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TCS Customer Service Representative Interview Questions and Answers
Updated
28 Feb 2024
2 interviews found
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Anonymous
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Useless, senseless & waste of time Add Answer
- Q2. Big waste of time even after a great interview Add Answer
2
Assignment Round
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
It's was very good and test.i was qualified in January that its
3
Technical Round (2 Questions)
- Q1. How can you run python in your pc . View Answers (1)
- Q2. How can you run c language at your pc View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Go and crack interview..in case you do not confident of yourself then go to home .
Skills evaluated in this interview
Customer Service Representative Jobs at TCS
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (5 Questions)
- Q1. My introduction Add Answer
- Q2. Some other questions Add Answer
- Q3. About my family Add Answer
- Q4. About some adventure Add Answer
- Q5. About my favorite trip Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need to be confident
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Why do you want to be a call center agent View Answers (1)
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Personal details Add Answer
- Q2. Professional experience Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself. View Answers (1)
- Q2. Why do you want to join wipro? View Answers (1)
- Q3. What do you know about customer service representatives? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself and your previous job role Add Answer
2
One-on-one Round (1 Question)
- Q1. Final was the managerial round in which manager only ask about yourself and if you’ve any query about job role then you can ask to manager directly. Add Answer
Interview experience
Good
Difficulty level
Hard
Duration
4-6 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Feb 2023.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. Why do you want to enter BPO sector? View Answers (1)
- Q3. Customer support Add Answer
2
Assignment Round
My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer support and Business to Business
I applied via LinkedIn and was interviewed in Aug 2021.
4 Interview Rounds
Interview Questions
- Q1. About myself
Add Answer
- Q2. Some question elated to my education field
Add Answer
- Q3. Some questions about accenture
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am little bit shy. I am fresher so I am a little nervous, bt it's ok.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. They usually ask open ended questions like describe your routine , your favourite movie, role model etc. View Answers (1)
TCS Interview FAQs
How many rounds are there in TCS Customer Service Representative interview?
TCS interview process usually has 2-3 rounds. The most common rounds in the TCS interview process are Aptitude Test, Technical and HR.
How to prepare for TCS Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are BPO Customer Service, Chat Process, Customer Service, International BPO and International Chat Process.
What are the top questions asked in TCS Customer Service Representative interview?
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Fast track your campus placements
10%
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based on 9 reviews
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