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I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
English Knowledge, Math Test, Typing Test
posted on 30 Jun 2022
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.
posted on 17 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.
Responsible for overseeing daily operations and ensuring smooth workflow
Managing and leading a team of employees
Setting goals and targets for the team
Monitoring performance and providing feedback
Implementing strategies to improve efficiency and productivity
Handling escalated issues and re...
Prefer some aptitude test
I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.
I applied via Referral and was interviewed in Sep 2023. There was 1 interview round.
Transparent skills are abilities and qualities that are easily observable and understood by others.
Transparent skills are typically technical or hard skills that can be demonstrated through tasks or projects.
They are usually quantifiable and measurable, such as proficiency in a programming language or project management.
Examples include coding skills, data analysis abilities, project management experience, and proficie
posted on 9 Apr 2024
posted on 20 Aug 2023
I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.
posted on 6 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Easy and comfortable test
Discussion about salary
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There was 1 interview round.
I have worked on various ITSM tools such as ServiceNow, BMC Remedy, and JIRA Service Desk.
ServiceNow
BMC Remedy
JIRA Service Desk
Types of tickets include incident tickets, service request tickets, change request tickets, and problem tickets.
Incident tickets are raised when there is an unplanned interruption to a service or a reduction in the quality of a service.
Service request tickets are raised when a user requests a new service or a change to an existing service.
Change request tickets are raised when a change to a service or system is require...
based on 5 reviews
Rating in categories
Customer Service Executive
2.3k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹7 L/yr |
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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