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Firstsource Solutions Interview Questions, Process, and Tips
Top Firstsource Solutions Interview Questions and Answers
- Q1. What are the contents in PDD and SDD that are relevant for RPA developer ?asked in RPA Developer interview
- Q2. Do you know the english well and have a skill of computerasked in Customer Service Associate interview
- Q3. How many languages can you speak ?asked in Senior Associate interview
Firstsource Solutions Interview Experiences
295 interviews found
Anonymous
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
(1 Question)
- Q1. Ops round with the manager
Interview Preparation Tips
Senior Customer Service Associate Interview Questions asked at other Companies
I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. An online assessment was taken place, where in our communication skills were being tested in the first round. Second round dealt with writing skills.
Interview Preparation Tips
Top Firstsource Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why should we hire you?
- Q2. They give you scenario s and ask you to solve them
Interview Preparation Tips
Non Voice Customer Service Executive Interview Questions asked at other Companies
I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduction about myself and the place from where I belong.
Interview Preparation Tips
Top Firstsource Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
Firstsource Solutions interview questions for popular designations
Interview Questionnaire
1 Question
- Q1. Do you know the english well and have a skill of computer
- Ans.
Yes, I am fluent in English and have strong computer skills.
I am a native English speaker and have excellent written and verbal communication skills.
I am proficient in using various computer programs and software, including Microsoft Office and Google Suite.
I am comfortable troubleshooting technical issues and providing support to customers via phone, email, or chat.
I am also familiar with using CRM systems and can qui
Interview Preparation Tips
Top Firstsource Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
Get interview-ready with Top Firstsource Solutions Interview Questions
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.
Aptitude and reasoning questions
(2 Questions)
- Q1. Self introduction and work experience
- Q2. About work and related healthcare questions
Interview Preparation Tips
Claims Manager Interview Questions asked at other Companies
Jobs at Firstsource Solutions
I applied via Walk-in and was interviewed in Nov 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is capital india
- Ans.
Capital India refers to the financial capital of India, which is Mumbai.
Capital India is the financial hub of the country.
It is home to the major stock exchanges like BSE and NSE.
Many national and international banks and financial institutions have their headquarters or branches in Mumbai.
The city plays a crucial role in driving the economy of India.
It attracts a large number of investors and businesses due to its infr
Interview Preparation Tips
Do Your Homework. ...
Practice (Out Loud!) ...
Share Your Story. ...
Provide Evidence & Data. ...
Mirror the Interviewer's Style. ...
Prepare a Few Questions. ...
Ask if They Have Any Hesitations. ...
Say Thanks.
Business Analyst Interview Questions asked at other Companies
Senior Customer Service Associate Interview Questions & Answers
pranita gajbhiye
posted on 13 Nov 2022
I applied via Walk-in and was interviewed before Nov 2021. There were 5 interview rounds.
They take 2 sets of aptitude test regarding voice process.
1. Knowledge of BPO and communication skills with customer.
2. English grammar and communication skills.
(3 Questions)
- Q1. Tell me about yourself in English?
- Ans. Give your introduction in English language.
- Q2. Tell me about yourself in Hindi?
- Ans. Give your introduction in Hindi language.
- Q3. Do you know numbers in Hindi?
- Ans.
Yes, I know numbers in Hindi.
I am fluent in Hindi and can easily understand and communicate numbers in Hindi.
I can count from 1 to 100 in Hindi.
I am familiar with the Hindi number system and can assist customers in Hindi if needed.
(1 Question)
- Q1. They give a paragraph on computer to check my typing speed.
- Ans. Typing speed must have atleast 20 words per second.
(4 Questions)
- Q1. Where you stay in Bangalore?
- Q2. Why we hire you for this post?
- Ans. Tell your communication skills are very good which this post need the most and how you can manage your post.
- Q3. Can you daily travel and come to the office without any leave?
- Q4. What's your salary expectations?
- Ans. I am flexible with the company policy.
Interview Preparation Tips
- All questions related BPO
- Hindi numbers
- English grammar
- Typing practice
Senior Customer Service Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic questions, like tell me about yourself, Previous work experience details, testing knowledge of work
Interview Preparation Tips
Executive Interview Questions asked at other Companies
Interview Questionnaire
2 Questions
- Q1. What debit card ,long cvv number
- Ans.
The CVV number on a debit card is a 3-digit security code located on the back of the card.
CVV stands for Card Verification Value
It is used as an additional security measure for online transactions
The CVV number is not embossed on the card and is different from the card's PIN
It is usually located on the back of the card, to the right of the signature panel
The CVV number for most debit cards is 3 digits long
- Q2. Banking services
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Top trending discussions
Firstsource Solutions Interview FAQs
Some of the top questions asked at the Firstsource Solutions interview -
The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Firstsource Solutions Interviews By Designations
- Firstsource Solutions Customer Service Associate Interview Questions
- Firstsource Solutions Senior Associate Interview Questions
- Firstsource Solutions Senior Analyst Interview Questions
- Firstsource Solutions C.S.A Interview Questions
- Firstsource Solutions Customer Support Associate Interview Questions
- Firstsource Solutions Analyst Interview Questions
- Firstsource Solutions Senior CSA Interview Questions
- Firstsource Solutions Senior Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Senior Associate Interview Questions
- Senior Analyst Interview Questions
- C.S.A Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Service Associate Interview Questions
- Analyst Interview Questions
- Senior CSA Interview Questions
- Show more
Firstsource Solutions Interview Process
based on 246 interviews
Interview experience
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Firstsource Solutions Reviews and Ratings
based on 4.6k reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2 L/yr - ₹7.7 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Senior Associate
990
salaries
| ₹1 L/yr - ₹7.7 L/yr |
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