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based on 27.9k Reviews

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Teleperformance Customer Support Officer Interview Questions and Answers

Updated 5 Jul 2024

Teleperformance Customer Support Officer Interview Experiences

2 interviews found

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about your self
  • Q2. First always tell your name, you reside from___ and you education details,
  • Q3. Then your family details
  • Q4. Then your experience details.
  • Q5. And at last hobby.... (Keep your language very simple)

Interview Preparation Tips

Interview preparation tips for other job seekers - Not be nervous, Personality development is mandatory.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce youself
  • Q2. Tell me 1 thing which you want to change about yourself.

Customer Support Officer Interview Questions Asked at Other Companies

Q1. explain health insurance basics
Q2. roll play for customer support

Interview questions from similar companies

Round 1 - One-on-one 

(1 Question)

  • Q1. Explain health insurance basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Decent Communication, Analytical Knowledge Required
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English test ………. Zzzzzz zzzzzzzz

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic information about yourself and about previous company.
  • Q2. How will you manage rotational shifts and offs

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. You will be dragged towards health issues and depression with mental pressure. They will treat you like machine. If you want to drink water need to wait for 20 minutes for nature call 30 minutes. If you want a break do not even think of taking it need to wait for hours 😂😂 join other companies but not this one.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Q2. Why the gap. Is huge?
  • Q3. Where does your husband work
  • Q4. When would you join?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are looking for a new job now?
  • Ans. 

    Seeking new challenges and growth opportunities in a supportive environment.

    • Looking to expand my skill set and knowledge in a new role

    • Interested in working with a different team or company culture

    • Seeking better work-life balance or career advancement

    • Want to contribute to a company that aligns with my values and goals

  • Answered by AI
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. General questions abt customer handling
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
  • Q2. Abt customer service
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

30 questions aptitude test
Some simple English grammar question
Some of maths
And about ms exel

Round 3 - One-on-one 

(4 Questions)

  • Q1. Give me your introduction ?
  • Ans. 

    I am a Customer Service Associate with excellent communication skills and a strong focus on customer satisfaction.

    • Experienced in handling customer inquiries and resolving issues

    • Proficient in using customer service software and tools

    • Ability to remain calm and composed in stressful situations

    • Strong problem-solving skills

    • Excellent verbal and written communication skills

    • Empathetic and patient when dealing with customers

    • Abl...

  • Answered by AI
  • Q2. Tell me about your family ?
  • Ans. 

    I come from a close-knit family that values love, support, and togetherness.

    • My parents have been married for over 30 years and have always been a source of inspiration for me.

    • I have two siblings, an older brother and a younger sister, who I am very close to.

    • We often have family gatherings and celebrate special occasions together.

    • My family has taught me the importance of communication, empathy, and understanding in main

  • Answered by AI
  • Q3. Why you left last organization?
  • Ans. 

    I left my last organization to pursue new opportunities and further develop my skills in customer service.

    • Seeking new challenges and growth

    • Opportunity for career advancement

    • Desire to expand customer service skills

    • Company restructuring or downsizing

    • Relocation or commute issues

  • Answered by AI
  • Q4. Why want to join our organization ?
  • Ans. 

    I want to join your organization because of its excellent reputation and commitment to customer satisfaction.

    • Your organization has a strong track record of providing exceptional customer service.

    • I have heard positive feedback from current and former employees about the supportive work environment.

    • Your company values align with my own, particularly in terms of prioritizing customer satisfaction.

    • I am impressed by the opp...

  • Answered by AI
Round 4 - Group Discussion 

They gave us marketing topic and we will give you 1 minutes then you talk properly in Britain accent

Interview Preparation Tips

Topics to prepare for Infosys BPM Customer Service Associate interview:
  • English communication
  • British accent
  • Soft Skills
Interview preparation tips for other job seekers - You could go there with your CV, adhar card, and second-dose vaccination certificate
Go there very organized be positive there
There are doing their work very perfectly
So don't do many mistakes.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Assignment 

Computer knowledge, work style/personality

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to work for us?
  • Ans. 

    I want to work for you because of your excellent reputation and commitment to customer satisfaction.

    • I am impressed by your company's positive online reviews and customer testimonials.

    • I appreciate your focus on providing exceptional customer service and going above and beyond to meet customer needs.

    • I am excited about the opportunity to work in a dynamic and fast-paced environment where I can utilize my strong communicat...

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced customer service associate with a strong focus on providing exceptional support to customers.

    • I have worked in the customer service industry for 5 years.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have received multiple commendations for my excellent communication and problem-solving skills.

    • I am fluent in English, Spanish, and Fr...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hired through online hiring event. Really easy interview process.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Officer interview?
Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are HR.
How to prepare for Teleperformance Customer Support Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support and outbound.
What are the top questions asked in Teleperformance Customer Support Officer interview?

Some of the top questions asked at the Teleperformance Customer Support Officer interview -

  1. First always tell your name, you reside from___ and you education detail...read more
  2. And at last hobby.... (Keep your language very simpl...read more

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People are getting interviews through

based on 1 Teleperformance interview
Recruitment Consultant
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Teleperformance Customer Support Officer Salary
based on 16 salaries
₹1.6 L/yr - ₹3.5 L/yr
12% less than the average Customer Support Officer Salary in India
View more details

Teleperformance Customer Support Officer Reviews and Ratings

based on 5 reviews

4.6/5

Rating in categories

4.4

Skill development

4.6

Work-Life balance

4.2

Salary & Benefits

4.8

Job Security

4.3

Company culture

3.7

Promotions/Appraisal

4.6

Work Satisfaction

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