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Teleperformance Customer Support Associate Interview Questions and Answers for Freshers

Updated 28 Oct 2024

5 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Tell me something about your self
  • Q2. What is customer support
  • Q3. What do you want to choose, customer support or sales
  • Q4. How you enjoyed your last Sunday
  • Q5. One question will be related tou your hobby
2

HR Round (3 Questions)

  • Q1. What are your salary expectations
  • Q2. Are you ready with night shifts
  • Q3. What you did yesterday
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Apr 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak on a given topic
  • Q3. Are you comfortable with core night shift?
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

2 Interview Rounds

1

Assignment Round

Versant Test for flipkart process

2

One-on-one Round (2 Questions)

  • Q1. Basc question and one mock call
  • Q2. What your hobbies , explain one

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are joining work from hope flipkart process then on onboarding day you should ask about the manager and note down all the important mail and contact details for future support .

I applied via Naukri.com and was interviewed in Apr 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Interview basic questions
3

Aptitude Test Round

Using AI method questions were little bit easy

4

Technical Round (1 Question)

  • Q1. Speed test and laptop configuration check

Interview Preparation Tips

Interview preparation tips for other job seekers - Little bit harder to survive that mental pressure is more while working

Teleperformance interview questions for designations

 Senior Customer Support Associate

 (1)

 Customer Associate

 (3)

 Customer Support Executive

 (76)

 Customer Support Representative

 (2)

 Customer Support Officer

 (2)

 Customer Support Specialist

 (1)

 Customer Service Associate

 (125)

 Customer Care Associate

 (8)

I applied via Company Website and was interviewed in Oct 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a fresher, answer all the questions with confidence and in firm voice.
If experienced try to answer the questions using your personal experiences.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What did you do yesterday?
2

One-on-one Round (2 Questions)

  • Q1. What was your work in your previous company ?
  • Q2. Where were the KPI's
3

Assignment Round

Speaking and listening test

4

Client Interview Round (1 Question)

  • Q1. How do you handle pressure at your work ?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Self introduced
  • Q2. Are you ok for night shift

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

Simple English rounds grammar sentence repetition repeating the sentence

3

Assignment Round

Versant test difficult we should practice for that

4

HR Round (2 Questions)

  • Q1. Hr interview ,English mandate,2 languages should be known
  • Q2. Self introduction ,tell about school,hometown,favorite place

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
give best
best company
i worked for 12 months

Customer Support Associate Interview Questions

Foundever user image Napa .sreedevkumar chowdary

posted on 6 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Select your favourite topic and explain

3

One-on-one Round (3 Questions)

  • Q1. About your self intro
  • Q2. About experience and
  • Q3. Education details and
4

HR Round (2 Questions)

  • Q1. Salary package discusses
  • Q2. Company policy details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work and work atmosphere was so good

I applied via Referral and was interviewed in Jul 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident it is easy to crack interview

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Associate interview for freshers?
Teleperformance interview process for freshers usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are international bpo, customer support, Bpo Voice, Customer Relationship and English.
What are the top questions asked in Teleperformance Customer Support Associate interview for freshers?

Some of the top questions asked at the Teleperformance Customer Support Associate interview for freshers -

  1. What is customer supp...read more
  2. What do you know about social med...read more
  3. Some Customer Receiving Damaged or Short product then how will you handle the c...read more
How long is the Teleperformance Customer Support Associate interview process?

The duration of Teleperformance Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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People are getting interviews through

based on 4 Teleperformance interviews
Company Website
WalkIn
Job Portal
25%
25%
25%
25% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Teleperformance Customer Support Associate Salary
based on 671 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details

Teleperformance Customer Support Associate Reviews and Ratings

based on 250 reviews

3.3/5

Rating in categories

3.1

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

2.9

Job Security

3.1

Company culture

2.8

Promotions/Appraisal

2.9

Work Satisfaction

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