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Sutherland Global Services Interview Questions, Process, and Tips for Freshers

Updated 7 Jan 2025

Top Sutherland Global Services Interview Questions and Answers for Freshers

View all 16 questions

Sutherland Global Services Interview Experiences for Freshers

Popular Designations

117 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What do you mean by customer support
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing product information, troubleshooting technical problems, and offering solutions.

    • Customer support can be offered through various channels such as phone, email, chat, and social media.

    • The goal of customer support is to en...

  • Answered by AI
  • Q2. Speak for a minute any interesting topic
  • Ans. 

    The impact of social media on mental health

    • Social media can have both positive and negative effects on mental health

    • Excessive use of social media can lead to feelings of loneliness and depression

    • Comparison to others on social media can negatively impact self-esteem

    • However, social media can also provide a sense of community and support for individuals struggling with mental health issues

  • Answered by AI
  • Q3. Tell me about your self
  • Q4. Are you willing to work in only night shifts
  • Q5. Are you willing to relocate

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Essay Writing 

(3 Questions)

  • Q1. You need write a passage without any grammatical errors. Easy round.
  • Q2. About your favourite person
  • Q3. Cons and pros of social media or else about social media
  • Ans. 

    Social media has pros like connecting people and cons like privacy concerns.

    • Pros: Connects people globally, facilitates communication, provides platform for sharing information and ideas

    • Cons: Privacy concerns, cyberbullying, addiction to social media

    • Examples: Facebook connecting friends and family, Twitter for sharing news and opinions, Instagram for sharing photos

  • Answered by AI
Round 3 - Group Discussion 

They will give some topics, you need to share your opinion on that.

Round 4 - Behavioral 

(2 Questions)

  • Q1. Basic questions
  • Q2. Tell me about your self? Different between online and offline shopping? Different between laptop and desktop? Why Sutherland? Why BPO? Tell me about Amazon?
Round 5 - Assessment 

(1 Question)

  • Q1. You need to write an email to customer or your senior manager without grammatical error.

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

They will give you one topic of their own.

Round 2 - One-on-one 

(2 Questions)

  • Q1. They'll ask from your resume.
  • Q2. Personal introduction
Round 3 - One-on-one 

(2 Questions)

  • Q1. Again resume discussion
  • Q2. Personal introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced people do not waste your time and money anyway they are considering everyone as a fresher, on call HR said that they'll give you 4 lakhs pa when you really go their they will pay you only 18,000 per month again pf and esi deduction will be there.

Healthcare Consultant Interview Questions asked at other Companies

Q1. What is hba1c and it's normal value
Add answer
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self Intro , Willing to rellocate.........

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (25)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is it that motivated you to come work as a Customer associate?
  • Q2. What's your future role in this company?

Customer Associate Interview Questions asked at other Companies

Q1. What do you know about ecommerce processes and non responsibilities?
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

We wrote an essay. The title of the essay was to write about our favourite movie. I wrote an essay about my favourite movie " Varanamayiram" from tamil

Round 3 - Group Discussion 

But it was quite different it resembled JAM we were able to choose our own topic for it

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Service Representative 1 interview:
  • Negotiation Skills
  • Customer Service
  • Convincing Power
Interview preparation tips for other job seekers - As a fresher I would like to share my experience rather than advice keep your resumes perfect use nakuri resume checker for validation purpose be clear and confident in things you do.

Customer Service Representative 1 Interview Questions asked at other Companies

Q1. 1. US City Airport codes. 2. International route from US or to US. 3. Ticketing Commands. 4. Itinerary Commands.
View answer (1)

Jobs at Sutherland Global Services

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Team Manager Interview Questions & Answers

user image Anonymous

posted on 21 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why do you see yourself as a good fit
  • Q2. Talk about previousl experience similar to the role and explain how could this benefit them

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?
View answer (4)

Customer Service Executive interview

user image Sangram Singh Vlogs

posted on 21 Nov 2021

CSR Executive Interview Questions & Answers

user image Syed Ghouse Mohiuddin

posted on 21 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. May i know what you have done on your last weekend
  • Q2. Say about something for straight 2 minutes
  • Ans. 

    I will talk about the importance of corporate social responsibility in today's business world.

    • Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.

    • CSR initiatives can include philanthropy, ethical labor practices, environmental sustainability, and community engagement.

    • Companies that priori...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Voice accent and chat assesment
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion and Taking Roi to the next level

CSR Executive Interview Questions asked at other Companies

Q1. Do you have you lr own vehicle? We dont provide petrol expenses as well.
View answer (1)

Amazon voice process Interview Questions & Answers

user image Anonymous

posted on 25 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Muthurangam Government Arts College, Vellore and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Self questions
  • Q2. About qualifications questions
  • Q3. Checking communication skill
Round 3 - HR 

(1 Question)

  • Q1. Self introduction brief
Round 4 - One-on-one 

(1 Question)

  • Q1. Checking communication skill and stability checking and knowledge checking

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview for freshers?
Sutherland Global Services interview process for freshers usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Sutherland Global Services interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, customer support and voice process.
What are the top questions asked in Sutherland Global Services interview for freshers?

Some of the top questions asked at the Sutherland Global Services interview for freshers -

  1. How do you convince a customer even if he don't want to buy the product from ...read more
  2. what is the journal entry for accounts paya...read more
  3. Talk about any topic for 1 minu...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sutherland Global Services Interview Process for Freshers

based on 26 interviews in last 1 year

Interview experience

3.9
  
Good
View more

People are getting interviews through

based on 85 Sutherland Global Services interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
22%
20%
16%
16%
14%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
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