Teleperformance Technical Support Manager Interview Questions and Answers

Q1. Self introduction
Add your answer
Q2. Experience discussion
Add your answer

Q1. Experience discussion
Add your answer
Q2. Communication checking
Add your answer
Q3. Discussion about my last work how, I was helping the customers
Add your answer

Q1. Basic communication test
Add your answer

Q1. About windows server, adds, dhcp, dns
Add your answer

Versant test for communication

They will give some topic and we have to discuss with the other candidates.

Easy assignment.. It was just around one hour...

It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..

Q1. Tell me about ur self
Ans. 
I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.
• I have over 3 years of experience in customer service roles

• I excel at problem-solving and communication

• I am skilled in handling difficult customers and resolving conflicts

• I am proficient in using CRM software and ticketing systems
Answered by AI
Add your answer
Q2. Why should hire you?
Ans. 
I have a strong background in customer service and problem-solving skills, making me a valuable asset to your team.
• I have X years of experience in customer support roles

• I am highly skilled in resolving customer issues and providing excellent service

• I am a quick learner and can adapt to new situations easily

• I have received positive feedback from previous employers for my communication skills and professionalism
Answered by AI
Add your answer

Q1. Tell me about yourself
Add your answer

Q1. Basic computer knowledge
Add your answer
Q2. General hardware and software
Add your answer

Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Certified in ITIL and CompTIA A+

• Previous experience in managing a team of support tech
Answered by AI
Add your answer
Q2. Where do you stay
Ans. 
I currently stay in a rented apartment in downtown area.
• I stay in a rented apartment

• Located in downtown area

• Close to public transportation

• Nearby grocery stores and restaurants
Answered by AI
Add your answer

Q1. Tel about ur self
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
Answered by AI
View 1 more answer
Q2. Tel aboutfamily
Ans. 
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
• Family provides emotional support and love.

• Family members share common values and traditions.

• Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

• Family dynamics can vary greatly depending on cultural norms and individual relationships.
Answered by AI
View 1 more answer

Q1. Why do you want to work at this company
Ans. Make the role great fit for me and I love customer support
Answered Anonymously
Add your answer
Q2. Why do you want this job
Ans. I saw the social media I have always loved how you have people in different departments interact users
Answered Anonymously
View 1 more answer
Q3. What are you greatest strength
Ans. Working hard work and where everything is new and consanlty growing
Answered Anonymously
Add your answer
Q4. Why should hiring you
Ans. This company famous for India greatest think
Answered Anonymously
Add your answer
Q5. What are you leaving current job
Add your answer
Q6. What is ur current salary
Add your answer
Q7. How do u like one
Add your answer
Q8. What intrested mean
Ans. 
Interest means something that arouses curiosity or concern.
• Interest can refer to a topic or subject that someone finds fascinating or engaging.

• It can also refer to the feeling of wanting to know more about something.

• In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

• Showing genuine interest in helping customers can improve customer satisfaction and loyal
Answered by AI
Add your answer
Q9. How explain company
Add your answer
Q10. What Experience
Add your answer

Q1. What can you expect an interview with tcs
Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
Answered Anonymously
Add your answer
Q2. Behaviour interview questions
Add your answer
Q3. Tell me about time you faced a challenging situation at work how to handling
Add your answer
Q4. Different types of interview
Add your answer
Q5. Technical and behavioral
Add your answer
Q6. Hr interview questions
Ans. Hobbies experience family background weakness strength
Answered Anonymously
Add your answer
Q7. Asking skills u
Ans. Post graduate diploma in computer application s
Answered Anonymously
Add your answer

I don't know this coding test because I have completed my studies b.com computers

I don't know because I have studied commerce

Group discussion is mean important

I don't know coding test

Q1. Why Experience job
Add your answer
Q2. What Weakness u
Ans. Easy attracted people and trust everyone
Answered Anonymously
Add your answer

Q1. Skills experience
Add your answer
Q2. Strength asked u
Add your answer
Q3. Family also working hard
Add your answer

I don't know assignment

No this answer because I have complete my graduation b.com

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer service performance
Answered by AI
Add your answer
Q2. Pronounciation check
Add your answer

Q1. Sell this pen or any product
Ans. 
This pen is not just a writing tool, but a stylish accessory that enhances your professional image.
• Highlight the sleek design and quality craftsmanship of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Create a sense of urgency by mentioning limited availability or a special discount
Answered by AI
Add your answer
Q2. Why should hire you . Why you want join this bpo
Ans. 
I have a strong background in customer service and am highly motivated to excel in this role at your BPO.
• I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

• I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

• I am passionate abo...read more
Answered by AI
Add your answer

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with strong communication skills and a passion for helping customers.
• Over 5 years of experience in customer support roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Passionate about providing top-notch customer service

• Familiar with CRM systems and ticketing platforms
Answered by AI
Add your answer
Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
Ans. 
My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...read more
Answered by AI
Add your answer

Q1. Normal introduction
Add your answer
Q2. Career Objectives and experience
Ans. 
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
• Experienced in handling customer inquiries and resolving issues efficiently

• Strong communication skills to effectively interact with customers and team members

• Goal-oriented mindset to achieve targets and exceed expectations

• Seeking opportunities for professional growth and developm
Answered by AI
Add your answer
Q3. Qualifications and problem solving
Add your answer
Q4. Manager round and skill questions.
Add your answer