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asked in
Customer Service Executive interview
Q1. Q.9 what do you know about BPO or teleperformance?
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asked in
Customer Service Executive interview
Q2. What is key performance indicator ( kpi )
View answers (13) Get interview-ready with top interview questions
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Customer Service Executive interview
Q3. Why you want to join teleperformance ?
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Customer Service Executive interview
Q4. How will you handle a irritated customer?
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Customer Service Executive interview
Q5. Why is it important to satisfy a customer?
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Teleperformance.
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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Customer Service Executive Jobs at Teleperformance
People also ask about Teleperformance's Customer Service Executives
Is Teleperformance a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 1.8k employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance customer service executives rate their salary and benefits at 3.2 out of 5, based on 1.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service executives, click here.
How is the work culture at Teleperformance for Customer Service Executives?
Work culture at Teleperformance for customer service executives is rated 3.3 out of 5 by 1.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service executives, click here.
How is the job security at Teleperformance for Customer Service Executives?
Based on 1.8k reviews on AmbitionBox, Teleperformance's customer service executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service executives, click here.
Is work from home available to Customer Service Executives at Teleperformance?
According to AmbitionBox, 25% of Teleperformance's customer service executives work from home permanently, 66% work from the office, and 9% follow a hybrid model, based on 126 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service executives, click here.
How do I get a job at Teleperformance as a Customer Service Executive?
To get a job at Teleperformance as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Service Executive Reviews by Locations
- Teleperformance Customer Service Executive Gurgaon / Gurugram Reviews
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Teleperformance Reviews by Designations
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Work Policy for Teleperformance Customer Service Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 126 reviews in last 6 months
Work from office
66%
Permanent work from home
25%
Hybrid
9%
2 days/week from office
4%
Other hybrid work policies
3%
3 days/week from office
2%
Gender Based Ratings for Teleperformance Customer Service Executive
based on 1.6k reviews
Rated by 710
Women
Rated by 919
Men
Working Days for Teleperformance Customer Service Executive
based on 1.8k reviews
Rotational Shift
59%
Monday to Saturday
21%
Monday to Friday
15%
Other
3%
Alternate Saturday off
2%
Work Timings for Teleperformance Customer Service Executive
based on 1.8k reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
51%
11%
3%
35% employees reported other strict timings
Shift Timings for Teleperformance Customer Service Executive
based on 1.8k reviews
Day shift
Night shift
80%
20%
Business Travel for Teleperformance Customer Service Executive
based on 1.8k reviews
No travel
73%
Within city
22%
Within country
3%
International travel
2%
At
par with the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
46 total
responses
Free meal
11 total
responses
International/On-site exposure
7 total
responses
Health insurance
26 total
responses
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