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Firstsource Solutions Executive Interview Questions and Answers
Firstsource Solutions Executive Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic questions, like tell me about yourself, Previous work experience details, testing knowledge of work
Interview Preparation Tips
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I applied via Referral
(2 Questions)
- Q1. The question is introduction
- Q2. What about last day
(2 Questions)
- Q1. What do you understand by BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose to outsource these tasks to save costs and improve efficiency.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO compani...
- Q2. What is the meaning of customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues to ensure customer satisfaction.
Exam...
(2 Questions)
- Q1. What is the benefits of credit cards
- Ans.
Credit cards offer convenience, rewards, fraud protection, and the ability to build credit.
Convenience of making purchases without carrying cash
Earn rewards such as cash back, travel points, or discounts
Fraud protection with zero liability for unauthorized charges
Opportunity to build credit history and improve credit score
Access to additional benefits like purchase protection and extended warranties
- Q2. What is the disadvantage of credit cards
- Ans.
One disadvantage of credit cards is the potential for overspending and accumulating debt.
Potential for overspending beyond one's means
Accumulating high interest debt if not paid off in full each month
Risk of identity theft and fraud
Annual fees and other charges can add up over time
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Q2. How did you spend your day
Grammer,reading,Writiing
(1 Question)
- Q1. What are your expectations ? Why fo you want to join this company ? Are you comfortable with the rotational shifts ?
Interview Preparation Tips
(3 Questions)
- Q1. Good only maximum check ur communication
- Q2. Self introduction must be prepared
- Q3. Choose any topic to speak
- Ans.
The impact of social media on mental health
Social media can contribute to feelings of inadequacy and low self-esteem
Excessive use of social media can lead to anxiety and depression
Cyberbullying on social media platforms can have serious mental health consequences
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
Mathematical question reasoning
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic my self, previous experience
(1 Question)
- Q1. Depends upon your job profile which you have applied , respected person ask you question related to that.
Interview Preparation Tips
yogita arora
(1 Question)
- Q1. Basic details about education
Selected
I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself and your past work experience if any.
- Q2. Education background
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Mathematical and puzzle related questions and Verbal questions will come for interview
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. Share details of your previous job.
(2 Questions)
- Q1. Share details of your previous job.
- Q2. Why should we hire you?
Interview Preparation Tips
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Firstsource Solutions Interviews By Designations
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Firstsource Solutions Executive Reviews and Ratings
based on 9 reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2 L/yr - ₹7.3 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.1k
salaries
| ₹0.9 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
|
Senior Customer Service Associate
947
salaries
| ₹1 L/yr - ₹5.6 L/yr |
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