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Teleperformance Customer Support Representative Interview Questions and Answers

Updated 28 Aug 2024

Teleperformance Customer Support Representative Interview Experiences

2 interviews found

Customer Support Representative Interview Questions & Answers

user image

posted on 16 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share your previous organization 's roles and Responsibilities
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Share your difficult experience of your life.
    • Add your answer
Round 4 - Assignment 

Versant round typing check

Customer Support Representative Interview Questions & Answers

user image Anonymous

posted on 28 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

They just ask personal questions about your expectations.

Round 2 - Group Discussion 

They share you a link to a training group by videocall

Round 3 - Assignment 

They will evaluate all the topic of the training

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Representative interview:
  • English grammar
Interview preparation tips for other job seekers - Here in colombia its a good way to start working but the job could be quite stressfull when your supervisor keeps pushing you to unrealistic goals and don´t provide support.

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Customer Support Representative Jobs at Teleperformance

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Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
Got a question about Teleperformance?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image

posted on 23 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why should I hire you
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview process for me

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 27 Jan 2020

I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
    • View 2 more answers
  • Q2. Questions related to previous job.
    • Add your answer
  • Q3. Typing test and Versant Round
    • Add your answer
  • Q4. Speak on any one topic
    • Add your answer
  • Q5. Why you want to join this company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions with confidence and don't behave casually.

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 10 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you find yourself fit for this Job role ?
    • Add your answer
  • Q2. What are your salary expectations ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image dayanand almaje

posted on 16 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Amar Pal

posted on 19 Aug 2017

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Feb 2018

I applied via Other

Interview Preparation Tips

General Tips: It is so easy.First round with HR in english, Basic questions asked after telephonic interview in language. That's all.
Skills: Communication And Confidence, Communication
Duration: <1 week

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 7 Nov 2019

I applied via Naukri.com

Interview Questionnaire 

4 Questions

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Some Q.About last experience
    • Add your answer
  • Q3. Salary Expectations
    • Add your answer
  • Q4. Are you do this job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills , Computer Skills,

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Rahul Agarwal

posted on 16 Jan 2020

I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. This company all about voice Process just they will looking to your communication skill so they will be asking self intro & about your own place info
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak properly don't be nervous & there is OK to mistake while communicating but not more that's it
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Representative interview?
Teleperformance interview process usually has 3-4 rounds. The most common rounds in the Teleperformance interview process are Assignment, Resume Shortlist and HR.
How to prepare for Teleperformance Customer Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Support, Communication Skills, International BPO, Customer Handling and International Voice Process.

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Teleperformance Interviews By Designations

Interview Questions for Popular Designations

Teleperformance Customer Support Representative Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
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Teleperformance Customer Support Representative Salary
based on 57 salaries
₹1.7 L/yr - ₹4 L/yr
10% less than the average Customer Support Representative Salary in India
View more details

Teleperformance Customer Support Representative Reviews and Ratings

based on 19 reviews

4.4/5

Rating in categories

3.6

Skill development

4.1

Work-life balance

3.5

Salary

4.3

Job security

3.8

Company culture

3.0

Promotions

4.1

Work satisfaction

Explore 19 Reviews and Ratings
Customer Support Representative Jobs at Teleperformance
Customer Support Representative

Noida,

Gurgaon / Gurugram

+1

1-3 Yrs

₹ 0.5-2.5 LPA

Customer Support Representative

Mumbai Suburban,

Goregaon

0-1 Yrs

₹ 1.25-2.5 LPA

Customer Support Representative- Thane

Thane

1-2 Yrs

₹ 1.5-2.5 LPA

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