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iEnergizer Interview Questions, Process, and Tips for Freshers

Updated 11 Mar 2025

Top iEnergizer Interview Questions and Answers for Freshers

View all 16 questions

iEnergizer Interview Experiences for Freshers

Popular Designations

85 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tell me about your work experience
  • Ans. 

    I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Worked as a Customer Support Representative at Company X for 3 years

    • Managed a team of support agents and implemented new training programs

    • Handled escalated customer complaints and resolved issues efficiently

    • Utilized CRM software to track customer interactions and improve response times

  • Answered by AI
  • Q3. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a seasoned Customer Support Executive leading a team and implementing innovative solutions.

    • Advancing to a managerial role within the customer support department

    • Implementing new technologies to improve customer service efficiency

    • Mentoring and training new customer support representatives

    • Contributing to the overall growth and success of the company

  • Answered by AI

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How was your yesterday day please explain
Round 2 - Technical 

(2 Questions)

  • Q1. Online typing test
  • Q2. Online versent test
Round 3 - Client Interview 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How to handle aggressive customer

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is Your Highest achievement in Your Life?
  • Q2. Tell me About Your self
  • Q3. Versant test Please Reading english Books and Listening English words its helps you
  • Q4. Why Should you leave your last job
  • Q5. Why sholud you want to join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared Yourself with High confidence thats make you successful

Top iEnergizer Customer Service Executive Interview Questions and Answers

Q1. 3. What do you mean by Customer service? What is BPO?
View answer (37)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. What you did last day
  • Ans. 

    Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.

    • Handled customer inquiries

    • Resolved customer issues

    • Provided support via phone and email

  • Answered by AI
  • Q3. Topic on social media
  • Q4. Topic on pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - firstly, I would like to thanks ienergizer HR team they were literally very supportive, and as a fresher I love their work culture and environment to .

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

iEnergizer interview questions for popular designations

 Customer Care Executive

 (97)

 Customer Service Executive

 (76)

 Customer Support Executive

 (38)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (15)

 Executive Assistant

 (14)

 Cce Executive

 (14)

 BPO Executive

 (12)

Intern Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

2 DSA questions were given

Round 2 - Technical 

(2 Questions)

  • Q1. Oops concept Like inheritance
  • Q2. Question mainly based on my projects

Intern Interview Questions asked at other Companies

Q1. Case. There is a housing society “The wasteful society”, you collect all the household garbage and sell it to 5 different businesses. Determine what price you will pay to the society members in Rs/kg, given you want to make a profit of 20% ... read more
View answer (8)

Get interview-ready with Top iEnergizer Interview Questions

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. WHO ARE YOU, WHY YOU LEFT LAST COMAPNY
  • Ans. 

    I am a dedicated professional with a strong track record in leadership roles. I left my last company to pursue new challenges and opportunities for growth.

    • I am a results-driven leader with a proven ability to motivate and inspire teams.

    • I left my last company because I felt I had reached a plateau in my career and wanted to explore new challenges.

    • I am excited about the opportunity to bring my skills and experience to a

  • Answered by AI
  • Q2. WHAT ARE YOU , YOUR WORK EXP
  • Ans. 

    I am a seasoned professional with over 10 years of experience in management roles, specializing in strategic planning, team leadership, and project management.

    • Over 10 years of experience in management roles

    • Specialize in strategic planning, team leadership, and project management

    • Proven track record of successfully leading teams to achieve goals

    • Strong communication and interpersonal skills

    • Experience in budgeting and fina

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - BIG NO , THIS IS BALCK LISTED AND PATHETIC

Senior Manager Interview Questions asked at other Companies

Q1. 1. What you understand the requirement of shuttering material at project site?
View answer (19)

Jobs at iEnergizer

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What did you do yesterday?
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your work in your previous company ?
  • Q2. Where were the KPI's
  • Ans. 

    KPI's were used to measure performance and track progress in customer support.

    • KPI's (Key Performance Indicators) were likely used to measure metrics such as response time, customer satisfaction, first call resolution rate, etc.

    • They help track progress towards goals and identify areas for improvement.

    • Examples of KPI's in customer support include average resolution time, customer retention rate, and Net Promoter Score (N

  • Answered by AI
Round 3 - Assignment 

Speaking and listening test

Round 4 - Client Interview 

(1 Question)

  • Q1. How do you handle pressure at your work ?

Top iEnergizer Customer Support Associate Interview Questions and Answers

Q1. Tell me about the climate conditions of today?
View answer (1)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about me
  • Q2. Past experience and qualifications
Round 2 - One-on-one 

(3 Questions)

  • Q1. Where you come from
  • Q2. How you'll manage your time
  • Q3. What you did yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Come after your graduation

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What didi you do yesterday ?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Why did you choose this field as you're from another field?
Round 3 - Listening Test 

(2 Questions)

  • Q1. In this you have to repeat those words that you'll listen in your headphones
  • Q2. And speak as well they are checking how good you understand English and in accent.
Round 4 - Technical 

(2 Questions)

  • Q1. One case study they asked related toy work process
  • Q2. Every thing you'll answer they will make a new question out of it so be prepared what you written on your resume they will ask it thoroughly

Interview Preparation Tips

Interview preparation tips for other job seekers - Good money but less respect as they treat us like robots to work all time.

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your work profile, this was the only question asked to me in the HR Round.
  • Ans. I worked with Concentrix for over 2 years and the process I worked for was Macy's where I used to handle international customer queries through email and chat. It was a non- voice process and whatever queries related to our products that are listed on the website or their order status or any escalation for that matter, we used to handle them and try to finish in the first interaction itself.
  • Answered Anonymously
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself and tell me about your last trip experience about wherever you had visited.
  • Q2. Asked how much comfortable can I be doing this job offered.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to give just this advice that just be yourself and say whatever you would like to describe and just please do not stop while addressing your answer and there's no pint getting rejected because what they wanted from us for the customer service advisor position is that we must be good in doing communication. That's it. Have a great day ahead and best of luck.

Customer Service Advisor Interview Questions asked at other Companies

Q1. How can you handle a Aggressive Customer?
View answer (1)

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview for freshers?
iEnergizer interview process for freshers usually has 2-3 rounds. The most common rounds in the iEnergizer interview process for freshers are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, Domestic BPO, customer support, voice process and Customer Handling.
What are the top questions asked in iEnergizer interview for freshers?

Some of the top questions asked at the iEnergizer interview for freshers -

  1. Difference between inbound and outbound processe...read more
  2. What is difference between Goal and Drea...read more
  3. Introduce yourself What is credit card ? What is customer servi...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Interview Process for Freshers

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iEnergizer Reviews and Ratings

based on 22.6k reviews

4.6/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

4.6

Company culture

4.5

Promotions

4.6

Work satisfaction

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