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I was interviewed in Jan 2025.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Worked as a Customer Support Representative at Company X for 3 years
Managed a team of support agents and implemented new training programs
Handled escalated customer complaints and resolved issues efficiently
Utilized CRM software to track customer interactions and improve response times
In 5 years, I see myself as a seasoned Customer Support Executive leading a team and implementing innovative solutions.
Advancing to a managerial role within the customer support department
Implementing new technologies to improve customer service efficiency
Mentoring and training new customer support representatives
Contributing to the overall growth and success of the company
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for outstanding customer service
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
Handled customer inquiries
Resolved customer issues
Provided support via phone and email
iEnergizer interview questions for popular designations
2 DSA questions were given
Get interview-ready with Top iEnergizer Interview Questions
I am a dedicated professional with a strong track record in leadership roles. I left my last company to pursue new challenges and opportunities for growth.
I am a results-driven leader with a proven ability to motivate and inspire teams.
I left my last company because I felt I had reached a plateau in my career and wanted to explore new challenges.
I am excited about the opportunity to bring my skills and experience to a
I am a seasoned professional with over 10 years of experience in management roles, specializing in strategic planning, team leadership, and project management.
Over 10 years of experience in management roles
Specialize in strategic planning, team leadership, and project management
Proven track record of successfully leading teams to achieve goals
Strong communication and interpersonal skills
Experience in budgeting and fina
KPI's were used to measure performance and track progress in customer support.
KPI's (Key Performance Indicators) were likely used to measure metrics such as response time, customer satisfaction, first call resolution rate, etc.
They help track progress towards goals and identify areas for improvement.
Examples of KPI's in customer support include average resolution time, customer retention rate, and Net Promoter Score (N
Speaking and listening test
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Dec 2023. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 50 interviews
Interview experience
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Noida,
Ghaziabad
+11-5 Yrs
₹ 2.5-3.5 LPA
Customer Service Executive
2.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Executive
1.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
1.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Customer Service Executive
1.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Support Executive
1.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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