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Wipro Customer Service Representative Interview Questions and Answers
Updated
26 Sep 2024
9 interviews found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Sep 2023.
2 Interview Rounds
1
Aptitude Test Round
M cat test was there that was tough
2
One-on-one Round (2 Questions)
- Q1. What do you understand to E-commerce View Answers (1)
- Q2. How will you handle the frustrated customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It's really outstanding company you will earn a lots of things from here, Environment is great, people are so coperative and mutual understanding, management is quite good.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself. View Answers (1)
- Q2. Why do you want to join wipro? View Answers (1)
- Q3. What do you know about customer service representatives? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. They usually ask open ended questions like describe your routine , your favourite movie, role model etc. View Answers (1)
What people are saying about Wipro
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snt23
works at
TCS
Wipro and dentsu
Hai , I have two offers one from wipro for 19.5 lpa and one from dentsu for 24lpa , i am working right now with Tcs as QA manager for 10.5lpa.. which offer should I select.. kindly give me ur advice
Got a question about Wipro?
Ask anonymously on communities.
I applied via Naukri.com and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
It was 45 min apptitude test it was not a difficult test.
3
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself View Answers (1)
- Q2. Tell me something about your self View Answers (1)
Interview Preparation Tips
Topics to prepare for Wipro Customer Service Representative interview:
- About wipro
Wipro interview questions for designations
Srishti Rawat
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Recruitment Consulltant
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. Speak on " mental health for 2 min" View Answers (2)
- Q2. Tell me about yourself Add Answer
- Q3. Are you ok in night shift View Answers (1)
I applied via Walk-in and was interviewed in Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
You will be given a topic on which you have to speak for like 4-5 mins. Just make sure you explain the topic in a very subtle yet professional way.
3
HR Round (2 Questions)
- Q1. They ask you to explain about your resume. In this you can explain your educational background, professional background (if experienced), your hobbies, where yo...read more View Answers (1)
- Q2. The hr can ask you why you think you deserve this job. Explain your personality traits which you think will be beneficial for the company growth. For example yo...read more View Answers (1)
Interview Preparation Tips
Topics to prepare for Wipro Customer Service Representative interview:
- About the company
Customer Service Representative Jobs at Wipro
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Campus Placement and was interviewed before Apr 2023.
2 Interview Rounds
1
Aptitude Test Round
There are 3 set of questions that you want to clear.
2
HR Round (2 Questions)
- Q1. They asked me what's the purpose of joining this firm. View Answers (1)
- Q2. Question related to education. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Make sure you are able to clear the aptitude test at once.
I applied via Referral and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (1 Question)
- Q1. General questions like what was your role in the previous company. View Answers (1)
3
HR Round (1 Question)
- Q1. Will you be able to manage night shift? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - The interview is easy just need to have good communication and confidence.
I applied via Recruitment Consultant and was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. Why do you want to join wipro?
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and believe in yourself.
Interview questions from similar companies
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Useless, senseless & waste of time Add Answer
- Q2. Big waste of time even after a great interview Add Answer
2
Assignment Round
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Wipro Interview FAQs
How many rounds are there in Wipro Customer Service Representative interview?
Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Wipro Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Customer Service, International Voice Process, international bpo, US Process and Bpo Voice.
What are the top questions asked in Wipro Customer Service Representative interview?
Tell us how to improve this page.
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Interview Process at Wipro Customer Service Representative
based on 4 interviews in last 1 year
Interview experience
People are getting interviews through
based on 8 Wipro interviews
Job Portal
WalkIn
Campus Placement
Recruitment Consultant
Referral
25%
13%
13%
13%
13%
23% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Representative Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Service Representative Salary in India
View more details
Wipro Customer Service Representative Reviews and Ratings
based on 86 reviews
Rating in categories
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|
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| ₹5 L/yr - ₹19 L/yr |
|
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salaries
| ₹8.3 L/yr - ₹36 L/yr |
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