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9 reviews found
Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment Office Manager Team Leader Staff
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Cafeteria Entrance check
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Executive in Tiruchirappalli (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can update yourself personally as well as professionally
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comments
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Executive in Chennai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No issues with the office looking good
Work Details
Work policy: 6 month office and 6 work from home
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Executive in Vijayawada
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is very comfortable to work in firstsource. I like it very much
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
everything is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
there is no dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Executive in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is my first company it was the worst company which I don't want work in the future
- Skill development - Good
Dislikes
I saw one of the worst management in the company
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Executive in Mumbai
Management Information System Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Good place for work many opportunity
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Executive
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
working environment is good and providing training is nice and the traveling facility is very nice.
- Company culture - Good
Dislikes
salary, appraisal, job security, career growth this are the thing which i dislike
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
i used to work with Interest only team its a kind of mortgage process.
Work days: Monday to Friday (Strict Timings)
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Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Top trending discussions
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Quality Executive in Chennai
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likes
Dislikes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Skill development - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Work-life balance - Good
Dislikes
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Quality Analyst in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I'm very happy to part of this organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Executive in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture was good.
- Skill development - Good
- Job security - Good
Dislikes
No work life balance. Stress. No promotion for senior employees.
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Quality Analyst in Chennai
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning and development
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing anything
- Promotions - Poor
Quality Executive in Chennai (working remotely)
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Can gain knowledge
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comments
Quality Analyst in Bangalore / Bengaluru
Full Time
Quality Assurance - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wfh
Dislikes
Team leader n managers
- Job security - Poor
- Work-life balance - Poor
Quality Analyst in Gandhinagar
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing all is good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Chennai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a wonderful experience for me
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Firstsource Solutions Reviews
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Associate in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing they treat us like we are nothing to them They don't value us Even HR is not Supportive We been pressurise to do Overtime
Dislikes
Everything Only Hiring Team is good other then that Didn't get any support from them as an employee
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This job involves Travel Within City.
Team Lead Operations in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.
- Job security - Good
Dislikes
The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Manager HRD in Indore
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much
Dislikes
No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I didn't link any thing in this company
Dislikes
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Senior Customer Service Associate in Chennai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
CS Associate in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing he was perfect
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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Firstsource Solutions Reviews by Designations
- Firstsource Solutions Customer Service Associate Reviews
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AmbitionBox has 9 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 57% of employees reported the working days at Firstsource Solutions as Monday to Friday. 57% employees reported the work timings at Firstsource Solutions as Strict timing. Read more- Home >
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