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Teleperformance Senior Operations Analyst Interview Questions and Answers
Updated
29 Apr 2024
1 interview found
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Sibashis Barman
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. General questions to test your English communication skills Add Answer
2
Aptitude Test Round
It will be a computer based test where they will ask questions to test your English grammar, general awareness and mathematics skills
3
One-on-one Round (1 Question)
- Q1. Describe the current area you are staying in. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident in yourself. Keep your pronunciation in mind. Do not try to fake any accents because the interviewers can catch that. And be honest with your answers.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Anonymous
Interview Questions
- Q1. What is your current roll and responsibilities and how you handle it
Add Answer
- Q2. Be confident what you doing and should be know proper knowledge of what is your current profile to thats make you help to give a answer of following question
Add Answer
- Q3. And the base of my current roll ask some technical questions so prepared with tham also
Add Answer
- Q4. It's depand on profile which u going to interview
Add Answer
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Oct 2024.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. How to reduce attrition View Answers (1)
- Q2. How to control shrinkage View Answers (1)
- Q3. How to improve communication View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. How to reduce error count View Answers (1)
- Q2. How to manage team Add Answer
Umesh yadav
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. What is the team size you are handling? View Answers (1)
- Q2. How will you handle if a user is not performing? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Explain your KRAs? View Answers (1)
- Q2. What is your client’s SLA? How did you mange if by any chance you missed to met your SLA? View Answers (1)
Hari Kutty
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. What is medical billing? Add Answer
- Q2. What you know about the job View Answers (1)
2
Aptitude Test Round
Prefer some aptitude test
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
Random questions on aptitude
2
HR Round (2 Questions)
- Q1. Professional work related questions Add Answer
- Q2. Expertise in role Add Answer
3
One-on-one Round (2 Questions)
- Q1. Detailed description on JD Add Answer
- Q2. Case studies along with core competencies questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for basic questions on leadership work on client services, business growth, problem solving, managing projects, employee engagement and budget along with Inventory management
Assistant Manager Operations Interview Questions
Concentrix Corporation
Abhishek Singh
posted on 9 Dec 2023
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. A HR discussion which involves your brief explanation of past job, roles and responsibility. Also your reason for leaving etc. These are obvious interview situa...read more Add Answer
- Q2. What made you think to change your job after X years of time with your current employer? Add Answer
- Q3. What do you consider is the best thing about your role? How do you think it adds value to the work you are doing? Add Answer
3
One-on-one Round (1 Question)
- Q1. They would ask you regarding your previous work role, company culture, things you did, teams management and scenarios to handle. Add Answer
4
One-on-one Round (2 Questions)
- Q1. Now comes the final part wherein they ask about the process related deep dives. Such as KPIs, driving the performance, data delivery to the client, security and...read more View Answers (1)
- Q2. Your KPIs are going down and you have a client call. You know your team has messed up the performance but you can't be negative with the clients. What are the o...read more Add Answer
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Nov 2023.
1 Interview Round
1
Technical Round (3 Questions)
- Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions. Add Answer
- Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation. View Answers (1)
- Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared with accounting entries, good excel knowledge and few basic + advance excel formulas.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
Technical Round (1 Question)
- Q1. What is BPO and customer service. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be in confidence, don't hesitate while giving the answer.
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via LinkedIn and was interviewed in Sep 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introducing myself Add Answer
- Q2. Salary expectations Add Answer
2
One-on-one Round (2 Questions)
- Q1. Introduction about myself Add Answer
- Q2. Relocation to Indore or Mohali Add Answer
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Senior Operations Analyst interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are HR, Aptitude Test and One-on-one Round.
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People are getting interviews through
based on 1 Teleperformance interview
Referral
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
Fast track your campus placements
45%
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Teleperformance Senior Operations Analyst Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Care Executive
6.4k
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|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
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| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
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| ₹0.9 L/yr - ₹4.2 L/yr |
|
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| ₹1.1 L/yr - ₹8 L/yr |
|
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| ₹1 L/yr - ₹6 L/yr |
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