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Sutherland Global Services CSR Executive Interview Questions and Answers

Updated 6 Jun 2024

Sutherland Global Services CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Syed Ghouse Mohiuddin

posted on 21 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. May i know what you have done on your last weekend
    • Add your answer
  • Q2. Say about something for straight 2 minutes
  • Ans. 

    I will talk about the importance of corporate social responsibility in today's business world.

    • Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.

    • CSR initiatives can include philanthropy, ethical labor practices, environmental sustainability, and community engagement.

    • Companies that priori...

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Voice accent and chat assesment
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion and Taking Roi to the next level
    • Add your answer

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 6 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self description
    • Add your answer
  • Q2. Tell a last experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work well

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Notice Period Issues
My new employer wants me to join by 8th Jan, my current employer is not leaving me till 24th which is a long time. I requested them to reduce notice period but they denied, what should I do? Can I join new company will 2 weeks are left to complete notice period in current company? can new company know about this? How can I tackle and get out of this situation?
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CSR Executive Interview Questions & Answers

IGT Solutions user image Naman Soni

posted on 29 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Nov 2023.

Round 1 - HR 

(5 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. What are your hobbies and explain briefly about your hobbies
    • Add your answer
  • Q3. How can you handle aggressive customer
  • Ans. 

    Stay calm, listen actively, empathize, set boundaries, offer solutions, escalate if necessary.

    • Remain calm and composed to de-escalate the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's frustration and show understanding

    • Set clear boundaries for acceptable behavior

    • Offer solutions or alternatives to address the customer's issue

    • If the situation becomes unmanageable, escalate to

    • Answered by AI
    Add your answer
  • Q4. What is the full form of bpo and how it works
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO involves outsourcing non-core business functions to specialized service providers.

    • Common BPO services include customer support, technical support, data entry, and back-office operations.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activiti...

    • Answered by AI
    Add your answer
  • Q5. What type of service igt provides
  • Ans. 

    IGT provides a wide range of services including customer service, technology solutions, and consulting.

    • Customer service support for clients

    • Technology solutions for gaming industry

    • Consulting services for business strategy

    • Examples: customer support for online gaming platforms, technology solutions for lottery systems, consulting on market expansion

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about your hobbies ,company background and how it works

Senior Executive Interview Questions & Answers

NTT Data Information Processing Services user image Anonymous

posted on 2 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Attitude Test Then one a one

Round 2 - One-on-one 

(3 Questions)

  • Q1. Like personal educational experience and about company.
    • Add your answer
  • Q2. What is your last organisation where as you have been working it.?
    • Add your answer
  • Q3. Hobby and keen of interest
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Pay roll employee benefits compensation any more.
    • Add your answer
  • Q2. Current CTC EXPECTED CTC,
  • Ans. 

    Current CTC is confidential, Expected CTC is negotiable based on role and responsibilities.

    • Current CTC is confidential information and not disclosed during interviews.

    • Expected CTC is based on the seniority of the role, responsibilities, market standards, and negotiation.

    • I am open to discussing the expected CTC based on the specifics of the role and benefits package.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need job for the job seekers.

Senior Executive Interview Questions & Answers

_VOIS user image Anonymous

posted on 19 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

I was an mac based aptitude test

Round 2 - Group Discussion 

I was basically a group discussion session with other candidates

Round 3 - Technical 

(1 Question)

  • Q1. It was a complete technical round
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. I was just an HR round
    • Add your answer

HR Executive Interview Questions & Answers

Virtusa Consulting Services user image Anonymous

posted on 26 Jun 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Roles and responsibilities
    • Add your answer
  • Q2. Expected ctc as per cc
  • Ans. 

    Expected CTC should be as per company policy and industry standards.

    • Expected CTC should be based on the candidate's experience, skills, and the job role.

    • Research industry standards and company policies to determine a reasonable expected CTC.

    • Consider factors such as location, company size, and benefits package when determining expected CTC.

    • Answered by AI
    Add your answer

HR Executive Interview Questions & Answers

Nagarro user image DEEPA Lakshimi

posted on 17 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

The aptitude test was very good.The difficulty level is moderate .The question is based on computer science.Totally is good

Sales Executive Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 30 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About my self and my experience
    • Add your answer
  • Q2. Costumer dealing and how to talk to costumer
    • Add your answer

HR Executive Interview Questions & Answers

DXC Technology user image Anonymous

posted on 14 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(10 Questions)

  • Q1. What are you looking for change.
    • Add your answer
  • Q2. Tell about your self.
    • Add your answer
  • Q3. What are you strength and weekeness.
    • Add your answer
  • Q4. What are you looking for change...
    • Add your answer
  • Q5. What about your resume your gap.
    • Add your answer
  • Q6. Tell about your resume your gap
    • Add your answer
  • Q7. What are you looking for change.m
    • Add your answer
  • Q8. What about you looking change.
    • Add your answer
  • Q9. Tell me about your self.
    • Add your answer
  • Q10. What are strength and weekeness..
  • Ans. 

    Strengths: Strong communication skills, ability to multitask, and problem-solving skills. Weaknesses: Lack of experience in employee relations and limited knowledge of labor laws.

    • Strengths: Strong communication skills

    • Strengths: Ability to multitask

    • Strengths: Problem-solving skills

    • Weaknesses: Lack of experience in employee relations

    • Weaknesses: Limited knowledge of labor laws

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My goal is to be secure a good position..

Customer Service Executive Interview Questions & Answers

Amazon Web Services user image Anonymous

posted on 14 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Assessment test 4 round 

(1 Question)

  • Q1. The first round the ask aptitude and basic communication english test. If you have relevant knowledge about english you can answer it.
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Why did you join us?
    • Add your answer
  • Q2. You can tell him your skills and destination why are you join.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Web Services Customer Service Executive interview:
  • English Language
  • Communication Skills
Interview preparation tips for other job seekers - For this service role you have to know very good communication skills and english Proficiency.
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services CSR Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in Sutherland Global Services CSR Executive interview?

Some of the top questions asked at the Sutherland Global Services CSR Executive interview -

  1. Say about something for straight 2 minu...read more
  2. Voice accent and chat assesm...read more

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Sutherland Global Services CSR Executive Salary
based on 21 salaries
₹1.1 L/yr - ₹3.6 L/yr
12% less than the average CSR Executive Salary in India
View more details

Sutherland Global Services CSR Executive Reviews and Ratings

based on 10 reviews

3.1/5

Rating in categories

3.0

Skill development

3.1

Work-Life balance

3.9

Salary & Benefits

4.3

Job Security

3.3

Company culture

2.7

Promotions/Appraisal

3.4

Work Satisfaction

Explore 10 Reviews and Ratings
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