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Teleperformance Customer Support Associate Interview Questions, Process, and Tips
Updated
28 Oct 2024
Top Teleperformance Customer Support Associate Interview Questions and Answers
- Q1. What do you know about social media?
- Q2. Some Customer Receiving Damaged or Short product then how will you handle the call?
- Q3. What is customer support?
26 Teleperformance Customer Support Associate Interview Experiences
94 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Tell me something about your self View Answers (6)
- Q2. What is customer support View Answers (2)
- Q3. What do you want to choose, customer support or sales View Answers (1)
- Q4. How you enjoyed your last Sunday View Answers (1)
- Q5. One question will be related tou your hobby View Answers (1)
2
HR Round (3 Questions)
- Q1. What are your salary expectations View Answers (2)
- Q2. Are you ready with night shifts View Answers (2)
- Q3. What you did yesterday View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. I gave my self introduction and i briefly explain about my education qualification Add Answer
- Q2. Explain about your favourite sport Add Answer
- Q3. Tell me about your home town Add Answer
3
HR Round (1 Question)
- Q1. In hr round i gave brife introduction about me and hr asked me some questions about online shopping and i answered the question after that round he promoted me ...read more Add Answer
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me something about your self View Answers (5)
- Q2. How you enjoyed your last sunday? View Answers (2)
- Q3. What is customer support? View Answers (3)
- Q4. What do you want to choose, customer support or sales? View Answers (2)
- Q5. One question will be related to your hobby View Answers (3)
3
HR Round (5 Questions)
- Q1. Give me a brief introduction of yourself. View Answers (2)
- Q2. Explain the most beautiful day of your life? View Answers (2)
- Q3. Are you ready with night shifts? View Answers (2)
- Q4. What you did yesterday? View Answers (2)
- Q5. What are your salary expectations? View Answers (2)
4
Aptitude Test Round
Aptitude test is the basic test which will check your basic grammar, reasoning,communication and listening ability.
You can crack the exam easily if you have the basic information about these topics.
The passing mark is 58, that is easily achievable.
5
Behavioral Round (4 Questions)
- Q1. Tell me about yourself? View Answers (2)
- Q2. Why you want to join bpo or customer service? View Answers (2)
- Q3. A question from your skills and hobby. View Answers (2)
- Q4. What are your future goals? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm and composed.
Just communication skill matters. If you possess good communication skills, you will crack the interview easily.
Just communication skill matters. If you possess good communication skills, you will crack the interview easily.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Introductions of yourself? Educational qualification?? Add Answer
- Q2. Comfortable in night shift?? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Great experience
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What’s your salary expectation View Answers (1)
sayan das
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Apr 2024.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Speak on a given topic View Answers (1)
- Q3. Are you comfortable with core night shift? Add Answer
Customer Support Associate Jobs at Teleperformance
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via YouTube and was interviewed in Sep 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
There was a Versant test you have to score good in order to get the interview call
3
HR Round (1 Question)
- Q1. There's an HR round and she'll ask about your self, about your city and your basic understanding. Just to check your communication skills. Add Answer
4
One-on-one Round (3 Questions)
- Q1. Operation round Add Answer
- Q2. About yourself and your experiences. Add Answer
- Q3. Basic knowledge about the process you're hiring. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, try to answer every question asked to you. Avoid grammatically errors.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
2 Interview Rounds
1
Aptitude Test Round
Grammar test and written test
2
One-on-one Round (1 Question)
- Q1. Formal question asked. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy interview process.
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023.
2 Interview Rounds
1
Assignment Round
Versant Test for flipkart process
2
One-on-one Round (2 Questions)
- Q1. Basc question and one mock call Add Answer
- Q2. What your hobbies , explain one Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are joining work from hope flipkart process then on onboarding day you should ask about the manager and note down all the important mail and contact details for future support .
Sk pandey
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jan 2024.
3 Interview Rounds
1
Aptitude Test Round
Grammar english mathematics.
2
Aptitude Test Round
Grammatical mathematics English
3
HR Round (2 Questions)
- Q1. Tell me about your self. Add Answer
- Q2. Last company experience. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very bad company, management are wrost, no one take any responsibility , shift are changes frequently, no fixed week offs
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me About youself Add Answer
- Q2. Tell me about Hobbies Add Answer
- Q3. Tell me about you experience Add Answer
- Q4. Where do you see youself in five year Add Answer
- Q5. Are you comfortable in rotation shifts and off Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good command on you english communication skill.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Teleperformance?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Support Associate interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Teleperformance Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, international bpo, Customer Service and International Voice Process.
What are the top questions asked in Teleperformance Customer Support Associate interview?
How long is the Teleperformance Customer Support Associate interview process?
The duration of Teleperformance Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Teleperformance Customer Support Associate
based on 7 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 24 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
38%
25%
17%
4%
16% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Associate Interview Questions from Similar Companies
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At
par with the average Customer Support Associate Salary in India
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Teleperformance Customer Support Associate Reviews and Ratings
based on 252 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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