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Firstsource Solutions Senior Customer Service Executive Reviews

Updated 1 Mar, 2025
Overall Rating
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3.2/5
based on 101 reviews

Rating distribution

Category Ratings

3.4

Job security

3.4

Skill development

3.2

Company culture

3.2

Work-life balance

3.2

Work satisfaction

2.9

Salary

2.7

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

74% employees reported

Gender based rating

2.8
female

Rated by Women

36 reviews

3.4
male

Rated by Men

52 reviews

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Top Mentions in Firstsource Solutions Senior Customer Service Executive Reviews

101 reviews found

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People also ask about Firstsource Solutions's Senior Customer Service Executives

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.2 out of 5, based on 101 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.9 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.2 at Firstsource Solutions by 101 employees. While job security is rated 3.4 and work-life balance is rated 3.2 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

Tell us how to improve this page.

Firstsource Solutions Senior Customer Service Executive Salary
based on 318 salaries
₹1.2 L/yr - ₹6 L/yr
8% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
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