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Sykes Business Services Of India Customer Service Executive Interview Questions and Answers for Freshers
Updated
27 Sep 2022
2 interviews found
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3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
2
Aptitude Test Round
3
One-on-one Round
I applied via Referral and was interviewed before Sep 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Assignment Round
They will give an assessment by giving situations like, what was your produest moment in your life, explain the best customer service you have ever got,how will you handle two works at the same time, what was the feedback given by your supervisor etc, you have to answer them in your own words
3
One-on-one Round (1 Question)
- Q1. Tell me about your self, tell me about your previous job, why did you left your previous organisation what are your goals, why should we hire you, etc Add Answer
4
Technical Round (1 Question)
- Q1. Once again manager round goes he asks about self introduction, why should we hire you,etc similar to previous round Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just keep calm, be fluent in what you speak, dont be afraid of any round its very easy to crack
Top trending discussions
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Interview Tips & Stories
1w
amanchoudhari
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview.
In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies.
I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills.
#Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
4 Interview Rounds
1
Group Discussion Round
Self introduction of candidate
2
Aptitude Test Round
Conducting exam for candidates
3
Assignment Round
Conducting exam for candidates
4
Technical Round (2 Questions)
- Q1. Speak about customer service Add Answer
- Q2. What do you know about bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be a brave
Customer Service Executive Interview Questions
Conneqt Business Solutions
Anonymous
posted on 18 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. What is Bpo? What type it is? View Answers (1)
- Q2. Why you have chosen this organization? Add Answer
- Q3. What will he your time period to work Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Should be confident and first of all punctual there
I applied via Walk-in and was interviewed in Sep 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Tell us about yourself View Answers (5)
- Q2. Why do you want to join? View Answers (3)
- Q3. What are your hobbies? View Answers (2)
3
One-on-one Round (1 Question)
- Q1. Write an essay on the given topic Add Answer
4
One-on-one Round (2 Questions)
- Q1. Questions about the essay and yourself Add Answer
- Q2. Question about past job experience, if any Add Answer
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Service Executive interview:
- Spoken English
- Writing Skills
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (2 Questions)
- Q1. Why did you left your previous job View Answers (1)
- Q2. What was your expectations View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please speak loudly and confidentally so that interviewer will get to know how confident you are
Customer Service Executive Interview Questions
Concentrix Corporation
Anonymous
posted on 10 Apr 2022
I applied via Recruitment Consulltant
3 Interview Rounds
1
Aptitude Test Round
First round will be the AMCAT test depending on process for which they are hiring for.
2
Aptitude Test Round
Second will be Versant test for checking the aptitude
3
One-on-one Round (1 Question)
- Q1. Third round will be one-on-one with operation manager. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Work on skills like typing & communication for non-technical hirings & work on language skills for technical hirings.
I applied via Company Website
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Basic skills
communication
handling power Add Answer
- Q2. How will you handle a irritated customer? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be empathetic with the customer
Customer Service Executive Interview Questions
Altruist Customer Management India
Anonymous
posted on 12 Dec 2021
I applied via Referral and was interviewed before Dec 2020.
5 Interview Rounds
Interview Questions
- Q1. Tell me abt yourself?
View Answers (1)
- Q2. Why u choosen bpo?
View Answers (1)
- Q3. What do u know abt bpo?
View Answers (2)
- Q4. How will u communicate with customers?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It was quite good be good with you communication silk that's enough for the job
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.
3
Type test Round (2 Questions)
- Q1. You will have to show your typing skills. Add Answer
- Q2. Basic grammar test will be conducted. Add Answer
4
HR Round (1 Question)
- Q1. General HR question were asked. Add Answer
5
Technical Round (1 Question)
- Q1. Again type test will be conducted and some question about the process will be asked. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.
Sykes Business Services Of India Interview FAQs
How many rounds are there in Sykes Business Services Of India Customer Service Executive interview for freshers?
Sykes Business Services Of India interview process for freshers usually has 3-4 rounds. The most common rounds in the Sykes Business Services Of India interview process for freshers are One-on-one Round, HR and Aptitude Test.
How to prepare for Sykes Business Services Of India Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Communication Skills and Customer Service.
What are the top questions asked in Sykes Business Services Of India Customer Service Executive interview for freshers?
Some of the top questions asked at the Sykes Business Services Of India Customer Service Executive interview for freshers -
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People are getting interviews through
based on 1 Sykes Business Services Of India interview
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Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
Sykes Business Services Of India Customer Service Executive
Salary
based on 256 salaries
₹1.5
L/yr - ₹4.2
L/yr
At
par with the average Customer Service Executive Salary in India
View more details
Sykes Business Services Of India Customer Service Executive Reviews and Ratings
based on 55 reviews
Rating in categories
|
Customer Service Representative
328
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|  ₹1.2 L/yr - ₹4 L/yr |
|
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256
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| ₹1.5 L/yr - ₹4.2 L/yr |
|
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161
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
|
Customer Service Associate
104
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
|
Customer Support Executive
95
salaries
| ₹2 L/yr - ₹4 L/yr |
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