Firstsource Solutions Customer Care Executive Reviews

Likes

I like rules and regulations

Dislikes

Nothing

Likes

It's one of the best companies.

Dislikes

Basic salary is less that's all

Likes

Company Culture is great.

Dislikes

Salary is low.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst HR People

Dislikes

I recently had a very horrific experience with Firstsource. I had given my interview through Naukri.com. I even got the offer letter after being selected for NBS process. After that, HR Prajakta Sawant kept delaying my joining date in the name of pending verification from my previous company, which was all big LIES. The HR Prajakta told me that batch is closed for NBS and I cant join due to pending verification and asked to join a different process called Comcast, for which she said me to give ANOTHER INTERVIEW. They were telling lies after lies. Fact was that HR Prajakta and Firstsource hadn't sent for any verification to my previous company. I got to know about the delay when I called on my own. They didn't even care to inform me about the delay. They kept me waiting for weeks even when I have their offer letter. UNPROFESSIONALISM was at peak when I went to their office to ask them, the HR Prajakta Sawant with her senior HR, told me lies that I created a scene in their office. They were not even ready to listen to what I was asking and continuously shifting the blame on me and my previous company. Despite my efforts to resolve this issue, they kept diverting the topic and refused to listen to the truth. Be cautious when dealing with Firstsource, because they are very UNPROFESSIONAL and manipulating information to suit their purposes...Read More

Likes

You will always get floor support. Freshers can apply and get experience for atleast 1 yr

Dislikes

Rotatational shifts and incentives. Pre covid it was really good but too many parameters have been set as of now

Likes

What your company thinks about are you mnc company to find a career gap mnc companies also not looking career gap. Don't judge a book by it's cover.

Dislikes

Waste

Work Details

Work policy: Waste

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good and

Dislikes

Good and

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

cafeteria garden music on floor

Dislikes

Canteen food

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

Work environment is good.

Dislikes

Takes time to get promotions

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The working culture

Dislikes

I think everything was great there no issue

Work Details

It was balanced

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Over all already mentioned above

Likes

Good good good good good good

Dislikes

Bad bad bad nad nad bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fully satisfing company

Dislikes

There is nothing to dislike