iEnergizer Interview Questions, Process, and Tips for Freshers

Q1. First of all introduction then my background.
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Q2. Why you want to work in our company?
Ans. 
I am drawn to your company's innovative approach to solving industry challenges and the opportunity to contribute my expertise.
• Impressed by company's reputation and success in the industry

• Excited about the opportunity to work with a talented team

• Believe my skills and experience align well with company's goals and values
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I have completed have bachelor's in B.Sc(Mathmatics)

Q1. Introduction about yourself and your education
Ans. 
I am a recent graduate with a Bachelor's degree in Business Administration.
• Graduated with a Bachelor's degree in Business Administration

• Completed internships in customer service roles

• Participated in extracurricular activities related to communication and problem-solving

• Received awards for academic excellence
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Q2. Ask for night shift
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Q1. Self intro in english?
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Q1. What you know about BPO?
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BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business operations.
• BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

• Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.

• Popular BPO destinations include India, the Philippines, and Eastern Europe.

• BPO serv...read more
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Q2. Why you wanna join BPO?
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Q3. Roles and responsibilities of customer service associate?
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Q1. Basic english test (listening, speaking)
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Q1. Will ask little bit about the process for which they are hiring you?
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Q1. Tell me about yourself
Ans. Firstly thank you for giving me this opportunity to introduce myself and my name ayan and i live in old delhi and as for as my qualification background consult I have done my schooling from np boys sn sec school and now im doing pursuing graduation as for as my family background consult there are six member in my family including me and my parent thats it.
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Q2. What's your memorable day
Ans. 
My memorable day was when I went on a hiking trip with my friends.
• I went on a hiking trip with my friends

• We explored a beautiful trail in the mountains

• We reached the summit and enjoyed breathtaking views

• We had a picnic and shared laughter and stories

• It was a day filled with adventure and bonding
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Q3. Why we should hire you
Ans. 
I have excellent communication skills, a strong customer service background, and a passion for helping others.
• I have extensive experience in customer support roles, where I have honed my communication skills and ability to handle difficult situations.

• I am empathetic and patient, which allows me to understand and address customer concerns effectively.

• I am a quick learner and adapt easily to new technologies and systems.

• ...read more
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Q4. Why do you join to this organization
Ans. 
I joined this organization because of its strong reputation and commitment to customer satisfaction.
• The organization has a proven track record of providing excellent customer support.

• I was impressed by the positive reviews and feedback from current and former employees.

• The company's mission aligns with my own values and goals.

• I believe in the products and services offered by the organization and want to contribute to t...read more
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Q1. The questions are like introduce yourself.Tell me about your city.About delhi metro,women empowerment etc.They only see your confidence level of speaking in english.On the basis of speaking they will hire
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Q2. About yourself. About social media. About women empowerment. About your city.
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Q1. Asked about a random topic? Like child labour
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Q1. It was a test.
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