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Foundever Customer Support Associate Interview Questions and Answers for Freshers

Updated 6 Aug 2023

1 interview found

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Customer Support Associate Interview Questions

user image Napa .sreedevkumar chowdary

posted on 6 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Select your favourite topic and explain

3

One-on-one Round (3 Questions)

  • Q1. About your self intro
  • Q2. About experience and
  • Q3. Education details and
4

HR Round (2 Questions)

  • Q1. Salary package discusses
  • Q2. Company policy details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work and work atmosphere was so good

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Tell me something about your self
  • Q2. What is customer support
  • Q3. What do you want to choose, customer support or sales
  • Q4. How you enjoyed your last Sunday
  • Q5. One question will be related tou your hobby
2

HR Round (3 Questions)

  • Q1. What are your salary expectations
  • Q2. Are you ready with night shifts
  • Q3. What you did yesterday
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What did you do yesterday?
2

One-on-one Round (2 Questions)

  • Q1. What was your work in your previous company ?
  • Q2. Where were the KPI's
3

Assignment Round

Speaking and listening test

4

Client Interview Round (1 Question)

  • Q1. How do you handle pressure at your work ?
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Aug 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and all
  • Q2. Previous work experience
2

Aptitude Test Round

Typing test and listening test

3

Technical Round (2 Questions)

  • Q1. Ms Excel shortcut keys
  • Q2. Other troubleshooting questions
4

One-on-one Round (2 Questions)

  • Q1. Manager round will ask about your strengths and weakness
  • Q2. Why do you want to join and all

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. How was your previous company experience?
  • Q2. What were your KPIs in last organisation?
3

Client Interview Round (3 Questions)

  • Q1. What is your expected salary?
  • Q2. Why should we give you that much salary?
  • Q3. How was your experience with last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter what. All they gonna see is your confidence and you comm skills.

I applied via Referral and was interviewed in Jun 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to never join this company you may get good pay, but no peace at all thy never fulfill thr promise thy tell 5 days working and make you to work fot 6 days you shld sit in one pay for complete 8 hrs n 1 hr break wr you have to sacrifice 15 mins in or 30 in tht 1 hr also no peace of mind and relaxation to work, a very much racist company i have ever seen telugu ppl rule this company Alrocia india i think coz all Telugu movie ppl are saved no matter wt pls dont join here and loose your peace

I applied via Naukri.com and was interviewed in Oct 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be fluent and keep it simple.
Be honest.

I applied via Naukri.com and was interviewed before Jan 2021.

3 Interview Rounds

Interview Questions

  • Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts ...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with your sentences, share your experiences in this field. Have a positive mindset. Once, you are on call with HR. Don't act as if it's a question and answer session, I did this in my first interview lol..Converse with them, ask them valid questions (it shows your interest in this job). And yeah, it's not that difficult. You can pass this interview. All the very best!!

Interview Questions

I applied via Walk-in and was interviewed before Nov 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself.
You just need to explore yourself and listen the interviewer actively.

Foundever Interview FAQs

How many rounds are there in Foundever Customer Support Associate interview for freshers?
Foundever interview process for freshers usually has 4 rounds. The most common rounds in the Foundever interview process for freshers are Resume Shortlist, Group Discussion and One-on-one Round.
What are the top questions asked in Foundever Customer Support Associate interview for freshers?

Some of the top questions asked at the Foundever Customer Support Associate interview for freshers -

  1. Education details ...read more
  2. Normal regular questi...read more

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Foundever Customer Support Associate Salary
based on 51 salaries
₹1.8 L/yr - ₹4.3 L/yr
At par with the average Customer Support Associate Salary in India
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Foundever Customer Support Associate Reviews and Ratings

based on 16 reviews

4.1/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

3.8

Salary & Benefits

4.4

Job Security

4.1

Company culture

3.5

Promotions/Appraisal

4.1

Work Satisfaction

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