What do u know abt bpo?

Question

Accepted Answer

BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

BPO is a business strategy that allows companies to focus on their core competencies while outsourcing non-core activities.
It is commonly used in customer service, technical support, telemarketing, and back-office operations.
BPO services can be provided onshore, nearshore, or offshore, depending on the location of the service provider.
Companies opt for BPO to reduce costs, improve efficiency, access specialized skills, and enhance customer experience.
For example, a company may outsource its call center operations to a BPO provider to handle customer inquiries and support.
BPO industry is known for its 24/7 operations, as it caters to customers from different time zones.
BPO providers often use technology and automation tools to streamline processes and deliver services more effectively.
BPO can be categorized into two types: voice-based BPO (involving phone interactions) and non-voice BPO (such as data entry, email support, etc.).

Accepted Answer

BPO stand for business process outsource. When a company non technical work to be done any expert at chep cost then they easily outsource to another country which is called B.P.O

What do u know abt bpo?

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