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Teleperformance Customer Support Representative Interview Questions and Answers for Experienced

Updated 28 Aug 2024

Teleperformance Customer Support Representative Interview Experiences for Experienced

1 interview found

Customer Support Representative Interview Questions & Answers

user image

posted on 16 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share your previous organization 's roles and Responsibilities
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Share your difficult experience of your life.
    • Add your answer
Round 4 - Assignment 

Versant round typing check

Customer Support Representative Jobs at Teleperformance

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 6 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Online test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give Interview in First source

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Explain about previous work experience.
    • Add your answer
  • Q2. Explain about any topic in hindi
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 19 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. What is customer service?
    • Add your answer
  • Q3. Why should we hire you??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be simple and study little of the topic, but work on your grammar and pronounciation. Be bold

Customer Support Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 22 May 2020

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
    • Add your answer
  • Q2. How did u send your lockdown
    • Add your answer
  • Q3. Tell me about yourself
    • Add your answer

Customer Service Executive Interview Questions & Answers

iEnergizer user image

posted on 10 Sep 2020

I applied via Walk-in and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong background in providing exceptional customer support.

    • Over 5 years of experience in the customer service industry

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Skilled in building positive relationships with customers and ensuring their satisfaction

    • Excellent communication and problem-solving skills

    • Ability to work well u...

    • Answered by AI
    Add your answer
  • Q2. What is your experience
  • Ans. 

    I have 3 years of experience in customer service roles.

    • Worked as a Customer Service Representative for a telecommunications company

    • Handled customer inquiries, complaints, and provided solutions

    • Assisted customers with billing, technical support, and product information

    • Received positive feedback from customers for excellent service

    • Trained new team members on customer service best practices

    • Answered by AI
    Add your answer
  • Q3. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • It involves addressing customer queries and concerns promptly and effectively

    • Providing accurate information about products and services

    • Resolving complaints and issues in a timely and satisfactory manner

    • Building and maintaining positive relationships with customers

    • Ensuring customer satisfaction and loyalty

    • Examples i...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and improve your english communication

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
  • Q7. To speak on a topic on current affairs in hindi english bengali
    • Add your answer
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. About myself and my city and to speak on a topic
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Care Executive interview:
  • Current event
Interview preparation tips for other job seekers - Could apply .job security is there if u r honest but salary increment very slow nd growth is there if u please ur manager personally by giving gifts always treating them as they r ur 🙏 nd leaves are not guven properly at the end of year leaves got lapsed .nowadays in this company negativity is more than positivity

Customer Service Representative Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 May 2022

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure you know how to handle disgruntled customers.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Representative interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 4 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are Resume Shortlist, HR and Technical.
How to prepare for Teleperformance Customer Support Representative interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Support, Customer Handling, Customer Service, International BPO and Voice Process.

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Teleperformance Customer Support Representative Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
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Teleperformance Customer Support Representative Salary
based on 57 salaries
₹1.7 L/yr - ₹4 L/yr
11% less than the average Customer Support Representative Salary in India
View more details

Teleperformance Customer Support Representative Reviews and Ratings

based on 19 reviews

4.4/5

Rating in categories

3.6

Skill development

4.1

Work-life balance

3.5

Salary

4.3

Job security

3.8

Company culture

3.0

Promotions

4.1

Work satisfaction

Explore 19 Reviews and Ratings
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Noida,

Gurgaon / Gurugram

+1

1-3 Yrs

₹ 0.5-2.5 LPA

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