Upload Button Icon Add office photos

Firstsource Solutions

Compare button icon Compare button icon Compare

Filter interviews by

Firstsource Solutions Interview Questions, Process, and Tips

Updated 3 Mar 2025

Top Firstsource Solutions Interview Questions and Answers

View all 90 questions

Firstsource Solutions Interview Experiences

Popular Designations

295 interviews found

Senior Executive HRBP Interview Questions & Answers

user image Anonymous

posted on 4 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Joining date,exp of previous company, and intervention in connect etc
Round 2 - Final Round  

(1 Question)

  • Q1. Offer negotiation etc
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mathematics, grammar and logical reasoning

Round 3 - HR 

(1 Question)

  • Q1. About your self and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and brave if you don't know the answer. Answer relate to them

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

Business process outsourcing Interview Questions & Answers

user image Anonymous

posted on 8 Apr 2022

I applied via Referral and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Speak bold

Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 4 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 5 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Firstsource Solutions Business process outsourcing interview:
  • bpo
Interview preparation tips for other job seekers - Prove your selfconfidence value

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Myself, Gone through the certification and before that a lovely training!!
  • Q2. Its all about YOURSELF, you will be fully independent to give your opinions.
  • Q3. There will also be a exam based on some basic knowledge.. related to your school level, But they Support you perfectly on every session

Interview Preparation Tips

Interview preparation tips for other job seekers - -You should be always confident while giving interview. Perfectly dressed...
-Always remember that no-one knows more than you!! Even your interviewer!!
-As a fresher also, You should always remember, this is not the FIRST AND THE ONLY JOB for you there are many!! And they all understand your ability.. And you're always made for better!!

Top Firstsource Solutions Customer Service Associate Interview Questions and Answers

Q1. Do you know the english well and have a skill of computer
View answer (1)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

Facility Manager Interview Questions & Answers

user image Pragyan Tamang

posted on 22 Oct 2021

Interview Questionnaire 

5 Questions

  • Q1. Skil, experience, knowledge
  • Q2. No everything was covered
  • Q3. About yourself, experience
  • Q4. Skills, knowledge, computer, excel
  • Q5. How was your past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be open and clear, speak more about your skills.

Facility Manager Interview Questions asked at other Companies

Q1. What are different maintenance procedures,How can one ensure for zero breakdown for equipments.
View answer (2)

Get interview-ready with Top Firstsource Solutions Interview Questions

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Better you go other’s companies because they told about allowance but they won’t give you

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Jobs at Firstsource Solutions

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic check of what your are!
  • Q2. Process related questions based on your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared of what you know and explain well!

QA QC Executive Interview Questions asked at other Companies

Q1. If a team member is unable to carry out his work, he is doing it repetitively, how would you handle it?, would you like to work only on lifing of components, or would you be ready to shift to other departments?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Normal Communication skills Checking
  • Q2. How confident i am
Round 3 - One-on-one 

(1 Question)

  • Q1. About experience

Senior Analyst II Interview Questions asked at other Companies

Q1. 1. What you will check in BRS ? 2. Possible causes of difference in balance in our books and our receivable books ?
View answer (1)

I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

We have to score good marks in apptitude

Round 2 - One-on-one 

(1 Question)

  • Q1. Asking questions related to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication and good knowledge on process.

Senior Processing Executive Interview Questions asked at other Companies

Q1. What’s breach? What happens if either party breaches a contract?
View answer (12)

I was interviewed in Jan 2022.

Interview Questionnaire 

1 Question

  • Q1. About my self instrduction

Senior Process Associate Interview Questions asked at other Companies

Q1. What is Purchase Order?
View answer (39)

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, international bpo, Non Voice Process and International Voice Process.
What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

  1. How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
  2. what are the elements of a sales write up and what part does storytelling play ...read more
  3. What are the contents in PDD and SDD that are relevant for RPA develope...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Firstsource Solutions Interview Process

based on 246 interviews

Interview experience

3.8
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.7k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
View all

Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai,

Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Explore more jobs
Senior Analyst
2.2k salaries
unlock blur

₹2 L/yr - ₹7.7 L/yr

Analyst
1.7k salaries
unlock blur

₹1.9 L/yr - ₹6 L/yr

Customer Service Associate
1.1k salaries
unlock blur

₹0.8 L/yr - ₹5 L/yr

Associate
1k salaries
unlock blur

₹1.5 L/yr - ₹5 L/yr

Senior Associate
990 salaries
unlock blur

₹1 L/yr - ₹7.7 L/yr

Explore more salaries
Compare Firstsource Solutions with

Infosys

3.6
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview