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Filter reviews by IntouchCX Customer Success, Service & Operations Department Reviews
Overall Rating
based on 1k
reviews
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
53% employees reported
Rotational Shift
71% employees reported
Flexible timing
45% employees reported
No travel
69% employees reported
View more detailed insights
Gender based rating
Rated by Women
326 reviews
Rated by Men
690 reviews
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Customer Success, Service & Operations
• 1k Reviews
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asked in
Senior E Support Officer interview
Q1. How important customers satisfaction means to you?
asked in
Customer Service Associate interview
Q2. What is customer service, conversation with customer, tell about Hyderabad
Get interview-ready with top interview questions
View all 56 questions
asked in
Customer Service Executive interview
Q4. What do you know about ecommerce?
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People also ask about IntouchCX's Customer Success, Service & Operations Department
Is IntouchCX's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 1k employee reviews, it's clear that most employees have a below average experience working at IntouchCX's Customer Success, Service & Operations Department.
Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.4.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does IntouchCX's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, IntouchCX's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.7 out of 5, based on 1k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at IntouchCX's Customer Success, Service & Operations Department,
click here
.
How is the work culture at IntouchCX's Customer Success, Service & Operations Department?
Work culture at IntouchCX's Customer Success, Service & Operations Department is rated 2.7 out of 5 by 1k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX's Customer Success, Service & Operations Department,
click here
.
How is the job security at IntouchCX's Customer Success, Service & Operations Department?
Based on 1k reviews on AmbitionBox, IntouchCX's Customer Success, Service & Operations Department employees rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX's Customer Success, Service & Operations Department. To read reviews about job security at IntouchCX's Customer Success, Service & Operations Department,
click here
.
Is work from home available at IntouchCX's Customer Success, Service & Operations Department?
According to AmbitionBox, 14% of IntouchCX's Customer Success, Service & Operations Department employees work from home permanently, 53% work from the office, and 33% follow a hybrid model, based on 176 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at IntouchCX's Customer Success, Service & Operations Department?
To get a job at IntouchCX's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IntouchCX interview questions and practice your responses to prepare thoroughly.
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|
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Office cab/shuttle
54 total
responses
Free meal
3 total
responses
International/On-site exposure
1 total
response
Paternity leaves
1 total
response
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