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based on 6.5k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips for Freshers

Updated 7 Jan 2025

Top Sutherland Global Services Interview Questions and Answers for Freshers

View all 16 questions

Sutherland Global Services Interview Experiences for Freshers

Popular Designations

117 interviews found

Auditor Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Relevent technology and knowledge discussion

Round 3 - HR 

(1 Question)

  • Q1. About organisation and ctc

Auditor Interview Questions asked at other Companies

Q1. What is difference between SBI and other nationalised banks?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

HR discussion round

Round 3 - Group Discussion 

Group discussion round

Round 4 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Any questions are intro
  • Q3. Voiceprocess are non voicemail

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Non Voice Process Customer Care Executive interview:
  • HTML
Interview preparation tips for other job seekers - Fresher

Intern Interview Questions & Answers

user image Anonymous

posted on 4 Jun 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself and HR questions
  • Q2. Are u ready to work as a intern
  • Q3. Are u ready to work from office

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing much can easily crack

Intern Interview Questions asked at other Companies

Q1. Case. There is a housing society “The wasteful society”, you collect all the household garbage and sell it to 5 different businesses. Determine what price you will pay to the society members in Rs/kg, given you want to make a profit of 20% ... read more
View answer (8)

Associate Interview Questions & Answers

user image Anonymous

posted on 9 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Assignment 

Writing an essay on a given topic within a given time limit. Proper grammer and paragraph style must be used.
The topics are randomly chosen by the HR.
This is mainly a test for non-voice process.

We were given the topic "Is internet good or bad? Give your views."

Round 2 - Group Discussion 

Group discussion here is basically speaking up on a given topic.
Use your own creativity, knowledge and thinking to frame points and make sure to have no grammatical mistake when speaking.
Your confidence is tested here as well as how you deliver your points.

The question posed before us was "Is the film industry good or bad with accordance to the latest movies?"

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Associate interview:
  • General knowledge
  • Current affairs
Interview preparation tips for other job seekers - Be confident.
Enhance grammatical skills.
Enhance your communication and fluency of English.
Check out current affairs and general knowledge information.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (25)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hr - ask some normal question related to u and what u have mentioned in ur resume,it will be easy for u to clear this interview ,after that they will explain u about ur shift and timing.
  • Q2. Pls be honest with ur resume bcz ur resume will be the first to impact on HR and Manager, pls dont say no to any questions, be confident

Interview Preparation Tips

Interview preparation tips for other job seekers - hi, guy if ur applying for any mnc company u must have good English knowledge and before going to any company prepare yourself with some strong points company-related. Be confident, don't say no to any tough question, don't blink, and answer it in a confident way dont let them to terminate . All the best 👍👍👍👍

Associate - Amazon.COM Interview Questions asked at other Companies

Q1. what you know about e commerce ?
View answer (2)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Are you willing to join within a week?
  • Ans. 

    Yes, I am willing to join within a week.

    • I am available to start immediately.

    • I have no prior commitments that would prevent me from joining within a week.

    • I am excited about the opportunity and ready to hit the ground running.

    • I have already made arrangements to transition smoothly into this role.

  • Answered by AI
  • Q2. Do you require leave in the next two months?
  • Ans. 

    No

    • No, I do not require leave in the next two months.

    • I am available to work without any planned leave.

    • I have no scheduled leave in the upcoming two months.

  • Answered by AI
  • Q3. Why do you want to work with the company?
  • Ans. 

    I want to work with the company because of its strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • The company has a strong reputation in the industry, which is important to me as it reflects the quality of the products/services I will be representing.

    • I am impressed by the company's commitment to customer satisfaction, as it aligns with my own values of providing excellent service and r...

  • Answered by AI
  • Q4. Are you willing to work on rotational shifts ?
  • Ans. 

    Yes, I am willing to work on rotational shifts.

    • I am flexible and adaptable to different work schedules.

    • I understand the importance of providing customer service at all times, including during evenings, weekends, and holidays.

    • I have previous experience working on rotational shifts and have successfully managed my time and workload.

    • I am committed to meeting the needs of customers and ensuring their satisfaction, regardle

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Service Associate interview:
  • History of the company
  • What the company is
Interview preparation tips for other job seekers - TERRIBLE JOB SECURITY!!. They just hire you when they need and after you done all the work for them they just throw you out. The reason they say is that there is no sufficient work to do so they don't need that many workers. Absolute bullshit. They recruit you for 3 months contract and won't even keep you till the promised contract period. Just got fired after working for 2 months.

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Jobs at Sutherland Global Services

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Campus Placement and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Assignment 

Write 2 page on a virtual character you like to bring into life

Round 2 - Group Discussion 

On latest technology

Non Voice Associate Interview Questions asked at other Companies

Q1. What is the human resources What is the public sector What is the humanity What is the child labour
View answer (2)

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Round 1 was a Communication test, where the HR asked to create a scenario that would help a customer on call. And the recruiter asked to talk for 2 mins about anything inorder to check the communication.

Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you
  • Q3. What is your short term and long term goal with Sutherland
  • Q4. Questions from skills that I have mentioned on my resume

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Transaction Processing Associate interview:
  • Accounts Receivable
  • Collections
Interview preparation tips for other job seekers - Prepare well. Communicate inna confident manner

Transaction Processing Associate Interview Questions asked at other Companies

Q1. How much money your father needs to buy food for your family?
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions about aws cloud and tools
Round 3 - HR 

(1 Question)

  • Q1. Self introduction and discussion about package

Interview Preparation Tips

Interview preparation tips for other job seekers - Aws Devops is best for future
Internship is the best for freshers, because We can understand Full fill knowledge about companies

AWS Devops Engineer Interview Questions asked at other Companies

Q1. how do you troubleshoot a docker container that is going to die?
View answer (1)

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Basic mathematical questions

Round 3 - Group Discussion 

Make him to speak more and bolt.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. Get the unique answers with good communication skills. Ex, knowing information which are not in resume
  • Answered Anonymously
  • Q2. Why should we hire you?
  • Q3. Why should we hire you
  • Ans. Check that he's answering related to his needs and as well as company norms, needs and requirements.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold. Think your going to get this job. Keep your skills and abilities sharp. Don't get panic while interviewing you.

Customer Service Assistant Interview Questions asked at other Companies

Q1. Speak 2 minutes on any topic
View answer (1)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview for freshers?
Sutherland Global Services interview process for freshers usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Sutherland Global Services interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, customer support and voice process.
What are the top questions asked in Sutherland Global Services interview for freshers?

Some of the top questions asked at the Sutherland Global Services interview for freshers -

  1. How do you convince a customer even if he don't want to buy the product from ...read more
  2. what is the journal entry for accounts paya...read more
  3. Talk about any topic for 1 minu...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sutherland Global Services Interview Process for Freshers

based on 26 interviews in last 1 year

Interview experience

3.9
  
Good
View more

People are getting interviews through

based on 85 Sutherland Global Services interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
22%
20%
16%
16%
14%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
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