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Granimals Absolute Fitness Customer Support Representative Interview Questions and Answers
Granimals Absolute Fitness Customer Support Representative Interview Experiences
1 interview found
Selected
I applied via LinkedIn and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a dedicated and empathetic customer support representative with 5 years of experience in resolving customer issues.
Experienced in handling customer inquiries and complaints
Skilled in providing solutions and ensuring customer satisfaction
Proficient in using CRM systems and communication tools
Strong communication and problem-solving skills
Received multiple awards for excellent customer service
- Q2. How deal with Customers?
- Ans.
I deal with customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy and understanding towards the customer's situation
Provide clear and effective solutions to address the customer's concerns
Maintain a positive and professional attitude throughout the interaction
Follow up with the customer to ensure their issue has been resolv
(4 Questions)
- Q1. Introduce yourself.
- Ans.
I am a dedicated and experienced Customer Support Representative with a passion for helping customers resolve their issues.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Proficient in using CRM software and ticketing systems
Ability to remain calm and professional in high-pressure situations
- Q2. When and how you handle an angry Customer?
- Ans.
I listen to their concerns, empathize with them, and offer solutions to resolve the issue.
Listen actively to understand their concerns
Empathize with their emotions
Apologize for any inconvenience caused
Offer solutions to address their issue
Follow up to ensure their satisfaction
- Q3. Where you look yourself in next 5 years?
- Ans.
In the next 5 years, I see myself advancing in my career as a Customer Support Representative, possibly moving into a leadership role.
Continuing to improve my customer service skills through training and experience
Seeking opportunities for advancement within the company
Developing strong relationships with colleagues and customers
Possibly pursuing further education or certifications in customer support
- Q4. Hobbies?
Interview Preparation Tips
- Physiotherapy
- Health
- Wellness
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Interview questions from similar companies
Customer Support Representative Interview Questions & Answers
Accenture
Mayuri chikane
posted on 27 Dec 2023
Versant round through app
(1 Question)
- Q1. Hobbies, topic to speak on
About previous experience, about projects knowledge
Customer Support Representative Interview Questions & Answers
Teleperformance
farman Riyaz
posted on 16 May 2023
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.
(1 Question)
- Q1. Share your previous organization 's roles and Responsibilities
(1 Question)
- Q1. Share your difficult experience of your life.
Versant round typing check
Customer Support Representative Interview Questions & Answers
HCLTech
Dharshini.T III BA English
posted on 25 Jun 2024
I was interviewed before Jun 2023.
Technical test for bps process
(2 Questions)
- Q1. Why should hire you?
- Q2. Okay with the salary package?
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
- Ans. I would suggest you guys to prepare a kind of description of yourself pf 2-3 minutes where you talk about you academics then your family background then your experience (if any) and at the end talk about what kind of a person you are and what brought you to that job.
(1 Question)
- Q1. Tell me about yourself. Why did you choose this job. A topic on which you have to speak for 2 minutes.
- Ans. So basically, here you are supposed to be professional about your answers. You need to keep in mind the language and your accent. The employer checks your accent and vocabulary.
(1 Question)
- Q1. General question regarding the job roles and responsobilities.
- Ans. Here, the HR will discuss the roles and responsibilties with you.
Interview Preparation Tips
Customer Support Representative Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 12 Aug 2022
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Basic introduction,communication skills are checked if you are bilingual
(1 Question)
- Q1. Operations round,process oriented KRA’s may be asked like AHT,Quality score etc
Interview Preparation Tips
Customer Support Representative Interview Questions & Answers
Amazon
Anonymous
posted on 19 Feb 2020
Interview Questionnaire
2 Questions
- Q1. Can you take my interview. I am from kolkata and I am really looking forward to join Amazon as soon as possible.Can you help me. Ph-XXXXX
- Q2. Do you people call me to take my interview?
I applied via campus placement at Dr DY Patil Institute of Management and Research, Pune and was interviewed in Sep 2024. There were 3 interview rounds.
Aptitude consist of LR and Domain questions
Consist of LR and Domain
(4 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the pharmaceutical industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained strong relationships with key clients such as hospitals and clinics
Skilled in cold calling, networking, and presenting product information effectively
- Q2. SIP related questions
- Q3. What is accounting
- Ans.
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Examples: preparing balance sheets, income statements, cash flow statements
- Q4. Accounting principles
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Useless, senseless & waste of time
- Q2. Big waste of time even after a great interview
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
(1 Question)
- Q1. Self introduction
Versant test which was taken online
(1 Question)
- Q1. A round with the ops manager
Interview Preparation Tips
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Granimals Absolute Fitness Customer Support Representative Interview Process
based on 1 interview
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