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Teleperformance Customer Support Representative Interview Questions and Answers

Updated 28 Aug 2024

2 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Share your previous organization 's roles and Responsibilities
3

Technical Round (1 Question)

  • Q1. Share your difficult experience of your life.
4

Assignment Round

Versant round typing check

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2023.

3 Interview Rounds

1

Aptitude Test Round

They just ask personal questions about your expectations.

2

Group Discussion Round

They share you a link to a training group by videocall

3

Assignment Round

They will evaluate all the topic of the training

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Representative interview:
  • English grammar
Interview preparation tips for other job seekers - Here in colombia its a good way to start working but the job could be quite stressfull when your supervisor keeps pushing you to unrealistic goals and don´t provide support.

Customer Support Representative Jobs at Teleperformance

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Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

The test was easy and can be answered by anyone

2

HR Round (2 Questions)

  • Q1. What is your overall experience?
  • Q2. Why do you want to work for TTEC
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Troubleshooting process
  • Q2. Why should we hire you

I applied via Walk-in and was interviewed in Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Ask about you, like introduction and hobbies, many more, this is exact after you're resume shortlisted. The round is just to test your confidence, communication...read more
  • Q2. Introduce Yourself. Tell me about your hobby. Why you want to join BPO
3

Aptitude Test Round

This an mcq based teat round, Need to give on Amcat application on your phone (carry your earphones) to better listen while giving the test. This is pure test to test your English.

4

HR Round (1 Question)

  • Q1. This is final round, conducted though online. They provide you all resources required for interview. Same Again Introduction, How you get to know about concentr...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, it not that much difficult. Just prepare Introduction part good as you can able to express about you. And Not that much English required, but you can able to talk like, you can express your thoughts.

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Aptitude Test Round

English... Missing words and errors in sentence and synonymous and opposite words. Word meanings

2

HR Round (2 Questions)

  • Q1. Self introduction... Previous years experience and tools you have used over there.. Complete proceess of the previous job
  • Q2. Why you want thos job? Why you left your previous job? What is your salary expections?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just.. Give it in a normal way and be always honest and if you have any experience with the proper reliving or experience letter is only accepted.. Be careful about that.. All the best👍💯 guys..
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

Just basic details about myself has been asked to ke

2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What you understand by banking
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work with Intouch CX
  • Q3. What do you know about Intouch Cx
  • Q4. Do you have accessible wifi?
  • Q5. Are you able to setup a desk?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Company Website and was interviewed in Jan 2024.

1 Interview Round

1

Assignment Round

Basic grammar and job related questions.

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Troubleshooting process
  • Q2. Why should we hire you

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Representative interview?
Teleperformance interview process usually has 3-4 rounds. The most common rounds in the Teleperformance interview process are Assignment, Resume Shortlist and HR.
How to prepare for Teleperformance Customer Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Handling, Communication Skills, Customer Service, Customer Support and International Voice Process.

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People are getting interviews through

based on 2 Teleperformance interviews
WalkIn
Referral
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Teleperformance Customer Support Representative Salary
based on 51 salaries
₹1.6 L/yr - ₹3.8 L/yr
12% less than the average Customer Support Representative Salary in India
View more details

Teleperformance Customer Support Representative Reviews and Ratings

based on 16 reviews

4.2/5

Rating in categories

3.6

Skill development

3.9

Work-Life balance

3.8

Salary & Benefits

4.2

Job Security

3.6

Company culture

3.4

Promotions/Appraisal

4.0

Work Satisfaction

Explore 16 Reviews and Ratings
Customer Support Representative, Noida

Noida

1-2 Yrs

₹ 2.25-2.75 LPA

Customer Support Representative

Gurgaon / Gurugram,

Jaipur

+1

0-4 Yrs

₹ 2.5-3.5 LPA

Customer Support Representative

Gurgaon / Gurugram

0-1 Yrs

₹ 2.25-2.75 LPA

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