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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Senior Customer Service Executive Reviews

Updated 12 Mar, 2025
Overall Rating
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3.0/5
based on 103 reviews

Rating distribution

Category Ratings

3.2

Job security

3.2

Skill development

3.1

Company culture

3.1

Work-life balance

3.0

Work satisfaction

2.7

Salary

2.6

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

100% employees reported

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

62% employees reported

No travel

No travel

74% employees reported

View more detailed insights

Gender based rating

2.8
female

Rated by Women

36 reviews

3.1
male

Rated by Men

54 reviews

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Top Mentions in Firstsource Solutions Senior Customer Service Executive Reviews
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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

103 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Read Firstsource Solutions Senior Customer Service Executive Reviews based on locations

3.1
 Mumbai

 (32)

2.9
 Bangalore / Bengaluru

 (23)

3.1
 Chennai

 (12)

2.6
 Hyderabad / Secunderabad

 (4)

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

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People also ask about Firstsource Solutions's Senior Customer Service Executives

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.0 out of 5, based on 103 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.7 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.1 at Firstsource Solutions by 103 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, undefined% Firstsource Solutions employees work from office 2 days/week (based on 11 AmbitionBox reviews in last 6 months).

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 103 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 55% of employees reported the working days at Firstsource Solutions as Rotational Shift. 62% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos
+12
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Firstsource Solutions Senior Customer Service Executive Salary
based on 330 salaries
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₹1.2 L/yr - ₹6 L/yr
8% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior Customer Service Executive
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
Compare Firstsource Solutions with

Infosys

3.6
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Wipro

3.7
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TCS

3.7
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HCLTech

3.5
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