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Wipro Customer Support Representative Interview Questions and Answers

Updated 7 Aug 2022

Wipro Customer Support Representative Interview Experiences

1 interview found

Customer Support Representative Interview Questions & Answers

user image Anonymous

posted on 7 Aug 2022

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Interview call 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. I would suggest you guys to prepare a kind of description of yourself pf 2-3 minutes where you talk about you academics then your family background then your experience (if any) and at the end talk about what kind of a person you are and what brought you to that job.
    • Answered Anonymously
    Add your answer
Round 3 - VNA round 

(1 Question)

  • Q1. Tell me about yourself. Why did you choose this job. A topic on which you have to speak for 2 minutes.
  • Ans. So basically, here you are supposed to be professional about your answers. You need to keep in mind the language and your accent. The employer checks your accent and vocabulary.
    • Answered Anonymously
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. General question regarding the job roles and responsobilities.
  • Ans. Here, the HR will discuss the roles and responsibilties with you.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The important thing is preparation. You need to be preapred. Read about the role that you are applying to. Read about the company as qell and how you fit in or what you can offer. And the first impression is when you tell them about yourself. So write down few points about yourself and prepare your 2 minutes intro.

Customer Support Representative Jobs at Wipro

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Interview questions from similar companies

Customer Support Representative Interview Questions & Answers

Accenture user image Mayuri chikane

posted on 27 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Versant round through app

Round 3 - HR 

(1 Question)

  • Q1. Hobbies, topic to speak on
    • Add your answer
Round 4 - Case Study 

About previous experience, about projects knowledge

Customer Support Representative Interview Questions & Answers

HCLTech user image Dharshini.T III BA English

posted on 25 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I was interviewed before Jun 2023.

Round 1 - Aptitude Test 

Technical test for bps process

Round 2 - HR 

(2 Questions)

  • Q1. Why should hire you?
    • Add your answer
  • Q2. Okay with the salary package?
    • Add your answer

Customer Support Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 12 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic introduction,communication skills are checked if you are bilingual
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Operations round,process oriented KRA’s may be asked like AHT,Quality score etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy for those who are experienced

Customer Service Representative Interview Questions & Answers

TCS user image Anonymous

posted on 28 Feb 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
    • Add your answer
  • Q2. Big waste of time even after a great interview
    • Add your answer
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.

Customer Care Representative Interview Questions & Answers

NTT Data user image Anonymous

posted on 27 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Senior Representative Interview Questions & Answers

Cognizant user image Anonymous

posted on 10 Feb 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - Aptitude Test 

Versant test which was taken online

Round 3 - Technical 

(1 Question)

  • Q1. A round with the ops manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic experience

Customer Service Representative Interview Questions & Answers

Accenture user image Anonymous

posted on 11 Sep 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Professional experience
    • Add your answer

Sales Representative Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the pharmaceutical industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your previous experience
  • Ans. 

    I have 5 years of experience in sales, including B2B and B2C sales roles.

    • Worked as a Sales Representative for XYZ Company for 3 years

    • Successfully met and exceeded sales targets consistently

    • Developed strong relationships with clients and increased customer retention rates

    • Trained new sales team members on product knowledge and sales techniques

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get some experience before joining

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to be a call center agent
    • Add your answer
More about working at Wipro
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Wipro Interview FAQs

How many rounds are there in Wipro Customer Support Representative interview?
Wipro interview process usually has 4 rounds. The most common rounds in the Wipro interview process are Resume Shortlist and HR.
How to prepare for Wipro Customer Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Advanced Excel, Back Office, Blended Process, Calling and Case.

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Wipro Customer Support Representative Salary
based on 11 salaries
₹2.5 L/yr - ₹4 L/yr
At par with the average Customer Support Representative Salary in India
View more details

Wipro Customer Support Representative Reviews and Ratings

based on 3 reviews

3.4/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

4.2

Job Security

3.3

Company culture

3.4

Promotions/Appraisal

3.0

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Explore 3 Reviews and Ratings
Customer Support Representative Jobs at Wipro
Customer Support Representative

Mumbai

0-3 Yrs

₹ 2.25-3.25 LPA

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