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IntouchCX Senior Business Analyst Interview Questions and Answers

Updated 29 Sep 2023

IntouchCX Senior Business Analyst Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Based on experience
Round 3 - Technical 

(3 Questions)

  • Q1. Based on experience
  • Q2. NA NA NA NA NA
  • Q3. Not applicable and submit the form
Round 4 - One-on-one 

(1 Question)

  • Q1. Based on experience

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about IntouchCX?
Ask anonymously on communities.

Interview questions from similar companies

I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is automation and what are the tool you have done?
  • Ans. 

    Automation is the use of technology to perform tasks without human intervention. I have experience with tools such as Selenium and Jenkins.

    • Automation involves using software to perform repetitive tasks

    • Tools such as Selenium and Jenkins can be used for automation

    • Automation can improve efficiency and reduce errors in processes

  • Answered by AI
  • Q2. How to calculate ROI for an automation?
  • Ans. 

    ROI for automation can be calculated by comparing the cost savings and productivity gains with the initial investment.

    • Identify the initial investment cost for automation

    • Calculate the cost savings achieved through automation

    • Calculate the productivity gains achieved through automation

    • Compare the cost savings and productivity gains with the initial investment cost

    • ROI = (Cost savings + Productivity gains) / Initial investm...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have experience in AI/ML/Chatbot solution
  • Ans. 

    Yes, I have experience in AI/ML/Chatbot solutions.

    • Developed chatbot solution for customer service in previous role

    • Implemented machine learning algorithms for predictive analytics

    • Worked on natural language processing for voice assistant application

  • Answered by AI
  • Q2. Are you from IIT/IIM?

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic automation query. Easy to respond.

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I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Short intro, about college and academic performance, reason of joining and why should we hire you,
Round 4 - Behavioral 

(1 Question)

  • Q1. Small introduction and short discussion/questions related to software, hardware and troubleshooting. It was final round and done on the floor, we can consider as know your manager round type.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview question I unable to share as may not remember exactly but this all was related to the resume and academic background. They will just check your ability and responsibility if you are joining as a fresher.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe yourself
  • Q2. Work experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Salary expectation
  • Ans. 

    I expect a competitive salary that reflects my experience and the value I bring to the role, ideally in the range of $X to $Y.

    • Research industry standards: For example, similar roles in my area typically offer between $X and $Y.

    • Consider my experience: With over X years in consulting, I bring a wealth of knowledge that justifies a higher salary.

    • Value addition: My previous projects have led to a Y% increase in efficiency,...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your responsibilities in your current job
  • Ans. 

    In my current job, my responsibilities include leading project teams, conducting client meetings, analyzing data, and providing strategic recommendations.

    • Leading project teams to ensure successful completion of deliverables

    • Conducting client meetings to discuss project progress and address any concerns

    • Analyzing data to identify trends and insights that inform strategic recommendations

    • Providing strategic recommendations ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This was for a senior role. The person who interviewed me was at the same role and there was an initial embarrassment when this was realised. He was frank enough to say that there aren't many openings at the level I was looking for. Needless to say I didn't have another round..

Interview Questionnaire 

5 Questions

  • Q1. Can you please sechuld my interview
  • Q2. I have 3.5 years of experience in banking process
  • Q3. I have good communication skills and good team player
  • Q4. With in a year I have promoted has senior consultant
  • Q5. Every day I'm send work allocation and attence report to manager
Are these interview questions helpful?

I applied via Referral and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What you were doing in your previous Organisation
  • Q2. Why you want to leave previous Organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - You just have to agree to what they are paying and act like you need this job
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many closures so far happened?
  • Q2. How much was the business profit you given on your previous recruitment career?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Are you flexible in terms of working with us?
  • Ans. 

    Yes, I am flexible and adaptable to different working environments and requirements.

    • I have experience working in various industries and adapting to different team dynamics.

    • I am open to learning new skills and taking on new challenges.

    • I can adjust my work schedule to accommodate project deadlines or client needs.

  • Answered by AI
  • Q3. Why did you choose to start your career in the BPO sector, considering this is your first job?
Round 2 - Aptitude Test 

The second round is a versent test designed to assess fluency.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I have a proven track record of delivering successful projects, strong problem-solving skills, and excellent communication abilities.

    • Proven track record of delivering successful projects

    • Strong problem-solving skills

    • Excellent communication abilities

  • Answered by AI
  • Q2. What are your strengths and abilities?
  • Ans. 

    My strengths include strong analytical skills, excellent communication abilities, and a proven track record of delivering results.

    • Strong analytical skills - able to analyze complex problems and develop effective solutions

    • Excellent communication abilities - able to effectively communicate with clients and team members

    • Proven track record of delivering results - consistently meet or exceed project goals and deadlines

  • Answered by AI

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Business Analyst interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, HR and Technical.
How to prepare for IntouchCX Senior Business Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Analytics, Business Analysis, Business process, Communication Management and IT Management.

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Overall Interview Experience Rating

1/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more

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₹3.3 L/yr - ₹7.4 L/yr
67% less than the average Senior Business Analyst Salary in India
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