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Amazon Web Services Customer Service Executive Interview Questions and Answers
Amazon Web Services Customer Service Executive Interview Experiences
2 interviews found
Anonymous
I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.
(1 Question)
- Q1. The first round the ask aptitude and basic communication english test. If you have relevant knowledge about english you can answer it.
(2 Questions)
- Q1. Why did you join us?
- Q2. You can tell him your skills and destination why are you join.
Interview Preparation Tips
- English Language
- Communication Skills
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Versant test
- Q2. Paragraph reconstruction
- Q3. Email writing
Interview Preparation Tips
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Interview questions from similar companies
I applied via Walk-in and was interviewed before Apr 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to join this company?
- Q2. I want to make my career in __________ industry.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How will you handle Customers
- Ans.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
Interview Questionnaire
1 Question
- Q1. About our self or if u have NY process knoweledge
I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why do you want to work with us
(4 Questions)
- Q1. What is your family background?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why do you want us to hire you?
- Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
Interview Preparation Tips
- Google search
1. Share some fun facts & showcase your personality while introducing yourself.
2. Then focus on how you can help the company & how the company can help you in building your career.
3. Be negotiable” to demonstrate your flexibility in terms of salary.
4. Make sure the position aligns with your long-term goals.
All the best!
Interview Questionnaire
1 Question
- Q1. Quality of a good customer service
- Ans.
Good customer service involves being attentive, empathetic, and efficient in resolving issues.
Active listening and understanding the customer's needs
Showing empathy and understanding towards the customer's situation
Providing efficient and effective solutions to customer issues
Being patient and courteous throughout the interaction
Following up with the customer to ensure satisfaction
Maintaining a positive attitude and pr...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Reading credit card quires.
I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my increment in salary 6.Are there any incentives?...
Interview Preparation Tips
Amazon Web Services Interview FAQs
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Amazon Web Services Interviews By Designations
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Amazon Web Services Customer Service Executive Interview Process
based on 1 interview
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Amazon Web Services Customer Service Executive Reviews and Ratings
based on 6 reviews
Rating in categories
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