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Sutherland Global Services
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posted on 3 Oct 2024
I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.
My hobbies include reading, hiking, and playing the guitar.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Hiking: I love exploring nature trails and going on outdoor adventures.
Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.
I chose Sutherland for its reputation for excellent customer service and career growth opportunities.
Reputation for excellent customer service
Career growth opportunities
Positive reviews from current employees
Training and development programs
Global presence
This round was about voice/non -voice assessment round. We had to focus on email writing in business format as we were selected for non-voice role.
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posted on 27 Oct 2024
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
Typing Test and a mock chat
posted on 14 May 2023
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.
The question is asking about the candidate's introduction, experience, and last drawn salary.
Introduce yourself and highlight your relevant experience.
Mention your last drawn salary if applicable.
If you are a fresher graduate, mention that you do not have any previous salary.
Focus on your skills and how they align with the job requirements.
posted on 3 May 2024
I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.
I applied via Job Fair and was interviewed before May 2023. There was 1 interview round.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's issue
Empathize with the customer's feelings and show understanding
Remain calm and avoid taking the customer's anger personally
Apologize for the inconvenience caused, even if it wasn't your fault
Offer solutions to resolve the issue and make the customer happy
Follow up with the customer to ensure the
posted on 22 Dec 2022
I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.
Yes, I am comfortable with relocation.
I am open to new experiences and challenges.
I have relocated before for work and adapted well to new environments.
I am willing to relocate for the right opportunity.
I understand that relocation may be necessary for career growth and development.
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