Teleperformance Coustmor Care Exuetive Interview Questions and Answers

It was pretty good experience

Q1. Tell me about yourself
Add your answer
Q2. What was your memorable day
View 1 more answer

Q1. Introduction about myself
Add your answer
Q2. Tell me about your previous company
Add your answer

Q1. Tell about yourself?
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers

• Received multiple awards for excellent customer service
Answered by AI
Add your answer
Q2. What did you know about choosing this role?
Ans. 
I chose this role because of my passion for helping others and my strong communication skills.
• Passion for helping others

• Strong communication skills

• Enjoy problem-solving and resolving issues

• Previous experience in customer service

• Desire to make a positive impact on customers
Answered by AI
Add your answer
Q3. Why should we hire you?
Ans. 
I am a dedicated and empathetic professional with a strong background in customer service.
• I have excellent communication skills and can effectively handle customer inquiries and complaints.

• I am highly organized and detail-oriented, ensuring that all customer issues are resolved in a timely manner.

• I am a team player and can work well under pressure to meet customer needs and exceed expectations.
Answered by AI
Add your answer
Q4. How to handled & manage with company members?
Ans. 
Handling and managing company members involves effective communication, conflict resolution, and fostering a positive work environment.
• Establish open lines of communication with team members

• Listen actively to their concerns and feedback

• Provide support and guidance when needed

• Address conflicts promptly and professionally

• Encourage teamwork and collaboration

• Recognize and reward individual and team achievements
Answered by AI
Add your answer

Q1. Are you flexible to work with company?
Ans. 
Yes, I am flexible to work with the company and adapt to changing schedules or tasks.
• I am willing to work different shifts, including weekends and holidays if required.

• I can handle multiple tasks simultaneously and prioritize them effectively.

• I am open to learning new skills and taking on additional responsibilities as needed.
Answered by AI
Add your answer
Q2. Why should we select to you ?
Ans. 
I have a strong background in customer service, excellent communication skills, and a passion for helping others.
• Extensive experience in customer service roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues effectively

• Passionate about providing top-notch customer care

• Ability to remain calm and professional in challenging situations
Answered by AI
Add your answer

Q1. Tell me about your self
Add your answer
Q2. How to handle a angry customer
Ans. 
Listen to their concerns, empathize, apologize, offer solutions, follow up
• Listen actively to their complaints without interrupting

• Empathize with their situation and show understanding

• Apologize for any inconvenience caused, even if it wasn't your fault

• Offer solutions to resolve the issue and make things right

• Follow up with the customer to ensure their satisfaction
Answered by AI
Add your answer
Q3. Please tell me your previous experience
Add your answer

Q1. Tell about yourself
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers

• Received multiple awards for outstanding customer service
Answered by AI
Add your answer
Q2. Why the gap. Is huge?
Ans. 
The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.
• Market demand for the specific skill set may be low

• Economic conditions may have led to downsizing or hiring freezes

• Company restructuring or mergers could have affected hiring

• Personal reasons such as health issues or family commitments
Answered by AI
Add your answer
Q3. Where does your husband work
Ans. 
My husband works as a software engineer at a tech company in the city.
• My husband is a software engineer

• He works at a tech company

• His workplace is located in the city
Answered by AI
Add your answer
Q4. When would you join?
Ans. 
I am available to join immediately.
• I can start as soon as possible.

• I am ready to join within a week's notice.

• I am flexible with the joining date and can accommodate as per the company's requirement.
Answered by AI
Add your answer

Q1. Introduce about my self
Add your answer
Q2. Salary expectations
Add your answer
Q3. What is your futures
Add your answer
Q4. What about the company?
Add your answer

Q1. What is your future goal
Add your answer
Q2. What is know your company
Add your answer

Q1. Tell me about yourself?
Add your answer
Q2. Tell me about your previous company experience?
Add your answer

Q1. About your self
Add your answer

Q1. Graduation completed or not?
Add your answer
Q2. What experience you carry?
Add your answer