i
Sutherland Global Services
Filter interviews by
I will talk about the importance of corporate social responsibility in today's business world.
Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.
CSR initiatives can include philanthropy, ethical labor practices, environmental sustainability, and community engagement.
Companies that priori...
Top trending discussions
I was interviewed before Nov 2023.
Stay calm, listen actively, empathize, set boundaries, offer solutions, escalate if necessary.
Remain calm and composed to de-escalate the situation
Listen actively to understand the customer's concerns
Empathize with the customer's frustration and show understanding
Set clear boundaries for acceptable behavior
Offer solutions or alternatives to address the customer's issue
If the situation becomes unmanageable, escalate to
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO involves outsourcing non-core business functions to specialized service providers.
Common BPO services include customer support, technical support, data entry, and back-office operations.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activiti...
IGT provides a wide range of services including customer service, technology solutions, and consulting.
Customer service support for clients
Technology solutions for gaming industry
Consulting services for business strategy
Examples: customer support for online gaming platforms, technology solutions for lottery systems, consulting on market expansion
posted on 2 Nov 2024
Attitude Test Then one a one
Current CTC is confidential, Expected CTC is negotiable based on role and responsibilities.
Current CTC is confidential information and not disclosed during interviews.
Expected CTC is based on the seniority of the role, responsibilities, market standards, and negotiation.
I am open to discussing the expected CTC based on the specifics of the role and benefits package.
I applied via Walk-in and was interviewed in Jan 2024. There were 4 interview rounds.
As I gave my interview via Walk-In, the first round was GD. It is basically to see your communication.
Its a basic communication test which can easily be passed. If you clear the manager round this one is barely going to be hard.
posted on 26 Jun 2024
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
Expected CTC should be as per company policy and industry standards.
Expected CTC should be based on the candidate's experience, skills, and the job role.
Research industry standards and company policies to determine a reasonable expected CTC.
Consider factors such as location, company size, and benefits package when determining expected CTC.
The aptitude test was very good.The difficulty level is moderate .The question is based on computer science.Totally is good
posted on 30 Aug 2024
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
I applied via Job Portal and was interviewed in Nov 2023. There were 2 interview rounds.
Strengths: Strong communication skills, ability to multitask, and problem-solving skills. Weaknesses: Lack of experience in employee relations and limited knowledge of labor laws.
Strengths: Strong communication skills
Strengths: Ability to multitask
Strengths: Problem-solving skills
Weaknesses: Lack of experience in employee relations
Weaknesses: Limited knowledge of labor laws
posted on 14 Jan 2023
I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.
based on 10 reviews
Rating in categories
Associate
2.3k
salaries
| ₹1 L/yr - ₹7.4 L/yr |
Senior Associate
2k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
Customer Service Associate
1.6k
salaries
| ₹1.1 L/yr - ₹7.5 L/yr |
Associate Manager
901
salaries
| ₹4.4 L/yr - ₹14 L/yr |
Customer Service Executive
668
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
Genpact
Concentrix Corporation
Teleperformance
Wipro