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Tech Mahindra Customer Support Representative Interview Questions and Answers
Updated
12 Aug 2022
Tech Mahindra Customer Support Representative Interview Experiences
1 interview found
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
Round 1 - One-on-one
(1 Question)
- Q1. Basic introduction,communication skills are checked if you are bilingual
Add your answer
Round 2 - HR
(1 Question)
- Q1. Operations round,process oriented KRA’s may be asked like AHT,Quality score etc
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview is easy for those who are experienced
Customer Support Representative Jobs at Tech Mahindra
Interview questions from similar companies
Customer Support Representative Interview Questions & Answers
Accenture
Mayuri chikane
posted on 27 Dec 2023
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Versant round through app
Round 3 - HR
(1 Question)
- Q1. Hobbies, topic to speak on
Add your answer
Round 4 - Case Study
About previous experience, about projects knowledge
Customer Support Representative Interview Questions & Answers
HCLTech
Dharshini.T III BA English
posted on 25 Jun 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
I was interviewed before Jun 2023.
Round 1 - Aptitude Test
Technical test for bps process
Round 2 - HR
(2 Questions)
- Q1. Why should hire you?
- Q2. Okay with the salary package?
Add your answer
Add your answer
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Interview call
(1 Question)
- Q1. Tell me about yourself.
- Ans. I would suggest you guys to prepare a kind of description of yourself pf 2-3 minutes where you talk about you academics then your family background then your experience (if any) and at the end talk about what kind of a person you are and what brought you to that job.
Answered
Anonymously
Add your answer
Round 3 - VNA round
(1 Question)
- Q1. Tell me about yourself. Why did you choose this job. A topic on which you have to speak for 2 minutes.
- Ans. So basically, here you are supposed to be professional about your answers. You need to keep in mind the language and your accent. The employer checks your accent and vocabulary.
Answered
Anonymously
Add your answer
Round 4 - HR
(1 Question)
- Q1. General question regarding the job roles and responsobilities.
- Ans. Here, the HR will discuss the roles and responsibilties with you.
Answered
Anonymously
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The important thing is preparation. You need to be preapred. Read about the role that you are applying to. Read about the company as qell and how you fit in or what you can offer. And the first impression is when you tell them about yourself. So write down few points about yourself and prepare your 2 minutes intro.
Interview experience
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Useless, senseless & waste of time
- Q2. Big waste of time even after a great interview
Add your answer
Add your answer
Round 2 - Assignment
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Tell me about yourself
Add your answer
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Self introduction
Add your answer
Round 2 - Aptitude Test
Versant test which was taken online
Round 3 - Technical
(1 Question)
- Q1. A round with the ops manager
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Pathetic experience
Customer Service Representative Interview Questions & Answers
Mphasis
Anonymous
posted on 14 Feb 2024
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Explain about yourself in a minute
- Ans. Have a flow in communication with correct sentence framing
Answered
Anonymously
Add your answer
Customer Service Representative Interview Questions & Answers
Accenture
Anonymous
posted on 11 Sep 2024
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Personal details
- Q2. Professional experience
Add your answer
Add your answer
Senior Customer Service Representative Interview Questions & Answers
HCLTech
Anonymous
posted on 30 Oct 2022
I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one
(3 Questions)
- Q1. Best question was asked by hr that was have you ever faced critical time while working with last organization
- Q2. Why do you want to join only this organization
- Q3. What is your strength and weakness and directive it
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for HCLTech Senior Customer Service Representative interview:
I don't want to give any advice
- What is KYC
I don't want to give any advice
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Support Representative interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are One-on-one Round and HR.
How to prepare for Tech Mahindra Customer Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Handling, Customer Service, International Voice Process, customer support and customer care.
What are the top questions asked in Tech Mahindra Customer Support Representative interview?
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People are getting interviews through
based on 1 Tech Mahindra interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
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12%
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Tech Mahindra Customer Support Representative Reviews and Ratings
based on 7 reviews
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