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based on 6.5k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips for Freshers

Updated 3 Jan 2025

Top Sutherland Global Services Interview Questions and Answers for Freshers

View all 16 questions

Sutherland Global Services Interview Experiences for Freshers

Popular Designations

116 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024.ย There were 3 interview rounds.

Round 1 - HRย 

(3 Questions)

  • Q1. All about myself
  • Q2. What are my hobbies
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar.

    • Reading: I enjoy reading fiction and non-fiction books in my free time.

    • Hiking: I love exploring nature trails and going on outdoor adventures.

    • Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.

  • Answered by AI
  • Q3. Why you choose Sutherland
  • Ans. 

    I chose Sutherland for its reputation for excellent customer service and career growth opportunities.

    • Reputation for excellent customer service

    • Career growth opportunities

    • Positive reviews from current employees

    • Training and development programs

    • Global presence

  • Answered by AI
Round 2 - Assignmentย 

This round was about voice/non -voice assessment round. We had to focus on email writing in business format as we were selected for non-voice role.

Round 3 - Typing Testย 

(1 Question)

  • Q1. It was typing test and they tested out WPM

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Associate Customer Service Representative interview:
  • Typing Speed
Interview preparation tips for other job seekers - Interview process went well and very smooth.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Aptitude Testย 

They gave a set of aptitude questions and time to complete it was 60 mins. It was not too difficult to clear

Round 2 - One-on-oneย 

(2 Questions)

  • Q1. Why do you want to join this internship program?
  • Ans. 

    I want to join this internship program to gain practical experience in my field of study and to learn from industry professionals.

    • Gain practical experience in my field of study

    • Learn from industry professionals

    • Enhance my skills and knowledge

    • Networking opportunities

    • Potential for future employment

  • Answered by AI
  • Q2. Questions about my educational background?
Round 3 - HRย 

(1 Question)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills and attention to detail. My weaknesses include being overly critical of my own work and sometimes struggling with time management.

    • Strengths: strong communication skills

    • Strengths: attention to detail

    • Weaknesses: overly critical of my own work

    • Weaknesses: sometimes struggle with time management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and express your interests

Internship Trainee Interview Questions asked at other Companies

Q1.ย Tell about your UG project? How will you design a table for 1 tonne load and what are all the consideration needed for it? Tell the Equations you know in strength of Materials? What are manufacturing processes involved to fabricate ball bea... read more
View answer (1)

HR Intern Interview Questions & Answers

user image Anonymous

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Sep 2024.ย There were 2 interview rounds.

Round 1 - HRย 

(2 Questions)

  • Q1. How good you are handling work pressure
  • Ans. 

    I thrive under work pressure and use it as motivation to perform at my best.

    • I prioritize tasks based on deadlines and importance

    • I practice time management techniques to stay organized

    • I communicate effectively with team members to delegate tasks and collaborate under pressure

  • Answered by AI
  • Q2. Why are you choosing for HR profile
  • Ans. 

    I am choosing the HR profile because I am passionate about helping people succeed in their careers and creating a positive work environment.

    • Passionate about helping people succeed

    • Enjoy creating a positive work environment

    • Interested in employee development and engagement

    • Strong communication and interpersonal skills

    • Enjoy problem-solving and conflict resolution

  • Answered by AI
Round 2 - HRย 

(2 Questions)

  • Q1. Tell me something about you more
  • Ans. 

    I am a dedicated and detail-oriented individual with a passion for learning and growth.

    • I have a strong work ethic and always strive to exceed expectations

    • I am a quick learner and enjoy taking on new challenges

    • I am proficient in Microsoft Office Suite and have experience with HR processes

  • Answered by AI
  • Q2. Down the line where do you see yourself in future
  • Ans. 

    I see myself in a leadership role, driving strategic initiatives and mentoring others.

    • Continuing education to develop leadership skills

    • Seeking opportunities for advancement within the company

    • Mentoring junior HR professionals

    • Leading cross-functional teams on key projects

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confidence and honest

HR Intern Interview Questions asked at other Companies

Q1.ย Why Human Resources ? What is its importance in Tourism industry and in general to every firm regarding to all industries ?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024.ย There was 1 interview round.

Round 1 - Technicalย 

(2 Questions)

  • Q1. What is Backup and type of backups
  • Ans. 

    Backup is the process of creating copies of data to prevent data loss, with types including full, incremental, and differential backups.

    • Backup is the process of creating copies of data to prevent data loss.

    • Types of backups include full, incremental, and differential backups.

    • Full backup: A complete copy of all data at a specific point in time.

    • Incremental backup: Copies only the data that has changed since the last backu...

  • Answered by AI
  • Q2. What is snapshots based backup
  • Ans. 

    Snapshots based backup is a method of backing up data by capturing the state of a system at a specific point in time.

    • Snapshots are essentially a 'picture' of the data at a particular moment, allowing for easy restoration if needed.

    • They are commonly used in virtual environments to create point-in-time copies of virtual machines.

    • Snapshots can be taken manually or automatically on a scheduled basis.

    • They are typically stor...

  • Answered by AI

Skills evaluated in this interview

Infrastructure Engineer Interview Questions asked at other Companies

Q1.ย What type of ticketing tool was used in your previous organization?
View answer (1)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (29)

ย Customer Service Executive

ย (25)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (19)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (15)

ย NON Voice Process

ย (15)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024.ย There were 3 interview rounds.

Round 1 - Group Discussionย 

Self introduction in group discussion

Round 2 - Assignmentย 

Voice assessment through system

Round 3 - HRย 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should you refer this job
  • Ans. 

    I believe in the company's values and culture, and I am confident in my ability to contribute positively to the team.

    • I have researched the company and its reputation in the industry, and I am impressed by the opportunities for growth and development.

    • I have the necessary skills and experience that align with the job requirements, making me a suitable candidate for the position.

    • I have a strong work ethic and a passion fo...

  • Answered by AI

NON Voice Process Interview Questions asked at other Companies

Q1.ย What is mortgage value
View answer (35)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRย 

(1 Question)

  • Q1. Introduction round
Round 2 - Behavioralย 

(1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1.ย What is the voice and non voice processing and it roles ?
View answer (1)

Jobs at Sutherland Global Services

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024.ย There were 3 interview rounds.

Round 1 - Assignmentย 

About your college days

Round 2 - Aptitude Testย 

Basic aptitude and interpersonal skills

Round 3 - One-on-oneย 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Passion towards the company and job role

Process Associate Interview Questions asked at other Companies

Q1.ย How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (19)

Associate interview

user image Jobonymous

posted on 21 Nov 2021

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Feb 2024.ย There were 5 interview rounds.

Round 1 - Group Discussionย 

They asked tell me about yourself and things related to self intro

Round 2 - Aptitude Testย 

They send one link in that we have to attend small test

Round 3 - One-on-oneย 

(3 Questions)

  • Q1. They asking some questions related customer support
  • Q2. What is customer support?
  • Ans. 

    Customer support is providing assistance and guidance to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

    • Customer support can be provided through various channels such as chat, email, phone, or in-person.

    • Examples of custom...

  • Answered by AI
  • Q3. Tell some things you know about sutherland and this job.
Round 4 - Behavioralย 

(1 Question)

  • Q1. Will you comfortable with night shift.
Round 5 - Aptitude Testย 

Live chatting with the customer to solve their issues.

Chat and Email Support Executive Interview Questions asked at other Companies

Q1.ย What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRย 

(1 Question)

  • Q1. Tell me about yourself

Customer Care Executive Interview Questions asked at other Companies

Q1.ย What would you do if you win 1billion dollar lottey?
View answer (39)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview for freshers?
Sutherland Global Services interview process for freshers usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Sutherland Global Services interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, customer support and voice process.
What are the top questions asked in Sutherland Global Services interview for freshers?

Some of the top questions asked at the Sutherland Global Services interview for freshers -

  1. How do you convince a customer even if he don't want to buy the product from ...read more
  2. what is the journal entry for accounts paya...read more
  3. Talk about any topic for 1 minu...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process for Freshers

based on 25 interviews in last 1 year

Interview experience

3.9
ย ย 
Good
View more

People are getting interviews through

based on 85 Sutherland Global Services interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
22%
20%
16%
16%
14%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
Executive Assistant

Chennai

6-11 Yrs

Not Disclosed

Product Owner - Healthcare Domain

Bangalore / Bengaluru

6-11 Yrs

Not Disclosed

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Hyderabad / Secunderabad

4-8 Yrs

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