Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Wipro Team. If you also belong to the team, you can get access from here

Wipro Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Wipro Customer Service Representative Interview Questions and Answers

Updated 26 Sep 2024

Wipro Customer Service Representative Interview Experiences

9 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Customer Service Representative Interview Questions Asked at Other Companies

Q1. 4) What is the difference between BPO and KPO?
asked in HCLTech
Q2. What is a bpo, what do you know about bpo, could you please expla ... read more
asked in Mindpearl
Q3. What would you consider when describing something technical to a ... read more
asked in Mindpearl
Q4. Explain how the features of technique is advancing?
asked in Mindpearl
Q5. What are the techniques that we use during technical study?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's really outstanding company you will earn a lots of things from here, Environment is great, people are so coperative and mutual understanding, management is quite good.

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Representative interview:
  • About wipro
Interview preparation tips for other job seekers - It is good role. Everyone should join wipro. Now its a best fresher

Wipro interview questions for designations

 Senior Customer Service Representative

 (1)

 Customer Service

 (1)

 Customer Support Representative

 (1)

 Professional Service Representative

 (1)

 Customer Service Executive

 (28)

 Customer Service Associate

 (21)

 Customer Service Manager

 (2)

 Senior Customer Service Associate

 (2)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Representative interview:
  • About the company
Interview preparation tips for other job seekers - Just be positive and try not to speak anything negative about your previous organization or your ex managers. Being positive is a very rare personality trait which often helps you achieve bigger goals. All the best!

Customer Service Representative Jobs at Wipro

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you are able to clear the aptitude test at once.

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is easy just need to have good communication and confidence.

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join wipro?
  • Ans. 

    I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.

    • Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.

    • I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.

    • I believe ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Contribute & help others!
anonymous
You can choose to be anonymous

Wipro Interview FAQs

How many rounds are there in Wipro Customer Service Representative interview?
Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Wipro Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Customer Service, International Voice Process, international bpo, US Process and Bpo Voice.
What are the top questions asked in Wipro Customer Service Representative interview?

Some of the top questions asked at the Wipro Customer Service Representative interview -

  1. What do you know about customer service representativ...read more
  2. What do you understand to E-comme...read more
  3. speak on " mental health for 2 m...read more

Recently Viewed

REVIEWS

Vodafone Idea

No Reviews

REVIEWS

Vodafone Idea

No Reviews

INTERVIEWS

Capgemini

No Interviews

JOBS

TeamLease Staffing Solutions

No Jobs

DESIGNATION

REVIEWS

Vodafone Idea

No Reviews

JOBS

Ujjivan Financial Services

No Jobs

JOBS

Global Software Solutions

No Jobs

COMPANY BENEFITS

Vodafone Idea

No Benefits

INTERVIEWS

PravegaSemi

No Interviews

Tell us how to improve this page.

Wipro Customer Service Representative Interview Process

based on 8 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

HCLTech

Workplace transformation starts with you

Wipro Customer Service Representative Salary
based on 381 salaries
₹1.9 L/yr - ₹5 L/yr
13% more than the average Customer Service Representative Salary in India
View more details

Wipro Customer Service Representative Reviews and Ratings

based on 93 reviews

3.5/5

Rating in categories

3.7

Skill development

3.5

Work-life balance

3.0

Salary

3.7

Job security

3.7

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 93 Reviews and Ratings
Customer Service Representative

Noida,

Gurgaon / Gurugram

0-3 Yrs

Not Disclosed

Customer Service Representative

Noida,

Gurgaon / Gurugram

0-3 Yrs

Not Disclosed

Customer Service Representative- L2

Noida

2-6 Yrs

Not Disclosed

Explore more jobs
Project Engineer
32.5k salaries
unlock blur

₹1.8 L/yr - ₹8.2 L/yr

Senior Software Engineer
23.2k salaries
unlock blur

₹5.8 L/yr - ₹23 L/yr

Senior Associate
21.3k salaries
unlock blur

₹0.9 L/yr - ₹5.5 L/yr

Senior Project Engineer
20.3k salaries
unlock blur

₹5 L/yr - ₹19.5 L/yr

Technical Lead
18.8k salaries
unlock blur

₹8.4 L/yr - ₹36.5 L/yr

Explore more salaries
Compare Wipro with

TCS

3.7
Compare

Infosys

3.6
Compare

Tesla

4.2
Compare

Amazon

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview