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3.9

based on 27.1k Reviews

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Teleperformance Customer Service Executive Reviews

based on 1.8k reviews
Updated 18 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Work-Life balance

3.3

Job Security

3.2

Work Satisfaction

3.2

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Executive Reviews

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Top Teleperformance Customer Service Executive Interview Questions

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Q1. Q.9 what do you know about BPO or teleperformance?
View answers (18)
Q2. What is key performance indicator ( kpi )
View answers (13)

Get interview-ready with top interview questions

View all 42 questions
Q3. Why you want to join teleperformance ?
View answers (6)
Q4. How will you handle a irritated customer?
View answers (2)
Q5. Why is it important to satisfy a customer?
View answer (1)
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Customer Service Executive Jobs at Teleperformance

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People also ask about Teleperformance's Customer Service Executives

How is Teleperformance to work for?
Teleperformance is rated 3.5 out of 5, based on 1.8k reviews by employees on AmbitionBox. Teleperformance is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.2 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.3 at Teleperformance by 1.8k employees. While job security is rated 3.3 and work-life balance is rated 3.3 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 25% Teleperformance employees work from home permanently, 2% work from office 3 days/week, and 4% work from office 2 days/week (based on 126 AmbitionBox reviews in last 6 months).

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Work Policy for Teleperformance Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 126 reviews in last 6 months

Work from office

Work from office

66%
Permanent work from home

Permanent work from home

25%
Hybrid

Hybrid

9%

2 days/week from office

4%

Other hybrid work policies

3%

3 days/week from office

2%

Gender Based Ratings for Teleperformance Customer Service Executive

based on 1.6k reviews
3.5
Rated by 710 Women

Rated 3.4 for Skill Development and 3.3 for Company Culture

women
3.5
Rated by 919 Men

Rated 3.4 for Skill Development and 3.3 for Company Culture

men

Working Days for Teleperformance Customer Service Executive

based on 1.8k reviews
Rotational Shift
59%
Monday to Saturday
21%
Monday to Friday
15%
Other
3%
Alternate Saturday off
2%

Work Timings for Teleperformance Customer Service Executive

based on 1.8k reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
51%
11%
3%
35% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Executive

based on 1.8k reviews
Day shift
Night shift
80%
20%

Business Travel for Teleperformance Customer Service Executive

based on 1.8k reviews
No travel
73%
Within city
22%
Within country
3%
International travel
2%
Teleperformance Customer Service Executive Salary
based on 6.1k salaries
₹0.9 L/yr - ₹7.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
46 total responses
freemeal
Free meal
11 total responses
onsite
International/On-site exposure
7 total responses
healthInsurance
Health insurance
26 total responses
+5 more benefits
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