbers in random order, write a program to find and return the number which appears the most frequently in the array. If multiple elements have the same maximum fre... read more
View answer (4)

I was interviewed before Mar 2021.

Round 1 - Face to Face 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

Technical Interview round with questions on DSA.

  • Q1. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Q2. 

    Reverse a Stack Using Recursion

    You are given a stack of integers. Your task is to reverse the stack using recursion without using any extra space other than the internal stack space used due to recursion...

Round 2 - Face to Face 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

Technical Interview round with questions on DSA.

  • Q1. 

    Convert a Binary Tree to its Mirror Tree

    Given a binary tree, convert this binary tree into its mirror tree. A binary tree is a tree in which each parent node has at most two children. The mirror of a bin...

  • Q2. 

    Remove Nth Node from End of Linked List

    You are given a singly linked list with 'N' nodes, each containing integer data, and an integer 'K'. Your goal is to remove the 'K'th node counting from the end of ...

Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

Typical Managerial round.

Interview Preparation Tips

Eligibility criteriaAbove 6 months of experience24/7 customer private limited interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 5 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (41)

I applied via Naukri.com and was interviewed in Mar 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Nature of the current job profile

General Tips: They call for walkin without provising detaila abput the the JD. Please go through the JD. If your profile does not match the requirement don't attend the interview, it is waste of your time. They will schedule to show the candidate footfall.
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills, Decision Making Skills
Duration: <1 week

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (86)

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
WNS Interview Questions
3.4
 • 981 Interviews
Infosys BPM Interview Questions
3.6
 • 933 Interviews
HGS Interview Questions
3.9
 • 240 Interviews
View all

24/7 Customer Reviews and Ratings

based on 2.8k reviews

3.5/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.0

Salary

3.3

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 2.8k Reviews and Ratings
Customer Service Executive

Bangalore / Bengaluru

0-5 Yrs

₹ 3-4.5 LPA

Virtual(Teams) Interview For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 3.25-5.5 LPA

Virtual(Teams) Interview For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 3.25-5.5 LPA

Explore more jobs
Digital Interaction Advisor
1.2k salaries
unlock blur

₹1 L/yr - ₹4.2 L/yr

Digital Interactive Specialist
998 salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Advisor
523 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Digital Interaction Executive
374 salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Executive
280 salaries
unlock blur

₹1.8 L/yr - ₹5.2 L/yr

Explore more salaries
Compare 24/7 Customer with

WNS

3.4
Compare

Genpact

3.8
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview